Jobly Ghana - Jobs in Ghana: GREATER ACCRA

Current Jobs

HR Manager - DLP Africa

April 30, 2026


We’re Hiring:
HR Manager 

Tse Addo, Accra 

Industry: Telecommunications 

We are looking for an experienced HR Manager to lead all HR functions. This role is ideal for someone hands-on, proactive, and confident managing the full employee lifecycle in a fast-paced environment. 

Key Responsibilities: 

1.Recruitment & onboarding 

2.Employee relations & disciplinary processes 

3.Performance management (appraisals, PIPs) 

4.HR policies, compliance & documentation 

5.Employee engagement & retention initiatives 

Requirements

1.Minimum 5 years’ HR experience 

2.Strong knowledge of labor laws & HR best practices 

3.Excellent communication & stakeholder management skills 

4.HR certification is a plus 

5.Digitally savvy and comfortable using modern HR systems and technology.


📧 Send your CV to: careers@dlp.africa 

🗓️ Deadline: Friday, May 15th, 2026 


Only shortlisted candidates will be contacted.

Apply Here

Administrative Assistant - Pizzaman Chickenman

April 30, 2026


Job Overview

We are seeking a detail-oriented Administrative Assistant to support the Transport Unit. You will handle administrative tasks, coordinate logistics, and ensure smooth operations for fleet management and deliveries. This is a full-time role offering growth in a fast-paced environment.

Key Responsibilities

  1. Manage transport schedules, driver logs, and vehicle maintenance records.
  2. Coordinate deliveries, track deliveries, and liaise with branches for timely supply chain operations.
  3. Handle administrative duties including filing, data entry, correspondence, and reporting on fuel usage and expenses.
  4. Process transport-related payments, invoices, and requisitions.
  5. Maintain inventory of transport supplies and assist with compliance documentation (e.g, licenses, insurance).
  6. Support the Transport Manager with scheduling meetings and preparing performance reports. 

Qualifications
  1. Bachelor's degree or HND in Business Administration, Logistics, or related field.
  2. 1-2 years of administrative experience, preferably in transport or logistics.
  3. Strong organizational skills, proficiency in MS Office (Excel, Word), and basic knowledge of fleet management software.
  4. Excellent communication skills and ability to multitask in a high-volume setting.
Location: Laterbiokoshie, Accra


Deadline for Submission: May 1, 2026
Apply Here

Supply Assistant - Pizzaman Chickenman

April 30, 2026


 Job Overview

We are seeking a reliable and detail-oriented supply assistant to join our Supply Unit. You will be responsible for overseeing the efficient and safe loading of inventory into our supply vans, ensuring that all goods are correctly accounted for and dispatched in line with our distribution schedule.

Key Responsibilities

  1. Coordinate and supervise the loading of inventory into supply vans, ensuring optimal space utilization and product safety.
  2. Verify that items loaded correspond accurately with dispatch notes, invoices, and delivery manifests to prevent errors.
  3. Monitor the movement of stock in and out of the loading bay, ensuring strict adherence to inventory control procedures.
  4.  Inspect packages for damage or quality issues before loading and report any discrepancies to the warehouse supervisor immediately.

Qualifications

  1. Bachelor's Degree or Diploma in Logistics, Supply Chain Management, or a related field.
  2. At least 1-2 years of experience in a warehouse, loading bay, or similar logistics role. (restaurant supply chain is a plus)
  3. Strong attention to detail, ability to handle physical tasks, and good numeracy skills.
  4. Ability to work effectively in a high-pressure, fast-paced environment and coordinate well with driver teams.
Location: Laterbiokoshie, Accra


Deadline for Submission: May 1, 2026









Apply Here

Stores Manager (Warehouse) - Pizzaman Chickenman

April 30, 2026


Job Overview

We are seeking a dynamic Stores Manager to oversee inventory operations at our central warehouse. You will ensure efficient stock management, minimize discrepancies, and support seamless supply to our Accra branches.

Key Responsibilities

  1. Manage end-to-end warehouse inventory, including receiving, storing, and dispatching goods while maintaining accurate stock records.
  2. Conduct regular stock counts, audits, and reconciliations to prevent shortages, overstock, or expiries.
  3. Supervise stores team, including training on inventory systems, safety protocols, and best practices for perishable goods handling.
  4. Implement inventory control measures, such as FIFO methods, waste reduction, and compliance with food safety standards.
  5. Generate reports on stock levels, usage trends, and variances; collaborate with procurement, sales, and HR for forecasting and optimization.

