Location: East Legon

The Role

This role will play an integral part in the running of our front desk and patient experience. Reporting directly to the Executive Director, this role combines leadership, operational oversight, and hands-on problem solving to ensure patients receive the highest standard of service from the moment they walk through our doors to the time they receive their reports. The ideal candidate is a mentor, motivator, and service champion who sets the tone for professionalism across the team. This position is critical in upholding DCL's reputation as Ghana's most trusted diagnostic provider while supporting our growth and innovation agenda.

Key Responsibilities

1. Front Desk Leadership: Oversee all customer service operations to ensure seamless, patient-friendly service delivery daily.
2. Customer Experience: Handle escalated patient concerns, resolve issues promptly, and ensure feedback is acted upon to continually improve service quality.
3. Data & Records Management: Ensure accurate entry of patient information in our software, including insurance claims, referral forms, and medical reports.
4. Confidential Reporting: Manage the secure, timely dispatch of patient reports in compliance with privacy standards.
5. Process Compliance: Enforce adherence to DCL policies, service standards, and ethical guidelines across the front desk team.
6. Medical Knowledge Application: Use a strong understanding of medical terminology, imaging, and laboratory services to provide accurate guidance to patients.

What We're Looking For

1. Minimum of 5-7 years' experience in customer service, with at least 3 years in a senior or managerial role.
2. Proven leadership and team development skills.
3. Strong written and verbal communication, with the ability to train, coach, and motivate staff.
4. Excellent conflict resolution, decision-making, and problem-solving abilities.
5. Proficiency in medical administration software and handling of patient records, referrals, and insurance claims.
6. Advanced administrative skills, including computer literacy, high typing speed and accuracy.
7. Familiarity with medical terminology and diagnostic procedures (laboratory and imaging).
8. Ability to work independently, show initiative, and escalate issues appropriately when required.
9. A collaborative team player who actively supports and mentors junior colleagues.

Ready to Apply?

Please submit your CV, a cover letter outlining your three most important skills that make you most suitable for the role, and references to: hr@dclgh.com

You will be the organizational backbone of Pram Express. We are looking for a detail-oriented professional who supports our brand presence by keeping our digital content organized, our schedules on track, and our external communication polished and professional.

Key Responsibilities:

Digital Support: Assist with formatting, proofreading, and scheduling digital content to keep our brand consistent.

Operations: Manage daily calendars, emails, and digital filing systems.

Communication: Draft professional correspondence and reports for the management team.

Requirements

Bchelors Degree / HND / Diploma in

• Marketting
• Business Administration
• Social Sciences And any related field

Preferred Skills

Digital Fluency: Strong proficiency with digital tools (Google Workspace/Office) and comfortable navigating social platforms.

Brand Awareness: Understanding how to maintain a professional brand image through digital content.

Communication: Excellent written and verbal English with an eye for grammar and tone.

Organization: A proactive approach to managing tasks and an obsession with accuracy.

How to Apply

Submit your CV and short cover note to: info@pramexpress.com

Applications reviewed as received.

We're excited to hear from you!

You will be the voice of Pram Express. We need a friendly communicator who understands how to build our brand reputation through every digital interaction, ensuring that every client we help feels supported, valued, and heard.

Key Responsibilities:

Brand Engagement: Respond to customer inquiries via email and social media with a tone that reflects our brand values.

Problem Solving: Resolve order and service issues promptly to turn challenges into positive experiences.

Feedback Loop: Monitor digital channels for customer feedback to help us improve our service.

Should be willing to work on Saturdays

Requirements

Bchelors Degree / HND / Diploma in

• Marketting
• Business Administration
• Social Sciences And any related field

Preferred Skills

Digital Fluency: Strong proficiency with digital tools (Google Workspace/Office) and comfortable navigating social platforms.

Brand Awareness: Understanding how to maintain a professional brand image through digital content.

Communication: Excellent written and verbal English with an eye for grammar and tone.

Organization: A proactive approach to managing tasks and an obsession with accuracy.

How to Apply

Submit your CV and short cover note to: info@pramexpress.com

Applications reviewed as received.

