Department: Service Delivery

Reports To: Service Delivery Team Lead/Operations Manager

Employment Type: Full-time

Role Overview

Docutech Ltd. is seeking a Managed Print Services (MPS)–focused IT Support Specialist to join our team. This position is ideal for a technically skilled and service-oriented professional who can deliver exceptional customer support, optimize print environments, and ensure the smooth operation of multifunction printers, copiers, and related IT systems. You will play a key role in implementing and supporting MPS solutions for clients, helping them reduce costs, improve workflow, and maintain reliable print infrastructure.

Key Responsibilities

Technical Support & MPS Implementation

1. Install, configure, and maintain a wide range of office equipment, including Xerox and HP printers, photocopiers, and multifunction devices.
2. Provide on-site and remote support for Managed Print Services environments, including device monitoring, print management software, and user access controls.
3. Troubleshoot hardware, software, and network connectivity issues to ensure optimal uptime and efficiency.

Customer Service & Account Management

1. Serve as the primary technical contact for assigned MPS client accounts, ensuring timely responses to service calls and proactive follow-ups.
2. Build strong relationships with customers through regular preventive maintenance and performance reviews.
3. Educate clients on best practices for print management, device usage, and cost optimization.

Monitoring & Reporting

1. Use service management tools such as 4me, 3Manager, or equivalent to:
2. Monitor device performance, supplies, and service tickets.
3. Track key metrics like page volumes, consumable usage, and uptime.
4. •Prepare and submit accurate daily activity, service visit, and performance reports to supervisors.

Product & Market Knowledge

1. Maintain up-to-date expertise on Docutech products, MPS solutions, and internal service procedures.

Continuous Improvement

1. Identify opportunities to enhance client print environments, reduce costs, and improve efficiency.
2. Support team initiatives to improve overall service delivery and operational processes.
3. Perform additional duties assigned by management.

Requirements

Education & Experience

1. Bachelor's degree in Information Technology, Electrical/Electronic Engineering, Computer Science, or a related field.
2. At least 2 years of experience in IT support or technical servicing, with direct exposure to Managed Print Services or enterprise print solutions highly desirable.
3. Proven hands-on experience with the installation and servicing of printers, copiers, and multifunction devices.
4. Strong troubleshooting and problem-solving skills for hardware, software, and networkrelated issues.
5. Ability to install and configure print management software and integrate devices into client networks securely.
6. Excellent customer service orientation and professional communication skills.
7. Strong organizational skills with the ability to work independently and under pressure.

Other Requirements

1. Willingness to travel within Accra for customer visits.
2. Commitment to continuous learning and staying current on MPS technologies.

How to Apply

Send your CV and cover letter to recruitment@docutechgh.com with the subject line:

“IT Support Specialist – Managed Print Service

Location: Ghana 

Level: 3

Role Overview

This position is responsible for designing computer network systems for the organisation and ensuring the smooth and efficient operation of the Csquared Group's IT infrastructure. This person also creates updates and/ or add-ons to the original system to streamline business initiatives.

Key Responsibilities:

Server Administration:

1. Install, configure, and maintain physical and virtual servers (including application servers, VPNs, routers, and database servers)
2. Perform routine server maintenance tasks (e.g., patching, backups, updates)
3. Implement and sustain server security best practices
4. Monitor server performance and troubleshoot any issues
5. Migrate servers to virtual environments (e.g., VMware, VirtualBox)

Network Administration:

1. Manage and maintain network infrastructure (LAN/WAN)
2. Configure and troubleshoot network devices (e.g., routers, switches, firewalls)
3. Implement network monitoring solutions and troubleshoot network issues
4. Ensure network security and compliance with best practices

System Security:

1. Implement and maintain system security policies and procedures
2. Manage user accounts and access controls
3. Perform regular security audits and vulnerability assessments
4. Respond to security incidents and take appropriate action

User Support:

1. Provide technical support to end-users via phone, email, and in person
2. Troubleshoot and resolve user issues related to hardware, software, and network connectivity
3. Document procedures and solutions for future reference

Project Implementation:

1. Participate in IT project planning and implementation
2. Assist with the deployment of new technologies and systems
3. Document project activities and outcomes

Other Responsibilities:

Stay up-to-date with the latest IT trends and technologies

Perform other duties as assigned

Key Qualifications:

1. BS degree in Computer Science, Computer Engineering.
2. 3+ years experience in monitoring, maintaining, and troubleshooting computer networks
3. Experience with Juniper and Cisco networking equipment and technologies
4. Knowledge of network security practices and principles
5. Relevant certifications such as CompTIA Network+ or Cisco CCNA
6. Strong understanding of network infrastructure and network hardware.
7. Fundamental understanding of IP networking fundamentals including the OSI model
8. Fundamental understanding of deployment and Maintenance of Power Systems
9. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and controllers.