Qualifications

  1. Bachelor's degree in Supply Chain Management, Business Administration, or related field.
  2. Minimum 2 years' experience in warehouse/stores management, ideally in food and beverage or FMCG sectors.
  3. Proficiency in inventory management software (e.g., ERP systems) and MS Office; knowledge of Ghanaian import/export regulations a plus.
  4. Strong leadership skills, excellent problem-solving and communication abilities.

Location: Laterbiokoshie, Accra


SUBMIT APPLICATION HERE


Deadline for Submission: May 1, 2026



Apply Here

HR, Administration & Executive Support Lead - Docutech Ghana

April 30, 2026


The HR, Administration & Executive Support Lead is responsible for overseeing human resources and administrative functions while providing direct executive support to the Managing Director. The role also supports corporate events and marketing coordination, ensuring alignment with organizational goals and a seamless internal and external brand experience.

Key Responsibilities

  1. Human Resources Management
  2. Executive Support (Managing Director)
  3. Administration
  4. Corporate Events & Marketing Support

Requirements

  1. Bachelor's degree in Human Resources, Business Administration, or related field
  2. Minimum of 5+ years' experience in HR, administration, or executive support roles
  3. Strong experience in recruitment and talent acquisition
  4. Proven ability to support senior executives effectively
  5. Good understanding of corporate communications and event coordination
  6. Strong organizational and multitasking skills
  7. Excellent communication and interpersonal skills
  8. High level of discretion and professionalism

How To Apply

Send your CVs - recruitment@docutechgh.com












Apply Here

Expat Residence and Facilities Manager - Wilmar Africa LTD.

April 30, 2026

 


ROLE DESCRIPTION

We are looking for an experienced and hands-on Expat Residence and Facilities Manager who will oversee the full operations of the Company's guesthouse and outside residences, which accommodates both resident expatriates and short-term visiting staff.

The role requires a strong blend of facility management, hospitality service delivery, and technical maintenance oversight, ensuring the property operates efficiently, safely, and at high service standards.

The successful candidate will manage end-to-end service delivery including accommodation, catering, laundry, maintenance, and vendor coordination, with a strong focus on responsiveness and quality. 

RESPONSIBILITIES

  1. Oversee daily operations of the guesthouse (long-stay expats and short-term occupancy).
  2. Ensure high standards of cleanliness, comfort, and functionality across all areas.
  3. Manage room allocation, occupancy planning, and guest experience
  4. Lead preventive and corrective maintenance across electrical, plumbing, and civil works.
  5. Ensure all facilities and equipment are always fully operational.
  6. Drive fast response times for all maintenance issues.
  7. Liaise with service providers (catering, laundry, repairs, utilities).
  8. Establish and monitor Service Level Agreements (SLAs) for quality and turnaround time.
  9. Ensure accountability and cost control across all vendors.
  10. Oversee end-to-end service delivery including catering, housekeeping, laundry, and accommodation.
  11. Ensure a consistent, professional experience for all occupants.
  12. Ensure adherence to health, safety, and company standards.
  13. Maintain records for occupancy, maintenance, and expenses.
  14. Provide periodic reporting on operations, costs, and issues.

EDUCATION AND EXPERIENCE
  1. Minimum First degree or HND in any field.
  2. Proven experience in facility management, hospitality operations, or property management.
  3. Strong technical knowledge in repairs and maintenance (electrical, plumbing, general works).
  4. Experience in managing vendors and SLAs.
  5. Strong organizational, problem-solving, and communication skills.
  6. High level of integrity, accountability, and responsiveness.
  7. Technical certification is an advantage

WHY THIS ROLE STANDS OUT

  1. End-to-end ownership of a high-profile expat facility.
  2. Exposure to multinational service standards.
  3. Combination of technical, operational, and people management.

HOW TO APPLY
Qualified applicants are asked to forward their resume to

wilmarafrica.jobs@gh.wilmar-intl.com with "Expat Residence and Facilities Manager ", as the subject. Deadline for application is May 8, 2026.

NB: Only shortlisted candidates will be contacted.