We're excited to hear from you!

Location: Tema Community 9 (Opposite General Hospital)

Salary: GHS 1,200

If you have good communication skills, basic computer knowledge, and a neat professional appearance, this opportunity is for you!

JOB DESCRIPTION

1. Greet and welcome visitors in a friendly and professional manner.
2. Answer, screen, and direct phone calls promptly.
3. Manage the reception area to ensure it is tidy and presentable.
4. Receive, sort, and distribute mail and deliveries.
5. Maintain visitor logs and issue passes where necessary.
6. Schedule and confirm appointments or meetings.
7. Provide basic information to visitors and callers about the organisation.
8. Assist with clerical and administrative tasks such as filing, photocopying, and data entry.
9. Support other departments with administrative needs as required.

REQUIREMENTS

1. Minimum HND in Business Administration, Office Management, or related field.
2. Previous experience in customer service or receptionist role preferred.
3. Excellent communication and interpersonal skills.
4. Proficiency in MS Office (Word, Excel, Outlook).
5. Strong organisational and multitasking abilities.
6. Professional appearance and positive attitude.
7. Ability to remain calm and courteous under pressure.

HOW TO APPLY

Interested applicants should send their CV/Resume and cover letter to

recruitment@virtualsecurityafrica.com

Visit: www.virtualinfosecafrica.com/

www.virtualsecurityafrica.com for more

info. or call +233 (0) 507570178

KEY RESPONSIBILITIES

1. Identify, research, and pursue new business opportunities aligned with the company's services and growth objectives.
2. Build and maintain strong relationships with clients, partners, and key stakeholders.
3. Develop proposals, negotiate contracts, and close deals to meet sales targets.
4. Monitor market trends and competitor activity to inform sales strategies.
5. Maintain accurate sales pipelines and provide regular reports on progress.
6. Collaborate with internal teams to align marketing initiatives with business objectives.
7. Prepare regular sales and marketing reports for management.
8. Track performance against KPIs, targets, and objectives.
9. Attend and represent the company at events, exhibitions, and client meetings as required.

Key Competencies

1. Strategic thinking and initiative
2. Customer-focused with strong interpersonal skills
3. Results-oriented and target-driven
4. Ability to work independently and in a team
5. Adaptability and resilience in a dynamic environment

QUALIFICATIONS & EXPERIENCE

1. Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
2. Minimum of 4+ years' experience in sales, business development, or marketing, preferably in Security Industry.
3. Proven track record of achieving sales targets and business growth.
4. Excellent communication, negotiation, and presentation skills.
5. Strong analytical, problem-solving, and organizational abilities.
6. Proficiency in MS Office and CRM tools; familiarity with digital marketing platforms is an advantage.

HOW TO APPLY

Interested applicants should send their CV/Resume and cover letter to recruitment@virtualsecurityafrica.com

Visit: www.virtualinfosecafrica.com/ www.virtualsecurityafrica.com for more info. or call +233 (0) 507570178

KEY RESPONSIBILITIES

1. Develop and implement HR strategies, policies, and programs that support the company's objectives.
2. Lead the recruitment and selection process, including job postings, resume screening, interviewing, and onboarding of new employees.
3. Manage and resolve employee relations issues, ensuring a positive work environment and fostering strong employee engagement.
4. Oversee performance management processes, including goal setting, performance evaluations, and professional development plans.
5. Develop and implement training and development programs to enhance employees' skills and knowledge.
6. Administer compensation and benefits programs, ensuring competitiveness and compliance with applicable regulations.
7. Ensure compliance with labor laws and regulations, maintaining up-to-date knowledge of employment legislation.
8. Oversee the management of Employee Records

REQUIREMENTS

1. Bachelor's degree in Human Resource Management, Business Administration, or a related field.
2. 7+ years Proven work experience as an HR Manager or HR Executive.
3. Solid understanding of HR practices, employment laws, and regulations.
4. Experience in recruitment, employee relations, performance management, training, and compensation.
5. Strong knowledge of HRIS systems and proficiency in MS Office Suite.
6. Excellent interpersonal and communication skills.
7. Strong problem-solving and decision-making abilities.
8. Ability to handle confidential information with discretion and professionalism.

