Job Title: Administrative Assistant

Job Summary: 

The Administrative Assistant provides administrative support to ensure the smooth operation of the firm and support various teams.

The Role Responsibility:

1. Handling administrative task
2. Maintain office Supplies, inventory  and equipment 
3. Ensure safe, tidy and organised work environment 
4. Maintain records  and coordinate meetings 
5. Manage Budgets 

Requirements: 

1. Bachelor's degree 
2. 2-3 years of administrative experience 
3. Excellent communication, organisational and time management skills
4. Proficient in Microsoft office 

How To Apply 

Send Cover letter and CV to: frankanimgh@yahoo.com 

Deadline:  24th January, 2025

JOB SUMMARY:

Acts as the first point of contact for existing and potential clients. He/She shall respond to enquiries regarding products and services, probe into complaints and log significant customer service problems, and provide general information about BILLS MICRO-CREDIT to clients and the general public.

RESPONSIBILITIES:

• Pick calls initiated by existing or prospective clients who call to either make enquires about products and services, complaints, or registration for a loan.
• Effectively probe into the call of clients to establish whether client's issue is an enquiry, request or complaint and appropriately offer professional advice based on Call Centre Response procedures.
• Respond efficiently and accurately to callers, explain products and services to clients and ensure that clients) feel supported and valued.
• Exercise active listening into calls and allay the concerns or frustrations of irate clients, as needed.
• Understand and strive to meet or exceed the Call Center metrics while providing excellent and consistent customer experience.
• Partake in training and other opportunities for learning products and services, usage of systems/tools and the values of BILLS MICRO-CREDIT.
• Perform other duties assigned.

SKILLS REQUIRED:

• Attention to detail
• Customer-centric (Patience, Courteous, Communicator, desire to exceed customer's expectations)
• Multi-tasking
• Problem-solving skills
• Problem-solving skills
• Good listening ability
• Confidentiality
• Time Management
• Data Entry Management
• Computer Literacy
• Abreast with the products & services of the company

QUALIFICATIONS :

A minimum of First Degree in Communication or related fields.

• Must not be above 30 years of age.
• Must have a National Service Certificate
• One (1) year work experience as a Customer Service Executive
• Must be fluent in any of the languages below, in addition to English and Twi:

• Kassim -Nema -Ewe -Waale -Daqaare -Dagbaani -French -Krobo -Krachie -Frafra

How To Apply 

Interested applicants are to send their CVs to hr@billsmicrocredit.com

ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED

Deadline: 31st December, 2024

JOB TITLE: Human Resource & Administrative Manager

JOB LOCATION: Eastern Region

REPORT TO: Assistant General Manager, Administration.

EMPLOYMENT TYPE: Full-Time (Permanent)

INDUSTRY: Hospitality / Hotel.

JOB SUMMARY:

1. The Human Resource and Administrative Manager will be responsible for overseeing the entire spectrum of HR and
2. Administrative functions within the hotel. This role involves managing recruitment, employee relations, performance
3. management, training and development, compliance, and employee benefits. The position also requires handling
4. administrative tasks to ensure smooth hotel operations. The goal is to foster a positive working environment, ensure staff
5. satisfaction, and align HR strategies with hotel objectives to deliver high-quality service to guests.

ROLE RESPONSIBILITIES:

Recruitment and Staffing:

1. Develop and implement recruitment strategies to attract top talent.
2. Oversee the end-to-end recruitment process, including job postings, interviewing, selection, onboarding, and orientation.
3. Collaborate with department heads to forecast staffing needs and create job descriptions.

Employee Relations:

1. Act as a mediator between management and employees to resolve disputes and ensure a harmonious work environment.
2.  Manage and resolve complex employee relations issues, conducting investigations as necessary.
3. Promote and maintain a positive culture focused on employee satisfaction, recognition, and retention.

Training and Development:

1. Develop and implement training programs that enhance employee skills and ensure compliance with hotel standards.
2. Identify training needs through performance evaluations and feedback, coordinating with department heads.
3. Foster a culture of continuous improvement and learning, ensuring staff are up-to-date with the latest hospitality trends and practices.

Performance Management:

1. Develop and oversee the hotel’s performance management system, ensuring consistent and transparent evaluations.
2. Assist department managers with goal-setting, coaching, and employee development plans.
3. Conduct performance reviews, provide feedback, and manage underperformance issues.

Compensation and Benefits:

1. Manage payroll processes in collaboration with the finance department, ensuring timely and accurate payments.
2.  Oversee employee benefit programs such as health insurance, retirement plans, and wellness programs.
3. Ensure compliance with local labor laws regarding wages, working hours, and employee benefits.

Auto-Painter – Graphics Road Workshop  ( Automotive Painter)

A Leading Automotive Company is hiring for Automotive Painter 

-Minimum 3 years experience as auto painter ( paint experience in automotive industry)

-Prepare surfaces of vehicles for painting by removing old paints, filling in dents and sanding surfaces 

-Preparing vehicles for paints application including sanding 

-Applying paint to vehicles and ensuring high quality finish 

-Cleaning and maintaining paint equipment

Salary based on experience***

Interested Candidates to send resumes to: recruitment@ranamotors.com

ROLE OVERVIEW:

Are you an organized and detail-oriented professional with a passion for Human Resources and administrative excellence?

Fides Group is looking for a committed HR Admin Assistant to support our People Operations team in providing exceptional HR services to employees and stakeholders.