Apply Here

Fleet Manager - FanMilk Ghana

April 30, 2026


About the job

The role of the Fleet Manager is to indentify and communicate required repairs for the company fleet to maximize equipment lifespan and minimize downtime. Also, the role is responsible for coordinating, prioritizing, and scheduling all fleet maintenance activities while keeping customers informed of repair progress.


About you

  1. Current and valid Class B driver’s license
  2. Strong written and verbal communication
  3. Ability to analyze fleet performance, fuel usage, and maintenance data
  4. Team supervision, task allocation, and performance management
  5. Root-cause analysis for breakdowns, accidents, and inefficiencies
  6. Technical knowledge of basic vehicle mechanics (engines, brake systems, tires, hydraulics, etc.)
  7. Knowledge of occupational health and safety requirements and understanding of road transport laws
  8. Proven experience managing large FMCG distribution fleets (trucks, vans, cold chain fleet)











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Customer Support Representative - SMT Ghana

April 29, 2026


CAREER OPPORTUNITY - CUSTOMER SUPPORT REPRESENTATIVE (CSR)

JOB SUMMARY

Under the supervision of the Branch Manager, the Customer Support Representative is responsible for meeting the parts sales objectives set by the company in Accra and surrounding areas.

RESPONSIBILITIES

  1. Assist customers in achieving lower operating costs by recommending appropriate service product options.
  2. Build relationships with key decision makers and promote all available products offered by SMT(Volvo).
  3. Primary liaison between customer and SMT(Volvo), in all areas related to product support.
  4. Coordinate and communicate with the customer, service department, and parts department to ensure exceptional level of service.
  5. Generate and develop new business to meet business goals.
  6. Provide customer training on unit operation and maintenance needs.
  7. Promote, develop and sell maintenance contracts.
  8. Provide parts and service quotes to customers.
  9. Coordinate service repairs and parts deliveries.
  10. Create and maintain profiles on all major parts and service competitors.
  11. Report on lost parts and service sales.
  12. Meet targets for sales, profits, units and close deals.
  13. Keep updated machine population in assigned territory.
  14. Maintain customer accounts using Customer Relationship Management (CRM).
  15. Answer customer calls during and after normal business hours, including evenings and weekends, as needed.
  16. Follow up to ensure customer satisfaction.
  17. Perform all other related duties as assigned.

REQUIREMENTS

  1. Higher Education in Engineering.
  2. Minimum 3-4 years' experience in parts sales, and customer support, preferably within the automotive sector.
  3. MS Office expertise

LOCATION: Accra, Ghana

How To Apply

Kindly send your CV to: recruitment.ghana@smt.network












.

Apply Here

Quality Assurance Officer - Sparkxx Foods and Beverages Company Ltd

April 29, 2026


We’re hiring a Quality Assurance Officer at Sparkxx Foods & Beverages (On-site, Full-Time).

Role Overview:

Ensure product quality, safety, and compliance across all production processes, maintaining high standards that align with Sparkxx’s commitment to excellence.


Key Responsibilities:

Monitor production processes to ensure quality standards are met

Conduct routine inspections and quality checks on products

Implement and maintain quality control systems and documentation

Identify defects and recommend corrective actions

Ensure compliance with food safety and regulatory requirements


Qualifications:

  1. Background in Food Science, Quality Management, or related field
  2. Strong attention to detail and problem-solving skills
  3. Knowledge of food safety standards and quality control processes
  4. Good documentation and reporting skills
  5. Ability to work independently and enforce standards effectively


📩 Send your CV to: recruitment@sparkxxfnb.com

🗓 Deadline: 6 May

Apply Here

Executive Assistant - Sparkxx Foods and Beverages Company Ltd

April 29, 2026


We’re hiring an Executive Assistant to the CEO at Sparkxx Foods & Beverages (On-site, Full-Time).

Role Overview:

Provide high-level administrative and strategic support to the CEO, manage schedules, coordinate cross-functional activities, and drive operational efficiency.