HOW TO APPLY 

Interested applicants should send their CV/Resume and cover letter to recruitment@virtualsecurityafrica.com

Visit: www.virtualinfosecafrica.com/ www.virtualsecurityafrica.com for moreinfo. or call +233 (0) 507570178

(Hands-on role requiring strong mechanical experience)

Role Overview

✓ Provide hands-on mechanical support and fleet management assistance

✓ Ensure trucks and fleet vehicles are safe, reliable, and operational

✓ Reduce downtime through inspections, preventive maintenance, and early fault detection

✓ Support drivers and logistics operations while controlling maintenance costs

Key Responsibilities

Mechanical & Fleet Support (Primary Focus)

✓ Inspect trucks and fleet vehicles before and after deployment

✓ Identify mechanical faults and carry out repairs where applicable

✓ Recommend practical and cost-effective repair solutions

✓ Support maintenance and repairs for trucks, fleet vehicles, flatbeds, bucket beds, and related equipment

✓ Track recurring vehicle issues and propose long-term solutions

✓ Ensure vehicles meet safety, roadworthiness, and operational standards

✓ Identify mechanical issues early and recommend corrective actions

✓ Monitor preventive maintenance schedules and servicing

✓ Reduce avoidable breakdowns and unnecessary repairs

✓ Liaise with external workshops and service providers

Driver Support & Training

✓ Train drivers on basic vehicle maintenance and fault reporting

✓ Promote safe driving practices and proper vehicle handling

✓ Provide technical guidance on vehicle performance issues

Logistics & Team Support

✓ Support daily transport and logistics operations

✓ Assist the Transport Manager with fleet reports, breakdown analysis, and maintenance planning

Qualifications & Experience

✓ HND, Diploma, or Degree in Mechanical/Automotive Engineering or related field

✓ Hands-on mechanical experience with trucks and fleet vehicles is mandatory

✓ Experience with trucks, flatbeds, bucket beds, and commercial fleets

✓ Transport or fleet operations experience is an advantage

Skills & Competencies

✓ Strong mechanical diagnostic and troubleshooting skills

✓ Good understanding of transport and logistics operations

✓ Ability to work under pressure and respond promptly to breakdowns

✓ Strong communication and teamwork skills

✓ Cost-conscious mindset focused on reducing downtime

✓ Willingness to work across stations and support multiple teams

Key Performance Expectations

✓ Reduced vehicle downtime and breakdown frequency

✓ Improved fleet availability and utilization

✓ Lower maintenance and repair costs

✓ Improved driver handling and fault reporting

Mode of Application

✓ Email CV to info@auntienkranpartners.com

This is a full-time, on-site role for BUILDING CONSTRUCTION SITE ENGINEERS located in Legon, Ghana. The role involves overseeing construction projects, interpreting and implementing construction drawings, collaborating with teams to ensure project adherence to quality and safety standards, carrying out site inspections, and managing heavy equipment operations. The Construction Engineer will also coordinate with other professionals on civil engineering tasks to deliver successful project outcomes.

Responsibilities

1. Supervise and coordinate daily construction site activities
2. Ensure construction works are executed in accordance with approved drawings, specifications, and project schedules
3. Recruit, manage, and supervise artisans, foremen, and subcontractors
4. Enforce quality standards, health, safety, and environmental (HSE) compliance on site
5. Prepare site reports, progress updates, and material requisitions
6. Liaise effectively with consultants, suppliers, and project management teams

Qualifications

1. HND or BSc in Building Technology, Civil Engineering, or a related discipline is required; professional certifications or licenses are a plus
2. Minimum of 3–5 years’ proven site experience in building construction
3. Strong knowledge of construction methods, materials, and site operations
4. Familiarity with Construction Drawings and the ability to interpret and implement them
5. Experience with operating and managing Heavy Equipment used in construction projects, is a plus
6. Excellent leadership, coordination, and communication skills
7. Membership of a relevant professional body is an added advantage
8. Prior experience in real estate development or residential construction is an advantage
9. Strong project management, communication, and problem-solving skills