Other Preferred Qualifications

1. Experience with virtualization technologies (VMware, VirtualBox)
2. Experience with cloud platforms (AWS, Azure, GCP)
3. Experience with scripting languages (Python, PowerShell,JS)
4. Experience with database administration (MySQL)
5. Experience with IT monitoring tools (Cacti, Zabbix, Nagios)
6. Demonstrated ability to work in a team environment.

How to apply

Submit a CV to hr@csquared.com

NB: Applications are reviewed on a rolling basis.

Wistech Solutions is seeking a skilled and proactive IT Officer to join our team in Spintex, Accra.

We are looking for a candidate with experience in:

1. WordPress Website Design & Development
2. Graphic Design (Branding & Social Media)
3. IT Technical Support
4. Website Maintenance
5. Social Media Management
6. Laravel (Added Advantage)
7. AI Enthusiast (Strong Interest in AI Tools & Automation)

Qualifications:

1. Degree or Diploma in Computer Science, IT, or related field.
2. Applicant must reside in Spintex or nearby areas.

Location: Spintex

Deadline: Friday 20th February

Submit CV & Portfolio to: jobs@wistechsolutions.com

Only shortlisted applicants will be contacted.

Join a growing IT agency delivering innovative digital solutions locally and internationally.

Job Title: IT Specialist

Job Location: East Legon

Key Responsibilities

Continuous Security Enhancements

Policy Configuration changes to ensure organisation stays

secure against cyber attacks

• Email management
• Create new user accounts in Entra ID, assign licenses, add to appropriate security groups, and configure initial
• Disable or delete user accounts for departed employees, ensuring all associated access is revoked.
• Review and potentially adjust Conditional Access policies based on security needs or user feedback to balance security and usability.

Continuous Improvements and Innovation

• Policy configuration changes to support improvements and innovation for the organisation

Security Updates monitoring and fixes

• Monitory antivirus updates and resolving issues related
• Monitoring windows security updates and applying fixes when required
• Monitoring and fixing issues related to device compliance

Intranet and Document library Management

• Managing the content management of the organisation's intranet
• Supporting the common drive and other document repository ensure appropriate controls are maintained
• Contribute to and update the internal knowledge base with solutions to common issues, new procedures, and best practices.

Upgrades

• Performing windows and drivers upgrades of devices to ensure the organisations stays current are protected from vulnerabilities resulting from legacy versions OS packages and drivers.

Digital Media

• Creating advertorials, Graphic design and Contents
• Social media management

Key Skills/Experience

• Microsoft 365 Platform (Entra ID, Intune, SharePoint, Defender for Endpoint, Exchange Online, Teams, Purview, etc)
• Microsoft Azure
• Windows 10/11
  Microsoft Licensing management
• Print Management
• Microsoft Office suite
• Familiarity with cloud computing services
• Analytical thinking and attention to detail
  Strong organizational and time management skills
• Ability to work independently and as part of a team
• Creating advertorials, Graphic design and Contents

Qualifications:

• Bachelor's degree in information technology, Computer Science, or a related field.
• Minimum of 4-6 years of experience in IT support or systems administration.
• Familiarity with networking concepts (TCP/IP, DNS, DHCP, VPN).
• Experience with cloud platforms (e.g., Microsoft 365, Google Workspace) is a plus.
• Excellent problem-solving and communication skills
• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified) are an advantage.

Interested candidates should send their CV and a cover letter to: careers@aienergygroup.com

Position Title: IT Officer

Company Name: 3M&C Ghana Ltd.

Location: East Legon

Employment type: Full Time

Job Summary

We are looking for a dedicated and skilled Information Technology (IT) Officer with 1–2 years of experience to support our clinic’s healthcare operations. The IT Officer will be responsible for maintaining computer systems, clinical software, web development, graphic design and network infrastructure to ensure efficient and secure delivery of healthcare services.