Key Responsibilities:

  1. Manage executive calendar, meetings, and travel
  2. Support strategy execution and internal coordination
  3. Prepare reports, presentations, and correspondence
  4. Handle confidential information with discretion
  5. Track key projects and follow-ups across departments


Qualifications:

  1. Strong organizational and multitasking skills
  2. Excellent communication and interpersonal abilities
  3. High level of professionalism and confidentiality
  4. Proactive, detail-oriented, and solution-driven
  5. Experience in executive support or similar role preferred


📩 Send your CV to: recruitment@sparkxxfnb.com

🗓 Deadline: 6 May

Apply Here

Receptionist - Theek offices

April 29, 2026

 


Requirement:

  1. Minimum of a Diploma/HND/Degree in administration or a related field
  2. 1-2 years' experience in a receptionist, front desk, or customer service role
  3. Strong communication and interpersonal skills
  4. Proficiency in Microsoft Office (Word, Excel, Outlook)
  5. Basic telephone handling and email etiquette skills
  6. Well-organized with good attention to detail
  7. Ability to handle confidential information with discretion
  8. Presentable appearance and professional demeanor

Deadline: 15th May, 2026

Send CV's & Cover Letter To: ucm@theekoffices.com







Apply Here

Account Officer - Swami India Ghana Limited

April 29, 2026



Account Officer - Swami India Ghana Limited


ACCOUNTS OFFICER (ENTRY LEVEL)


SKILLS SUMMARY 

→ The Accounts Officer will be responsible for managing financial records, supporting accounting operations, and ensuring compliance with tax regulations. The role requires strong data entry skills, sound knowledge of accounting principles, effective record

filing and documentation, and proficiency in accounting softwares.


KEY SKILLS & COMPETENCIES

→ Bachelor's degree in Accounting, Finance, or any related field.

→ Post national service experience.

→ Good knowledge of accounting principles and financial reporting.

→ Good understanding of local tax laws and regulations.

→ Good data entry and numerical accuracy skills.

→ Strong organizational and document filing abilities.

→ Proficiency in Microsoft Excel and other MS Office tools.

→ High level of integrity and attention to detail.

→ NOTE: Should live in Osu and its environs.


Deadline: 15th May, 2026

Location: Ringway Estate, Osu

Send CV to: selasie@swamiindiaghanaltd.com

Apply Here

Shop Attendant/Sales Girl (Female)

April 27, 2026

 

We are looking for a hardworking, respectful, and friendly sales girl to work with in our shop. The ideal candidate should be able to communicate well with customers, promote products, and help grow sales. She should also be confident, responsible, and able to work well with others.

Responsibilities:

- Welcome and assist customers in a polite manner

- Promote and sell products to customers

- Provide good customer service and maintain customer relationships

- Keep the shop clean, neat, and well arranged

- Help with social media marketing and product posts

- Support daily sales activities and help achieve sales targets

Requirements:

- Female aged 20–24 years

- Experience in sales and customer service

- Good communication and marketing skills

- Respectful, honest, hardworking, and responsible

- Basic knowledge of social media and smartphone use

- Must have a neat appearance and good customer service

- Must live around Tema, Community 25, Devtraco Road, Dawhenya, or nearby areas


Send CV Via WhatsApp: 0577500454



Apply Here

Customer Service Coordinator - SkyNet Express Ltd

April 24, 2026


Job Title: Customer Service Coordinator 

Location: Kokomlemle - Head Office

Responsibilities

  1. Lead, coach, and supervise a team of customer service representatives, ensuring that all team members perform to meet service standards.
  2. Plan and allocate daily workloads, set performance targets, and conduct regular team meetings and training sessions.
  3. Ensure customers receive timely, professional, and accurate responses to all inquiries and concerns.
  4. Oversee the management of key customer accounts, ensuring clients receive personalized service and consistent follow-up.
  5. Collaborate with Operations and IT teams to ensure realtime updates on parcel movement, delivery exceptions, and route issues.
  6. Monitor the end-to-end customer experience from pickup to delivery, identifying points where communication or service can be improved
  7. Track and analyze service performance metrics including call response times, resolution times, and customer satisfaction ratings.
  8. Prepare weekly and monthly reports detailing performance trends, recurring issues, and improvement initiatives.


Qualifications and Experience

  1. Bachelor's Degree in Business Administration, Marketing, Communications, or Logistics Management.
  2. Minimum of 5 years' experience in customer service, with at least 2-3 years' experience in a leadership role (preferably in logistics, transport, or courier services).
  3. Age: 35+


Skills & Competencies

  1. Excellent communication and interpersonal skills.
  2. Strong problem-solving and decision-making abilities.
  3. High level of professionalism, empathy, and customer orientation.
  4. Ability to work under pressure and manage multiple priorities.
  5. Strong leadership, coaching, and team management skills.
  6. Analytical and report-writing skills.