Location

Project Sites – Accra

How to Apply

Submit their CV and copies of relevant certificates to: 📧 [ feliciaaidoo233@gmail.com ]

Application Deadline: 31st January, 2026

Employment Type: Full-Time

Job Summary

We are seeking dedicated and customer-oriented Customer Service Personnel to ensure an exceptional client experience before, during, and after property purchases. The role involves managing enquiries, resolving complaints, and providing consistent support to clients throughout their journey with the company.

Key Responsibilities

1. Handle client enquiries promptly and resolve issues professionally
2. Support buyers through documentation, payment, and property handover processes
3. Maintain accurate customer records, feedback logs, and service reports
4. Liaise effectively with sales, legal, and project teams to ensure seamless service delivery
5. Uphold high levels of customer satisfaction and service excellence

Requirements

1. Diploma or degree in Customer Service, Business Administration, or a related field
2. Proven experience in a customer-facing role (real estate experience is an advantage)
3. Strong interpersonal, communication, and problem-solving skills
4. Professional demeanor with a strong customer-focused mindset
5. Excellent record-keeping and organizational abilities

How to Apply

Interested candidates should kindly submit their CV to:

Feliciaaidoo233@gmail.com

Application Deadline: 31st January, 2026

Location: Accra and Central Region

Reports To: Divisional Sales Manager

Job Level: L5A

Purpose of the Role:

The Area Sales Manager (ASM) leads commercial execution and drives the profitable growth of Guinness Ghana Breweries brands within assigned territories. The role ensures strong distributor management, superior market execution, capability development of the sales team, and delivery of volume, distribution, and visibility objectives aligned with the business commercial strategy.

Key Accountabilities:

1. Commit to Guinness Ghana Breweries' standards of Safety, Compliance, and Commercial Excellence.
2. Lead, coach, and manage a team of Sales Representatives to deliver volume, value, distribution, and execution targets.
3. Build and maintain strong relationships with Distributors, Key Accounts, Retailers, and other trade partners to enhance brand presence and drive market share.
4. Develop and implement territory sales plans based on market insights, consumer trends, and competitive intelligence.
5. Monitor and evaluate distributor performance, ensuring adherence to agreed KPIs and execution standards.
6. Collaborate with Marketing, Demand Planning, and Supply Chain teams to optimize product availability, activations, and trade programs.
7. Drive market execution excellence including distribution expansion, visibility, pricing compliance, and trade engagement.
8. Provide continuous coaching, performance management, and capability development for the sales team.

Key Requirements – Qualifications, Experience, Skills etc.:

1. Bachelor’s degree in Business, Marketing, or a related field.
2. Minimum of 5 years’ experience in sales, with at least 2 years in a supervisory or managerial role.
3. Strong commercial acumen, analytical capability, and understanding of FMCG route to market dynamics.
4. Proven track record of delivering results in a fast-paced FMCG or beverage environment.
5. Strong stakeholder management, negotiation, and communication skills.
6. Ability to lead teams, develop talent, and drive performance

Location: Furniture Showroom - (Labone- Accra)

Employment Type: Full-time

We are seeking a professional, well-presented Receptionist / Administrative Assistant to serve as the first point of contact in our furniture showroom. This role is ideal for a highly organized, customer-focused individual who enjoys working in a stylish retail environment.

Key Responsibilities

1. Welcome and assist customers in a warm, courteous and professional manner
2. Answer phone calls, respond to enquiries, and manage appointments
3. Handle basic administrative duties, including filing, data entry, and invoicing support
4. Maintain a tidy, organized and presentable reception and showroom area
5. Provide day-to-day administrative support to the sales team

Requirements

1. Previous experience in reception, administration, or customer service is an advantage
2. Excellent communication and interpersonal skills
3. Well-groomed with a professional appearance
4. Strong organizational skills and attention to detail
5. Basic computer skills (Email, Microsoft Word and Excel)

What We Offer

1. A friendly and supportive work environment
2. Opportunity to work in a premium furniture showroom
3. Competitive salary, commensurate on experience

To apply: Please submit your CV and a brief cover note.

