Ankh Research & Discovery (ARD) is a multidisciplinary organization dedicated to advancing research, innovation, and technology. We specialize in research, software engineering, and data science, applying our expertise to develop data-driven solutions and insights that inspire progress.

 At ARD, we foster a collaborative and forward-thinking environment where creativity and curiosity drive meaningful impact.

Role Description

We are seeking a full-time, on-site Office Administrator to join our growing team in Kumasi. The Administrator will play a key role in ensuring smooth office operations and supporting cross-departmental activities. This position involves coordinating projects, managing schedules, handling documentation, and facilitating communication between internal teams and external partners.

If you’re organized, detail-oriented, and passionate about supporting research and innovation, we’d love to hear from you.

Location: Kumasi (On-site)

Application Deadline: November 15, 2025

Key Responsibilities

1. Provide administrative and operational support across departments.
2. Coordinate projects and maintain efficient workflow management.
3. Facilitate internal and external communications.
4. Manage scheduling, documentation, and general office operations.
5. Support team initiatives and contribute to organizational efficiency.

Qualifications

1. Proven ability to manage administrative functions effectively.
2. Strong communication and interpersonal skills.
3. Basic research and IT proficiency.
4. Excellent organizational and multitasking skills.
5. Previous experience in a similar administrative role is an advantage.

📧 Submit your CV: hr@ankhrd.com

 📅 Deadline: November 15, 2025

Melcom Ghana is seeking a proactive and detail-oriented HR Officer to join our dynamic Human Resource team. The ideal candidate will assist in implementing HR strategies, supporting recruitment and employee relations, and ensuring smooth HR operations across our outlets.

Key Responsibilities

• Support the HR Manager in the day-to-day administration of HR policies, procedures, and programs.

• Assist with recruitment, onboarding, and orientation of new employees.

• Maintain accurate employee records and HR databases.

• Coordinate and monitor employee attendance, leave, and performance appraisals.

• Support training and development initiatives.

• Handle employee queries and foster positive workplace relations.

• Ensure compliance with labor laws and company policies.

• Participate in HR projects and initiatives to enhance organizational culture and efficiency.

Qualifications & Requirements

• HND or Bachelor’s Degree in Human Resource Management, Business Administration, or a related field.

• 1–2 years of proven experience in an HR role.

• Prior experience in FMCG or Retail industry is an added advantage.

• Strong understanding of HR principles, labor laws, and administrative processes.

How to Apply

Interested candidates should send their CV and cover letter to:

📧 recruitment.melc@gmail.com

with the subject line “HR Officer – Melcom”

Locations: Kotoka International Airport, Accra, Greater Accra, GH

E. Qualifications, Experience & Skills 

Competence (Knowledge/Skills/Abilities) 

1. Excellent organizational, time-management and delegation skills
2. Effective communication and interpersonal skills 
3. Problem-solving and decision-making skills 
4. Ability to work under pressure 
5. Physical stamina and ability to lift heavy objects
6. Willingness to work a flexible schedule including nights, holidays and weekends, as well as filling in on an emergency basis
7. Attention to detail and accuracy in inventory management
8. Proficiency in using stores management systems and other relevant software

Reports directly to: Front Office Manager

Responsible for: Greeting guests, managing check-ins and check-outs, handling reservations, processing payments, answering phone calls, providing information on hotel services, and resolving guest issues

Location: Tema 

Hours of Work: 0800hrs (Morning shift, Mid-shift, Afternoon shift, Night shift) Rotation of shift depends on the occupancy and busy schedule of the hotel.

Accountability Objective:

A Front Office Executive’s main accountability objectives are ensuring total guest satisfaction by providing excellent service, managing efficient operations like reservations and check-ins/outs, and maintaining smooth inter-departmental communication to resolve issues

Nature and Scope of Work:

Area of Activity (duties and responsibilities)

1) Register guests, assign rooms and accommodates special requests whenever possible.

2) Assists in pre-registration and blocking of rooms for reservations.

3) Thoroughly understand and adhere to proper credit card, cheques, and cash-handling policies and procedures.

4) Understands room status and room status tracking

5) Knows the type of rooms available as well as their location and layout.

6) Knows the selling status, rates, and benefits of all package plans.