Apply via:

careers@skynetexpressgh.com

Send your Cover Letter & CV

Note: Applicants should indicate Customer Service Coordinator in the subject of their e-mail.

-Female (Preferred)

Deadline: May 30, 2026.



Apply Here

Account Officer - Operam Managed Solutions

April 23, 2026


We are looking for talented finance professionals to join a growing team in the shipping/logistics sector:

Account Officer

Support vendor invoice processing, petty cash management, reconciliations, expense reports, and timely payments.

  1. 3+ years’ relevant Finance/Accounting experience within a Shipping Line or Shipping Agency
  2. Partly qualified ACCA / ICA preferred

Location: Tema, Ghana. Local roles. Applicants must have the right to work in Ghana.

Strong knowledge of SAP, Excel, shipping systems, and attention to detail required for both roles.


If you’re ready for your next career move in a dynamic industry, we’d love to hear from you.


📩 Apply now by sending your CV and salary requirements to clare.miles@operamms.com




Apply Here

Aviation Security Supervisor - Africa World Airlines Limited

April 21, 2026


Competence (Knowledge/Skills/Abilities)

Skills:

  1. Strong analytical and problem-solving skills
  2. Excellent interpersonal and communication skills
  3. Ability to thrive in a rapidly changing environment
  4. Proficiency in using cybersecurity tools and techniques
  5. Knowledge of Security Management Systems (SeMS) and Quality Management Systems

Qualification and Experience

  1. A minimum of 1st Degree or equivalent
  2. A minimum of 4 years’ experience in Aviation Security role
  3. ICAO/IATA Diploma in Aviation Security Management is an added advantage
  4. Certificate in Basic Aviation Security Training
  5. Certificate in ICAO Air Cargo and Mail
  6. Training as a Security Auditor
  7. Key Tasks

AVSEC Operations

  1. Supervise daily aviation security operations, including screening of passengers, baggage, cargo, and aircraft security controls.
  2. Ensure passenger and travel document verification procedures are conducted in accordance with regulatory and airline security requirements.
  3. Monitor and oversee security service providers to ensure compliance with Service Level Agreements (SLA), operational procedures, and the Airline Security Programme.
  4. Oversee the screening of hold and cabin baggage in accordance with approved Standard Operating Procedures (SOPs).
  5. Ensure appropriate security measures are applied for the carriage and handling of weapons and other restricted or sensitive items.

Policy and Compliance

  1. Assist in conducting aviation security audits, inspections, and compliance checks across all operational areas.
  2. Ensure adherence to the Airline Security Programme, national aviation security requirements, and relevant ICAO standards.
  3. Coordinate with the IT Department regarding cybersecurity policies and controls that affect aviation security systems and operations.
  4. Ensure CCTV, access control, and other security systems are operational and functioning in accordance with company policies and procedures.

Risk Management

  1. Conduct aviation security risk assessments related to airport operations, facilities, aircraft, and service providers.
  2. Identify, report, and assist in mitigating operational security risks affecting airline operations.
  3. Collaborate with the IT Department where risks involve systems or information technology that interface with aviation security operations.

Training and Awareness

  1. Assist in delivering aviation security awareness training for operational staff, crew, and third-party personnel.
  2. Promote security awareness and adherence to aviation security procedures across the organization.
  3. Support cross-departmental awareness initiatives with the IT Department on cybersecurity matters relevant to aviation operations.

Incident Response

  1. Assist the AVSEC Manager in investigating aviation security incidents occurring within airport facilities or during flight operations.
  2. Coordinate with relevant departments, including IT where applicable, when incidents involve systems or information security.
  3. Ensure all incidents are documented, analysed and reported in accordance with company procedures.

Corporate Reporting

  1. Assist in preparing weekly, monthly, quarterly, and annual aviation security reports for management.
  2. Ensure security officers complete daily operational reports and submit consolidated operational reports as required.
  3. Others

Perform other duties as assigned.

APPLY HERE









Apply Here

Warehouse Manager - Spektra Global

April 20, 2026


Position
: Warehouse Manager

Location: Tema

Type: Full-Time

Key Responsibilities:

  1. Receive, inspect, and organize construction materials and equipment.
  2. Maintain accurate inventory records.
  3. Ensure proper storage, handling, and dispatch of materials.
  4. Coordinate with project managers and procurement team.