Key Responsibilities

1. Install, configure, and maintain hardware, software, networks, printers, and scanners across all clinic departments.
2. Provide timely technical support to staff.
3. Design, develop and maintain the company website
4. Support digital marketing campaigns with creative designs.
5. Manage and support electronic medical record (EMR) systems, ensuring data accuracy, security, and accessibility.
6. Implement and maintain data backup and recovery solutions to safeguard patient records and clinic information.
7. Monitor network performance and troubleshoot connectivity issues to minimise downtime.
8. Ensure compliance with data protection, confidentiality, and healthcare IT standards.
9. Collaborate with vendors and service providers to procure IT equipment, manage software updates, and receive technical support.
10. Provide staff with basic IT training on using healthcare software, email systems, and cybersecurity best practices.
11. Maintain updated inventory and documentation of all IT assets and systems.

Qualifications & Requirements

1. Bachelor’s degree in Information Technology, Computer Science, or a related field.
2. 1–2 years of proven experience in IT support, web development, and graphic design
3. Knowledge of healthcare software/EMR systems is an advantage.
4. Strong understanding of computer hardware, operating systems (Windows/Linux), and networking.
5. Excellent troubleshooting, communication, and interpersonal skills.
6. Ability to multitask and support a fast-paced healthcare environment.

To Apply:

Interested persons should send their CVs to hr@3mcsystems.com

Are you passionate about technology and eager to build hands-on experience in the field?

Procus Ghana Ltd is looking for an IT Officer to join our dynamic team!

Requirements:

A degree in Computer Science, Computer Engineering, Information Technology, or a related field from a reputable institution.

Minimum 2yrs experience in a similar role or IT-related role is required 

How to Apply:

Send your CV to careers@procusghana.com by the close of business, 14th January 2026.

Only shortlisted applicants will be contacted.

Grow with us and be part of a team that values innovation, learning, and excellence. 

Reports To: Finance and Operations Director

Location: Accra, Ghana

Employment Type: Full Time, Local Hire

Position Summary

The Local IT Officer oversees and provides comprehensive IT support for one or more projects within Ghana. This role ensures that local infrastructure, desktop, business systems, and digital health support are delivered in alignment with organizational and donor compliance standards, empowering program staff to achieve impact goals. The Local IT Officer may support projects at different stages (start-up, implementation, close-out) concurrently.

1. Key Responsibilities
2. Oversee procurement and setup of IT systems (ISP, computers, network devices, telephony, licensing, and vendor selection) for all assigned projects, in alignment with organizational standards.
3. Select and set up office space, including security systems, as needed for each project.
4. Oversee installation, configuration, and maintenance of network infrastructure for local offices.
5. Manage and support Microsoft SharePoint & Teams sites for document management, collaboration, and information sharing.
6. Implement and monitor IT security controls, enforce data protection and records retention policies, and ensure compliance with donor and Ghanaian legal requirements.
7. Set up and configure computer devices for staff across projects, in alignment with organizational standards.
8. Serve as a Digital Workplace Champion, delivering digital skills training and capacity building for staff, supporting onboarding and ongoing professional development.
9. Oversee IT vendor management (implementations, reporting, service delivery confirmation, and renewals).
10. Collaborate with business stakeholders to ensure high-quality IT services, products, and support are provided to meet business needs and enable operational excellence and program impact.
11. Provide business application support and develop digital solutions to support program delivery, as needed.
12. Manage systems and networks (device management, systems administration, monitoring) for all supported projects.
13. Handle account management and access controls for local operations.
14. Lead and manage general services, incident, problem, configuration, change, and release management processes in alignment with IT operational procedures.
15. Maintain minimum standards for ticketing system customer satisfaction ratings.
16. Lead and manage IT projects, ensuring completion on time and within budget.
17. Develop and maintain project documentation.
18. Support program and project closeouts as defined by standard operating procedures.
19. Prepare monthly reports for regional IT meetings.
20. Attend and participate in global IT workforce quarterly meetings.
21. Establish and maintain local network documentation, IT asset inventory, and business continuity/disaster recovery (BC/DR) plans.
22. Perform other duties as assigned by leadership.