7) To ensure a proper use of the telephone etiquette standards.

8) Must be sales-minded. Presents options and alternatives to guests and offers assistance in making choices.

9) Provides information about hotel services to guests.

10) Uses suggestive selling techniques to sell rooms and to promote other services of the hotel.

11) Knows all activities and services of the property.

12) Coordinates room status updates with the housekeeping department by notification housekeeping of all checkouts, late checkouts, early check-ins, special requests, and day-use rooms.

13) Possesses a working knowledge of the reservations department, takes same-day reservations and future reservations when necessary and knows cancellation procedures.

14) Knows how to use front office equipment.

15) Performing cashier-related functions like posting charges, bill/invoice settlement to guest accounts, raising paid out’s, currency exchange.

16) Works closely with the housekeeping department in keeping room status reports up to date and coordinates requests for maintenance and repair work.

17) Advise guests of any messages, mail, packages, etc. received for them.

18) Must be polite while answering the phone.

19) Inform guests of the room safe and mini-bar key and room key procedures.

20) Communicate services and amenities of the hotel to guests.

21) Direct Bell Person to escort guests and transport their luggage to the room.

22) Reads and initials the pass-on log daily and is aware of daily activities and meetings taking place in the hotel.

23) Attends department meetings.

24) Must have complete knowledge of emergency procedures.

25) Performs wake-up calls.

26) Reports any unusual occurrences or requests to the manager or assistant manager.

27) Knows all safety and emergency procedures and is aware of accident prevention policies.

28) Knows how to operate PMS and other front office equipment.

29) Respond to guest needs, special requests, and complaints and alert the appropriate manager as needed.

30) Maintains the cleanliness and neatness of the front desk area.

31) Understand that business demands sometimes make it necessary to move employees from their accustomed shifts to other shifts.

Job Holder Entry Requirements

Education & Related Experience:

• HND /Degree and might have at least four years’ experience in a hotel industry. 

• Must speak, read, write, and understand the primary language (English) used in the workplace.

Key Skills and Behaviors’ - Special Training or Competence:

• Strong communication skills – active listening, clear speaking

• Customer service

• Problem-solving abilities

• Capability of multitask under pressure

• Attention to detail 

• Proficiency with PMS

Key Relationships: 

Internal 

• Housekeeping Department

• Maintenance Department

• F&B Department

• Security

• Sales & Marketing

External 

• Clients/Guests

NOTE: Applications and CVs must be sent to rosiklimited@gmail.com

IPMC is looking for persons with proficiency in the following:

1. CCTV installations ( both Analogue and IP)

2. Biometric Systems installation ( Time attendance, door access, etc)

3. Basic knowledge in IP network. Advanced is a plus but not required

4. Knowledge in installation of turnstile gates is a plus

Qualifications

1. Minimum of 1 year experience required

2. HND or degree in related field

3. Must easily adapt to new systems

If this is you, kindly send your CVs to hrsupport@ipmcghana.com with the subject- IT TECHNICAL SUPPORT.

Keda Ghana Ceramics Company Limited is a leader in ceramics manufacturing, delivering world-class tiles to Ghana and West Africa. As part of the global Keda Group, we combine advanced technology and sustainable practices to create innovative, high-quality products. Join our dynamic team to grow your career, contribute to impactful projects, and help shape the future of Ghana’s manufacturing sector.

Job Summary

We are seeking a highly skilled and proactive Safety Manager to lead and oversee all workplace health and safety operations within our manufacturing facility. This role requires developing and enforcing safety policies, ensuring compliance with regulatory requirements, leading training initiatives, and fostering a strong safety culture throughout the organization.