Requirements:

  1. Degree in Logistics and Supply Chain or related field.
  2. Minimum of 4 years experience, with 2 years in construction industry.
  3. Good knowledge of warehouse management systems


How To Apply:

Send your CV to

recruitment@spektra.global


Use "Warehouse Manager" as the subject.






Apply Here

Hostess (Local Hire) - Kempinski Hotels

April 17, 2026




Department: Food & Beverage

Location: Ghana - Accra

Description

The overall scope of the job includes serving food and beverages to guests in the assigned outlet, providing a courteous, professional, efficient and flexible service consistent with the standards of the hotel and in line with Kempinski’s DNA values in order to encourage sales and maximize guest satisfaction.

Key Responsibilities

  1. Responsible to Assistant Restaurant Manager / Restaurant Manager
  2. Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
  3. A courteous, professional and efficient service is provided at all times.
  4. All duties and tasks are performed as per the tasks required at the outlet.
  5. Be knowledgeable of all services and products offered by the hotel.
  6. Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.
  7. Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.
  8. Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
  9. Ensure that the place of work and surrounding area is kept clean and organized at all times.
  10. Successfully perform opening and closing procedures established for the assigned outlet
  11. Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.
  12. Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.
  13. Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
  14. Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.
  15. Maintain a good rapport and work relation with staff in the assigned department and within the hotel.
  16. Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.
  17. Undertake reasonable tasks and secondary duties as assigned by the Department Head.
  18. Respond to any changes in the department as dictated by the hotel management.
  19. Assist in carrying out scheduled inventories of products and operating equipment.
  20. Perform any other assigned reasonable duties and responsibilities as assigned.
  21. Project at all times a positive and motivated attitude and exercise self-control.
  22. Maintain and update the restaurants guest history.
  23. Maintain a legible and up to date reservation book.
  24. Maintain and coordinate the printing of the respective restaurant menus.
  25. Maintain excellent communication to all related departments.
  26. Guest Services and Concierge departments.
  27. Restaurant Reservations.
  28. All other F&B outlets, In Room dining and Banquet Service.

Skills, Knowledge & Expertise

  1. HND in Hospitality Management or related
  2. Ability to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
  3. Excellent written and verbal communication skills.
  4. Excellent organizational and time management skills.
  5. Applies a professional, confidential and ethical approach at all times.
  6. Works in a safe, prudent and organized manner.
  7. Ability to operate computer and office equipment.
  8. Proficiency in Excel and Word is beneficial.
  9. Experience in an F&B service role.
To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:

  1. Passionate for Food & Beverage
  2. People Oriented
  3. Passionate for European luxury
  4. Entrepreneurial
  5. Straightforward
  6. Sense of responsibility
  7. Team player
  8. Analytical thinker
  9. Flexible and reliable
  10. Tolerant and open minded
  11. Works well under pressure



















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Executive Secretary - Ghana Chamber of SMEs

April 17, 2026


POSITION TITLE:
Executive Secretary

Ghana Chamber of Small and Medium Enterprises (SMEs)

POSITION OVERVIEW : To serve as the central coordinating authority of the Chamber’s Secretariat, ensuring effective governance, seamless administration, and execution of strategic initiatives.

The Executive Secretary will also drive digital visibility and brand positioning, leveraging Microsoft tools, AI-powered solutions, and social media platforms to enhance engagement, accelerate growth, and achieve strong Top-of-Mind Awareness (TOMA) for the Chamber.

OPERATING CONTEXT :This is a high-impact role combining:

1.Operational leadership

2.Governance discipline

3.Strategy execution

4.Institutional coordination

5.Digital communication

6.Brand amplification

The role sits at the intersection of execution, influence, and visibility.