Submit via email only: enid.fergus@thegiftgallerygh.com

Department: Customer Support / Loan Recovery

Location: New Bortianor

Job Overview

We are seeking a professional and customer-focused Customer Service Representative to support our team. The CSR will be the first point of contact for borrowers, handling inquiries, assisting with payment-related support, resolving account-related issues, and ensuring customers receive accurate information and a positive service experience. This role requires strong communication skills, empathy, tact, and the ability to assist customers in financial difficulty with patience while supporting recovery goals.

Key Responsibilities

1. Answer incoming calls and respond to customer inquiries regarding their loan accounts.
2. Assist customers with payment-related support, including payment channels, schedules, and confirmations.
3. Guide customers on repayment expectations and basic loan terms in line with company policy.
4. Provide support to customers experiencing account or system-related access issues.
5. Accurately document customer conversations and account updates in the system.
6. Address customer complaints, clarify issues, and provide appropriate solutions.
7. Escalate overdue or complex cases to the loan recovery team or supervisor.
8. Educate customers on repayment obligations and encourage timely payments while maintaining professionalism.
9. Protect customer data and maintain confidentiality at all times.
10. Maintain high standards of customer service, showing empathy, respect, and patience.

Qualifications & Requirements

1. Minimum educational requirement: HND, Degree preferred
2. Minimum 1-2 years’ experience in customer service relations, call center, fintech, or banking is an advantage
3. Strong communication, negotiation, and conflict-resolution skills
4. Ability to handle difficult conversations calmly and professionally
5. Good data entry and record-keeping skills
6. Computer proficiency (MS Office, CRM systems)
7. Patience, emotional intelligence, and professionalism
8. High integrity, confidentiality, and accountability
9. Ability to meet targets and work well under pressure

How to Apply

Interested candidates should submit their CVs to mentechpridehr@gmail.com no later than January 24, 2026.

Position: Accountant

Work Location: Spintex, Accra (near China Mall/Manet)

Salary: Gross GHS 6,000 to GHS8,000

COMPANY OVERVIEW 

Ghanaian owned business operating three companies under a single administrative structure. Operations span general trading, solar systems, construction equipment, and electricals. The companies share a unified

administrative and operational framework located in Spintex, near China Mall/Manet.

ROLE SUMMARY 

An experienced, detail-oriented Accountant is required to manage end-to-end accounting operations across three affiliated companies. The role includes routine accounting processes, statutory compliance,

and coordination with external service providers involved in import activities.

KEY RESPONSIBILITIES

• Manage day-to-day accounting activities for all three companies.

• Prepare and maintain accurate financial records, ledgers, and reports.

• Handle PAYE, SSNIT contributions, tax filings, and statutory renewals. • Work closely with clearing and forwarding agents to manage import documentation such as Bills of

Lading, duty payments, and customs forms.

• Perform bank reconciliations, accounts receivable, and accounts payable functions.

• Monitor and manage petty cash transactions.

• Support inventory accounting and stock management processes.

• Collaborate with the administrative assistant for smooth workflow across all companies.

• Assist in setting up a new accounting department and implementing new systems.

• Use and adapt to HXA ERP accounting software; previous experience with Odoo is an advantage.

REQUIRED SKILLS & QUALIFICATIONS

• A minimum of HND/Bachelor's degree in Accounting or related field. • Professional qualification: ACCA, ICAG, or relevant degree; candidates pursuing a recognised

qualification will be considered

• Experience in general accounting (Minimum 3 years of Experience).

• Strong understanding of accounting principles and Ghanaian tax laws.

• Experience working with clearing agents and managing import processes.

• Proficiency in ERP software (HXA ERP preferred; Odoo experience is a plus).

• Strong Excel skills.

• Ability to manage multiple company accounts simultaneously.

• Strong organizational skills and attention to detail.

• Ability to work independently and meet deadlines.