Key Responsibilities

1. Develop, implement, and continuously improve safety management systems and operational procedures in compliance with national regulations and company policies.
2. Lead safety training programs to enhance employee awareness, emergency preparedness, and compliance with safety protocols.
3. Conduct risk assessments, safety audits, and inspections to proactively identify and mitigate workplace hazards.
4. Investigate workplace incidents and accidents, determine root causes, and implement corrective and preventive actions.
5. Ensure compliance with Ghanaian occupational health and safety laws, as well as international HSE standards.
6. Manage the procurement, inspection, and maintenance of safety equipment to ensure full functionality and compliance.
7. Provide regular safety performance reports to senior management, analyzing trends and recommending improvements.
8. Collaborate with department heads and leadership to integrate safety measures into daily operations and strategic planning.
9. Act as the primary liaison with regulatory authorities, ensuring timely documentation, reporting, and compliance with all safety-related requirements.
10. Foster a safety-first culture, encouraging proactive employee engagement in workplace safety initiative

Department: Sales & Marketing

Reports To: Customer Service Manager

Location: Tema Free Zones

Role Summary:

The Assistant Customer Service Manager supports the Customer Service Manager in ensuring efficient service delivery and customer satisfaction. The role involves supervising daily customer service operations, resolving escalated issues, and coordinating with internal departments to ensure prompt and professional handling of customer requests and complaints. The incumbent will also assist in implementing service improvement initiatives and maintaining strong relationships with key customers.

Key Responsibilities:

1. Support the Customer Service Manager in overseeing the daily operations of the Customer Service team at Tema Free Zones.
2. Supervise and guide Customer Service Officers to ensure consistent, high-quality customer interactions.
3. Handle escalated customer issues promptly and professionally, ensuring effective resolution.
4. Assist in monitoring service performance metrics and preparing periodic reports for management review.
5. Coordinate with logistics, warehouse, sales, and other departments to ensure timely delivery and issue resolution.
6. Support the implementation of customer service policies, procedures, and improvement initiatives.
7. Maintain accurate records of customer transactions, complaints, and feedback.

Qualifications and Experience:

1. Bachelor’s degree/HND in Business Administration, Marketing, Logistics, or a related field.
2. Minimum of 3–5 years of relevant customer service experience, preferably in manufacturing, logistics, or FMCG industries.
3. Strong leadership, communication, and interpersonal skills.
4. Proficiency in MS Office applications (Word, Excel, PowerPoint).
5. Experience with ERP or CRM systems is an advantage.

Kindly send your curriculum vitae to email address below. Please note that only shortlisted applicants will be contacted. Email: joseph.yartey@polytankgh.com

Closing date: 1st November, 2025

Company: Polytanks Ghana

Business Unit: Ghana

Job Location:

Production , Plastics & Packaging

Job Mission: We are looking to hire a professional with excellent track record and experience in the field of PP woven sacks

Principal Responsibility:

• Overall Control of the ongoing Production operations including Inventory Control, Scheduling, Documentation, Equipment Maintenance and Quality Control/Inspection
• Review & Analysis the daily production to insure smooth operation with efficiency.
• Manpower planning as per production requirements.
• Maintaining the quality with target production and less wastage.
• Managing various manufacturing operations as per the set parameters & standards as well as experience of developing procedures for operational excellence
• Leading & motivating manpower; communicate effectively with employees & management through strong interpersonal skills
• Developing quality systems by streamlining procedures, practices and approach.
• Conducting regular internal audits, root cause analysis, troubleshooting and reviews to ensure adherence to highest standards.
• To participate in the product costing and budgeting activities related to the plant.
• To maintain the GMP and safe environment in plant.

Educational Qualifications:

•            Degree in Plastic/mechanical/electrical engineering.

Knowledge and Experience:

• Minimum 5 years of experience as Production Manager in the field of Rafia Woven Sack with experience in Tapeline, Extrusion Lamination, Printing, Quality Management, Preventive Maintenance Planning, Cost efficiency and Re-Engineering.
• Continuous Improvement experience within a manufacturing environment, preferably in an ISO 9001:2008 certified company.

Key Competencies:

• The ability to work well under pressure.
• Team working skills.
• Relevant technical knowledge.
• Good leadership skills.

Expat Benefits:                                                         

• Savings Potential: offshore net savings shall be paid on a quarterly basis to candidate’s designated account                                                 
• Annual Bonus Potential (Variable Component): At management discretion
• Local Allowance: As per company policy                                                    
• Visa Status: Individual                                       
• Accommodation: Fully Furnished Accommodation                                           
• Transport: Company provided car and driver for official purpose as per policy        
• Medical: As per company policy                                                      
• Contract Period: 24 Months                                                
• Air passage: Post completion of 24 months
• Leave: 30 calender days post completion of 12 Months