KEY ROLE PURPOSE

A.Secretariat Leadership & Administration

•Lead and manage the Secretariat to ensure efficient, responsive operations

•Establish strong administrative systems and institutional processes

•Maintain accurate records and strengthen institutional memory

B.Governance & Board Support

•Serve as Secretary to the Board and Committees

•Coordinate Board meetings, documentation, and action tracking

•Ensure compliance with governance and statutory obligations

C.Strategy Execution & Coordination

•Drive implementation of strategic initiatives and programmes

•Track execution of Board and leadership decisions

•Coordinate across functions to ensure alignment and delivery

D.Membership Administration & Growth

•Oversee membership systems, onboarding, and engagement

•Drive initiatives to improve member value and retention

•Maintain accurate and dynamic membership databases

E.Stakeholder & Institutional Engagement

•Coordinate engagement with government, financial institutions, and partners

•Support development and execution of strategic partnerships

F. Programme & Event Coordination

•Lead execution of forums, training programmes, and policy dialogues

•Ensure events are impactful and aligned with strategic goals

G. Digital Communication, Content & Brand Visibility

•Leverage Microsoft tools (PowerPoint, Excel, Word, Teams) to produce high-quality reports, presentations, and communication materials

•Utilize AI tools (e.g., content generation, analytics, automation) to enhance productivity, insight generation, and communication effectiveness

•Develop and manage social media and digital content strategies to promote the Chamber and its initiatives

•Create compelling content (articles, posts, briefs, videos, presentations) to position the Chamber as a leading voice for SMEs

•Drive brand awareness, engagement, and TOMA through consistent and strategic digital presence

H. Representation & Spokesperson Role

•Represent the Chamber in public and stakeholder engagements

•Speak on behalf of the Chamber subject to prior Board or leadership approval

•Ensure alignment with approved institutional positions

I. Financial & Administrative Oversight

•Support budgeting and financial discipline

•Oversee procurement and administrative processes

CORE COMPETENCIES

•Strong organizational and execution capability

•Excellent communication and writing skills

•Digital fluency (MS Office Suite, AI tools, and social media platforms)

•Stakeholder management and influence

•Governance and Administrative expertise

KEY PERFORMANCE INDICATORS (KPIs)

•Secretariat efficiency and responsiveness

•Execution rate of strategic initiatives

•Membership growth and engagement

•Stakeholder engagement effectiveness

•Growth in digital visibility, engagement metrics, and brand TOMA

•Quality and consistency of external representation

REPORTING & WORKING RELATIONSHIPS

Reports to: Executive Director

Work closely with service providers, development partners, financial institutions, regulators and SME associations.

REQUIRED QUALIFICATIONS

Bachelor’s degree in business administration, Economics, Development Studies, Finance, Public Policy, or a related field. A Master’s degree is an advantage.

EXPERIENCE

Minimum of 4 years experience in SME development, programme management, financial services, consulting, development projects, NGOs, business associations or marketing and sales.

KEY COMPETENCIES & ATTRIBUTES

•Strong organisational and execution skills

•Ability to manage multiple stakeholders

•Practical, solutions-oriented mindset

•Strong communication skills

•Data-driven and results-focused

•Passion for SME growth

IDEAL CANDIDATE PROFILE

A hands-on executor who is impact-driven, organized, proactive, comfortable in a lean institution and ready to grow with the Ghana Chamber of SMEs.

Qualified and interested persons should send their CVs and cover letters to smechambergh@gmail.com or info@ghanachamberofsmes.org 


Application deadline : 20th April ,2026

Apply Here

Office Assistants & Customer Service Representative - Excellence Consult

April 16, 2026


OFFICE ASSISTANTS & CUSTOMER SERVICE REPRESENTATIVES

Location: Tesano, Ridge & Tema

RESPONSIBILITIES

Office Assistant

  1. Provide administrative support, including filing, data entry, and document management
  2. Handle incoming calls, emails, and general correspondence in a professional manner
  3. Maintain office organization and ensure smooth day-to-day operations
  4. Assist with scheduling meetings and coordinating office activities

Customer Service Representative

  1. Respond promptly to customer inquiries and provide accurate information
  2. Address and resolve customer complaints in a professional and timely manner
  3. Maintain a positive and empathetic attitude when interacting with customers
  4. Process orders, requests, and follow-ups efficiently
  5. Keep records of customer interactions and transactions

Qualifications & Requirements

· Minimum of 1-2 years' proven experience in customer service or a related role

. Excellent verbal and written communication skills

. Strong organizational and time management abilities, with the capacity to multitask effectively

. Good problem-solving skills and attention to detail

· Ability to remain calm, composed, and professional under pressure

KINDLY SUBMIT YOUR CREDENTIALS AND CV VIA WHATSAPP: 0538428772.

EMAIL: EXCELLENCECONSULT275@GMAIL.COM

Apply Here

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