Role: Branch Manager
Reports Direct to: Cluster Manager
Location: Accra & other Regions
Job purpose
- The Branch Manager is responsible for creating strategies to grow the Branch's business in terms of growth in deposits and advances portfolio, monitoring and coordinating the Branch's activities, and coordinating the Branch's day-to-day administration.
Key responsibilities:
- Monitor and evaluate branch and team performance against weekly, monthly, and quarterly targets, reviewing activities and individual goals regularly.
- Prepare, review, and present financial reports, including monthly profitability reports, budgets, and financial analyses, to management.
- Analyse client financial data to assess creditworthiness; approve or reject credit requests and manage problem loans.
- Develop and implement business strategies, goals, and targets; lead marketing, promotions, and general business development initiatives.
- Serve as the Relationship Manager for all customers, developing and nurturing strategic relationships to achieve the Bank’s objectives.
- Plan and coordinate staff training, succession planning, and performance appraisals to improve skills, product knowledge, and service delivery.
- Oversee operational expenditure, enforce cost-effective measures, and drive branch efficiency through strategic planning.
- Supervise and direct all branch operations, including domestic and foreign banking, accounting, loan monitoring, security, and fraud prevention.
- Liaise with Head Office and other branches, submit timely operational and financial returns, and represent Head Office at branch level.
- Ensure proper maintenance and efficient use of branch facilities, equipment, and resources, and comply with audit and inspection requirements.
Qualifications (Key technical skills/knowledge required for position)
- Minimum of bachelors’ degree in Business Administration or related field of study.
- Minimum of seven years’ experience in the role.
- Good understanding of marketing.
- Great assertiveness & analytical thinking.
- Good people management skills & mentoring skills.
- Result oriented, effective and efficient.
- Good team player and customer centric.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive health and wellness benefits.
- Continuous professional development opportunities.
- Positive and collaborative work environment.
- Opportunities for career advancement within the bank.