To apply: 

Complete the form here:  Click Here and email your CV to applications@cflglobalpartners.org

⏳ Deadline: Close of Day 20th January 2026

Akka Kappa is seeking a detail-oriented and commercially astute Quantity Surveyor to support accurate cost planning, tender documentation, and financial control across construction consultancy projects. The role is responsible for preparing Bills of Quantities, developing estimates and budgets, monitoring project costs, managing subcontractor payments, and supporting contract administration—ensuring projects remain financially disciplined, compliant, and aligned with client expectations.

Responsibilities

1. Planning & Programme Support

• Develop construction programmes under the guidance of the Design Office Coordinator to meet customer expectations and performance targets.
• Provide weekly project progress updates in consultation with Project Managers.
• Agree on project baselines with Project Managers and obtain approval from the Technical Director.
• Input final cost allocations into the construction programme.
• Prepare method statements for prospective projects.
• Identify project risks with Project Managers and escalate key concerns to management.
• Monitor adherence to schedules and milestones; report deviations with proposed solutions.

2. Tender & Control Documentation

• Prepare tender and contract documentation, including Bills of Quantities (BOQs).
• Draft and compile BOQs for all assigned projects.
• Ensure compliance with legal, regulatory, and industry standards.
• Maintain clear records of financial transactions, correspondence, and project documentation.
• Prepare supporting documentation for audits, internal reviews, and project assessments when required.

3. Estimates, Budgets & Tenders

• Develop project estimates and prepare tenders for proposed works.
• Create early-stage budgets and cost plans for new and ongoing projects.

4. Cost Monitoring & Financial Control

• Monitor construction costs by comparing site cost data against approved budgets.
• Track and analyse costs to improve future pricing accuracy and forecasting.
• Conduct routine financial reviews, cost reports, and variance tracking for projects.
• Provide cost-effective recommendations and value engineering options where applicable.

5. Subcontract Administration & Procurement Support

• Draft and formalise subcontract agreements with subcontractors.
• Support procurement processes, including contractor and supplier appointment documentation.
• Review monthly subcontract certificates and recommend payments for approval by the Technical Director.
• Maintain and update payment registers for subcontractors.
• Ensure compliance with contract requirements and resolve discrepancies proactively.

6. Work Valuation, Variations & Final Accounts

• Value completed works and review interim payment applications from contractors and subcontractors.
• Evaluate variations and agree on final accounts for completed projects.

7. Contract Awareness & Best Practice

• Ensure continuous awareness and understanding of current building contracts, procedures, and practices relevant to project delivery.

8. Plant Usage Recording & Cost Control Support

• Record and track usage of contractor-hired plant.
• Process progress payments, variations, and claims accurately and within timelines.

9. Daily Diary & Day Works Documentation

• Assist contractors with implementing and reviewing weekly Daily Diary records.
• Document day works performed by labour-only subcontractors and support verification for claims/payment purposes.

Requirements

Education & Experience

• Degree in Quantity Surveying, Construction Technology, Building Economics, or a related field.
• Relevant experience in cost planning, BOQs, tendering, and construction cost control (consultancy or contractor background is an advantage).
• Practical understanding of contract administration, valuation, and variations.

Technical Skills

• Strong BOQ preparation, estimating, and cost reporting skills.
• Proficiency in QS tools and Microsoft Excel.
• Strong documentation skills (tender packages, payment certificates, registers).
• Working knowledge of construction contracts and procurement processes.

Core Competencies

• High attention to detail and strong numerical accuracy.
• Strong planning, prioritisation, and deadline discipline.
• Clear communication skills for working with site teams, subcontractors, and management.
• Ability to identify cost risks early and propose solutions.

Personal Attributes

• Professional, reliable, and accountable.
• Proactive and confident working in a fast-paced environment.
• Strong integrity and discretion when handling financial and client/project information.

Nice-to-Have

• Experience with value engineering and cost optimisation methods.
• Exposure to audits, project reviews, or ISO-style documentation practices.
• Familiarity with Ghana construction market pricing and supplier ecosystem.