Minimum Required Skills, Education and Experience

1. Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience).
2. Minimum 4 years’ experience in hands-on IT management or a similar role.
3. Minimum 5 years’ experience in IT support, preferably in international development or humanitarian settings.
4. Experience with IT vendor management and procurement.
5. Experience supporting multiple projects or teams simultaneously.
6. Experience supporting Microsoft Office 365 business applications (e.g., SharePoint, Teams, OneDrive, Outlook, Forms, Copilot)
7. Experience providing delegated support for business applications (e.g., Dimagi CommCare, DHIS2, etc.).
8. Experience supporting the adoption and ongoing use of digital health technologies.
9. Strong knowledge of network infrastructure, systems administration, and digital workplace tools.
10. Excellent problem-solving, communication, and training skills.
11. Ability to work independently and as part of a multicultural team.
12. Proven ability to provide high quality, proactive customer service support.
13. Capacity building and digital skills training experience.
14. Fluency in English and [local language].

Preferred Qualifications

Certifications such as CompTIA A+, Network+, Security+, Cisco CCNA, or Microsoft Certified Solutions Expert (MCSE).

SUBMIT APPLICATION HERE

Blue is a banking institution licensed and regulated by the Bank of Ghana, and with over fourteen years of experience in underwriting Consumer Credit and Fixed Deposits across Ghana, we continue to expand and strengthen our team.

We are inviting talented, driven and committed individuals to join us and contribute to our growth story.

Trust in Blue.

1. JOB REFERENCE: BFSGL/ISA/25

Position: Information Systems Auditor

Purpose
To conduct internal audits of IT and business systems, identify potential vulnerabilities, and provide recommendations to strengthen security, compliance and operational efficiency.

Key Responsibilities

• Assess and audit all IT-related resources to ensure optimal business efficiency and regulatory compliance.
• Review infrastructure, enterprise systems, networks, security systems and databases and provide recommendations for enhancement.
• Review procurement of IT products or services.
• Review and advise on technology policies and procedures.
• Evaluate and support special corporate projects involving implementation of technology.
• Verify that systems meet relevant regulatory requirements and industry standards.
• Conduct general and application control reviews of computer systems.
• Review internal standards, procedures, system security, backup, disaster recovery, and system maintenance.
• Review internal control procedures for systems and security.
• Prepare and maintain audit working papers to support findings and conclusions.
• Provide advisory support to management on systems and operational matters.
• Follow-up on audit findings to ensure corrective actions are implemented.
• Coordinate and interact with external auditors as appropriate.
• Maintain updated knowledge in relation to emerging and relevant technologies.
• Conduct operational, compliance, financial and investigative audits as assigned.

Reporting Line
Reports To: Internal Audit Manager

Qualification & Experience

• Degree in Accounting, Business Management, Computer Science, Information Systems.
• A relevant certification such as CISA / CISM / CISSP / CIA / ACCA / ICA.
• At least 5 years relevant experience in Information Systems Auditing.

Competencies

• Knowledge and appreciation of current technology trends
• Strong auditing concepts and principles
• Ability to gather, analyze, compile information and prepare reports
• Understanding of backup, system logs, disaster recovery and maintenance procedures
• Ability to review and analyze software requirements and general computing audit systems
• Knowledge of accounting principles

Division/Department: Technology

Reports to: Senior Data Engineer

Location: Head Office, Accra

Full-time

Purpose Statement

The role holder assists the Senior Data Engineer in the development and implementation of strategies to ensure an organization's data is accurate, secure, and usable for business decisions.

Key responsibilities the assistance in designing data architecture, optimizing databases, ensuring data quality and security, 

and collaborating with other teams to support business objectives.

Educational Requirements: 

Minimum of a bachelor’s degree in Computer Science, Computer Engineering, Software Engineering etc.

Technical/Legal Certification:

Relevant professional qualifications are desirable.

Experience : 3+ years

Preferred Competencies 

Technical Proficiency

1. Strong understanding of Data Management Concept and Best Practices
2. Proficiency in databases (SQL, NoSQL), data modeling, ETL processes, and programming languages like Python or R for data manipulation.
3. Ability to interpret complex data and provide actionable insights.
4. Managing multiple data projects and ensuring smooth data processes.
5. Strong knowledge of various database systems (e.g., relational databases like MSSQL, PostgreSQL, Oracle, and non relational databases like MongoDB).
6. Understanding data security principles and best practices to protect sensitive information.
7. Understanding how different systems interact and the ability to manage integrations.
8. Strong knowledge with business intelligence technologies such as Tableau, Power BI. Looker, or βShiny
9. Conceptual knowledge of data and analytics, such as dimensional modeling. ETL, reporting tools, data governance, security, data warehousing, and structured and unstructured data.
10. Knowledge on machine learning, data science, artificial intelligence, statistics and applied mathematics will be considered an additional asset.