KEY RESPONSIBILITIES:

1. Manage day-to-day HR operations, including maintaining employee records. contracts, and compliance documentation.

2. Handle administrative tasks such as scheduling interviews, tracking attendance, and updating HR systems.

3. Coordinate onboarding and offboarding processes for employees.

4. Support the organization of company events, training programs, and wellness initiatives.

5. Address employee inquiries and provide first-level support on HR-related matters

6. Work with the People Operations team on special projects and process improvements:

Send your CV and cover letter to careers@fidesgroupgh.com with the subject line "HR Admin Assistant"

Job Overview

Under the direct supervision of the Quality Assurance Supervisor, the Quality Assurance Officer will assist in the provision of laboratory analysis and tests results of raw materials and packaging materials to guide the manufacturing of Kasapreko products so as to meet the finished products specification within the framework of the Company's policies and work procedures.

Full time | Location: Kumasi

Duties

1. Maintain high standards of integrity, honesty and due diligence in performing all quality assurance tasks.
2. Calibrate and keep records of all analytical equipment as per procedure.
3. Carry out analysis on all incoming materials and keep records appropriately.
4. Prepare all reagents needed for QA laboratory activities, to replenish depleted stocks on a timely basis.
5. Monitor and analyze In-process quality on intermediate and finished products from blending to the packaging lines to ensure finished products meet specifications and prevent production of defective products - Right - First - Time concept.
6. Control, monitor and keep records on all non-conforming (Out of Specification) products/materials as per non - conforming procedure.
7. Monitor and supervise the process equipment cleaning & sanitation (CS) including cleaning-in- place (CIP) of filling equipment, product lines, blending tanks and water reservoirs.
8. Conduct starts up checks on all packaging lines to assure conformance before lines are released for packaging.
9. Monitor product packaging integrity including bottle condition, label condition, date coding, net content etc.
10. Pick and label daily / batch product retention samples and maintain records accordingly.
11. Monitor caustic concentration and temperatures during CIP to ensure it is adequate for effective cleaning.
12. Maintain / Update records for all quality parameters as outlined in the testing procedures and records forms at the defined frequency.
13. Supervise and manage on - line inspectors and auxiliary / casual workers on quality and food safety related issues/concerns.
14. Drive good hygienic and sanitary conditions within the operational environment and surroundings of the company.
15. Carry out other responsibilities to be assigned by the Quality Assurance Supervisor / Manager from time to time.

Skills & Attributes Required

1. Knowledge of food safety & quality management systems (ISO
2. 9001, ISO 2200, HACCP).
3. Ability to analyze large amounts of data.
4. Effective communication and report writing skills.
5. Excellent interpersonal skills; to work with and manage a team.
6. Ability to work independently and with people from diverse backgrounds.
7. Working knowledge of MS Office, Excel and Power Point.
8. Ability to work extra hours as may be required.
9. Strong organizational skills and attention to detail.
10. The ability to understand, follow, and apply policies, practices, and operating procedures.
11. A conscious SAFETY champion at all levels of operation.

Qualifications

1. A degree in Food Science, Chemistry, Chemical Engineering or Science Laboratory Technology.
2. A minimum of 2 years' relevant work experience.

Location: Haatso

The ideal candidate will have experience in working in a start-up or scale-up environment and will be responsible for:

1. Plan and coordinate logistics operations.
   Manage and coordinate the movement of supplies.
2. Arrange and coordinate transportation of products including booking, tracking and monitoring.
3. Coordinate with our last-mile delivery partners to ensure timely and secure delivery of products to customers.
4. Communicate and collaborate with other departments including suppliers and colleagues to ensure smooth logistics operation.
5. Ensuring compliance with inventory management policies and procedures.
6. Assisting with the preparation of logistics reports and analysis.
7. Ensuring products are well packaged and delivered to clients.
8. Updating dashboard with information relating to logistics and order management.

Education & Experience Requirements:

1. Bachelor's degree, diploma or equivalent in business, or related field.
2. Knowledge of Microsoft office and other relevant applications and hardware.
3. Knowledge of administrative procedures.
4. E-commerce knowledge.
5. Prior experience in working with delivery agents and in e-commerce will be a plus.

Key Skills

1. Attention to detail and accuracy
2. Strong analytical and problem solving skills.
3. Interpersonal skills
4. Communication skills-verbal and written
5. Ability to work in a fast-paced environment
6. Data collection
7. Initiative
8. Stress tolerance 

Job Type: Full time

HOW TO APPLY 

To apply, send your CV to info@vdlfulfilment.com, with the role title as the subject.

Please note that only shortlisted candidates will be contacted.

Deadline: 16th December 2024

Industry: Automotive – Heavy Duty Vehicles ( Pickups / Mid Size Trailers/ Trailers/ etc.)

Area: Spintex – Nearby China mall 

Level: Supervisory – will supervise and lead a group of Technicians 

Education: Minimum HND in Engineering 

Knowledge: Electrical & Mechanical 

- Electrical: Electrical Components Diagnosis / reading Electrical Diagram / Vehicle Electrical repairs 

- Mechanical: mainly Overhauling Engine 

Experience: Minimum 8 years of Auto Repairs & Service Experience ( Heavy Duty Vehicles) in DEALERSHIP with at least 3 years of supervisory experience in same field 

Duties: 

- Assign and Allocate tasks to auto technicians and mechanics base on workload and expertise 

- Provide technical advice, guidance and troubleshooting support to the workshop technicians 

- Document warranty claims and job orders progress 

- Conduct quality checks on completed work 

- Train technicians on best practices of doing the job ( auto repair and service) 

Working Days:

- Monday to Friday : 8 am to 5 pm 

- Saturday : 9 am to 2 pm  ( Saturday hours are paid as overtime) 

Other Requirements: 

- Driving License C preferred 

Salary: Based on Experience 

Kindly send CV to recruitment@ranamotors.com or Whatsapp +233 53 108 0127