Non-Technical Proficiency

1. Ability to communicate effectively with technical and non-technical stakeholders.
2. Experience with business analysis techniques, such as requirements definition and management.
3. Experience working in a collaborative product team, under agile methodologies and CI/CD

IPMC is looking for persons with proficiency in the following:

1. CCTV installations ( both Analogue and IP)

2. Biometric Systems installation ( Time attendance, door access, etc)

3. Basic knowledge in IP network. Advanced is a plus but not required

4. Knowledge in installation of turnstile gates is a plus

Qualifications

1. Minimum of 1 year experience required

2. HND or degree in related field

3. Must easily adapt to new systems

If this is you, kindly send your CVs to hrsupport@ipmcghana.com with the subject- IT TECHNICAL SUPPORT.

This is an on-premise role based at our head office: C/146/3 Esseefo Road, Asylum Down, Accra, Ghana.

The role is a full-time position with a 6-month renewable contract.

What You’ll Do

1. Develop, implement, and maintain the company’s information security policies, procedures, and standards.
2. Monitor IT systems, networks, and applications for security vulnerabilities, threats, and incidents.
3. Manage user access control and enforce security protocols across systems.
4. Conduct regular risk assessments, vulnerability scans, and penetration testing in collaboration with internal teams and external vendors.Ensure compliance with Bank of Ghana cybersecurity directives, Data Protection Act 2012 (Act 843), ISO 27001, and PCI-DSS requirements.Lead security awareness training for employees to promote a strong security culture.
5. Support incident response, investigations, and reporting to regulators where required.
6. Collaborate with engineering and operations teams to integrate security into new products and processes.
7. Maintain up-to-date documentation for audits, regulatory reviews, and certifications.

What We’re Looking For

1. Completed tertiary/university education in Information Security, Computer Science, IT, or related field.
2. Completed National Service.
3. At least 2–3 years of experience in information security, IT audit, or cybersecurity.
4. Knowledge of firewalls, endpoint protection, intrusion detection systems (IDS/IPS), encryption, and secure coding practices.
5. Familiarity with Bank of Ghana cybersecurity guidelines, ISO 27001, PCI-DSS, and data protection regulations.
6. Professional certifications (such as CISM, CISA, CISSP, CEH, ISO 27001 Lead Implementer) are an advantage.
7. Experience in the Fintech or Banking industry is an advantage.

Key Traits That Will Help You Succeed

1. Security-first mindset — always vigilant about protecting systems and data.
2. Analytical & detail-oriented — strong ability to assess risks and spot vulnerabilities.
3. Problem-solver — able to respond quickly and effectively to incidents.
4. Strong communicator — able to explain technical issues to non-technical staff.
5. Integrity & confidentiality — trusted to handle sensitive company and client information.

Why Join Kudi?

At Kudi Systems Ltd, you’ll be part of a dynamic startup fintech that is shaping the future of Ghana’s digital payments ecosystem. As Information Security Officer, you’ll play a critical role in safeguarding our platform, ensuring regulatory compliance, and building trust with our customers and partners. This is a chance to grow your career while making a real impact in Ghana’s fintech space.

How to Apply

Send your CV and cover letter to info@kudisystems.com

IT Officer (Kumasi Office)

Join one of Ghana's leading construction companies, with a strong track record in major infrastructure projects, and be part of a growing team where innovation and technology play a key role.

About the Role:

JOSHOB Construction Company Limited is hiring an IT Officer to ensure the smooth running, maintenance, and support of all IT systems across our Kumasi operations (office, workshop, warehouse, laboratory).

Key Responsibilities:

• Manage and maintain network & communication infrastructure (LAN/Wi-Fi, intercoms, server connectivity, backups).
• Provide daily IT support for ~30 users (PCs, printers, software, security tools).
• Handle IT hardware/software installation, configuration, updates & licenses.
• Support systems: biometric attendance, GPS tracking, CCTV, fuel management, fleet software (technical functionality only).
• Coordinate with ISPs & vendors (MTN, Vodafone, Telecel, etc.), ensuring quality services and best value.
• Act as the main technical contact for all IT-related vendors and contracts.

Requirements:

• Minimum of 3 years' working experience in IT systems and support.
• Strong technical knowledge in networking, hardware/software maintenance, and digital security.
• Good troubleshooting, coordination, and vendor management skills.

Location: Kumasi - Ghana

How To Apply

Send your CV and cover letter to :

amin.kb@joshobconstructiongh.com

Deadline: 30th September 2025