JOB OPENING

Posting Title: OPERATIONS MANAGER

Department/Office: AbtonCrafters – Travel Operations Directorate

Duty Station: Hybrid – Remote and On-site (AbtonCrafters HQ – 8th Fl, One Airport Square, Airport City, Accra, GH)

Contract Type: Full-Time, 9-Month Probation Leading to Fixed-Term

Organizational Setting and Reporting

The Operations Manager is located within the Travel Operations Directorate and reports directly to the CEO. The role oversees planning, coordination, and flawless execution of all group trips, corporate delegations, and operational activities.

Company Description

AbtonCrafters is a leading African travel solutions company delivering corporate, government, and leisure travel experiences across multiple destinations. We are expanding rapidly and building a high-performance team driven by excellence, accountability, results, and innovation.

Role Description

The Operations Manager is responsible for end-to-end operational delivery. This includes vendor coordination, ground logistics, airport operations, risk management, and customer experience. The individual will ensure that all trips are executed efficiently, safely, within budget, and to the highest service standards.

Key Responsibilities

• Plan and coordinate all group and corporate trips from briefing to return.

• Liaise with airlines, hotels, transport providers, and tour operators.

• Oversee pre-departure briefings, travel documentation, and checklists.

• Supervise airport operations (departures and arrivals) for groups.

• Implement risk management and contingency plans.

• Monitor service quality and quickly resolve issues or complaints.

• Prepare post-trip reports and recommendations.

• Work closely with Sales, Reservations, Visa, and Marketing to ensure alignment.

Competencies

• Strong organisational and project management skills.

• Ability to manage pressure and multi-destination operations.

• Excellent problem-solving and decision-making ability.

• Strong communication and people management skills.

• High sense of responsibility, reliability, and attention to detail.

Education & Experience

• Bachelor’s degree (Tourism, Business Management, Operations, or related field).

• 4+ years’ experience in travel operations, events, project management, or logistics.

• Experience handling group or corporate travel is a strong advantage.

Performance Targets

• Zero major operational failures per trip.

• Maintain operational cost of minimum 5% savings

• At least 10% cost savings through vendor negotiations annually.

• Average customer satisfaction score of 4.5/5 or higher.

• Timely delivery of all trips scheduled for the month.

• Contribute to overall revenue by ensuring 100% successful execution of all trips booked monthly.

Salary

• GHS 4,000/month (Possible increase after probation period based on performance)

• Performance-based bonuses tied to successful task and trip executions.

How to Apply

Send CV + Cover Letter to:

careers@abtoncrafters.com

Subject: Operations Manager Application

Location: Tema

Reports To: Warehouse Manager

Department: Warehouse Operations

Job Summary:

The Operations Officer oversees the daily execution of warehouse and haulage operations, ensuring efficient vehicle dispatch, cargo handling, stock management, and compliance with operational safety and client service standards.

Key Responsibilities:

1. Plan and supervise daily truck loading and unloading activities.
2. Schedule and assign drivers and assistants for dispatches.
3. Oversee warehouse inventory movement, storage, and stock arrangement.
4. Support vendor engagement for routine repairs, equipment rentals, and supplies.
5. Ensure client service levels are met, and issues are escalated promptly.
6. Prepare daily dispatch reports and truck utilization summaries.

Requirements:

1. Bachelor's degree or HND in Logistics, Supply Chain Management, or Transport Operations
2. Minimum 3-5 years' experience in logistics or warehouse operations, preferably in a haulage or freight environment
3. Proficiency in MS Office Suite (Excel, Word, Outlook)
4. Active listener, customer-focused mindset and a results-driven attitude

How To Apply 

To apply, send your CV to jobs@tgholdingsgh.com

with the job role as the subject of the email.

Deadline To Apply: 15th February 2026

Reports To: COO

Location: Labone -Accra

Employment type: Full-Time

Job Summary:

We are seeking an experienced Operations Manager to take charge of our daily procedures, inspire productivity and improve efficiency across the business.

Key Responsibilities:

1. Oversee daily operations, ensuring smooth workflow and maximum productivity.
2. Develop and implement operational strategies, policies, and procedures.
3. Manage budgets, monitor expenses, and drive cost-effective solutions.
4. Manage vendor relationships, and facility management.
5. Optimise efficiency of existing protocols in a cost-effective way
6. Work closely with the leadership team to align with business direction and objectives
7. Ensure business compliance

Requirements:

1. Bachelor's Degree in Business Administration, Operations Management, or a related field
2. 5 years' relevant experience in operations, real estate, or property management
3. Strong organizational, coordination, and problem-solving skills
4. Excellent communication skills
5. Proficiency in Microsoft Office

Kindly submit your CV to

hr@goldencoastdevelopers.com

Application Deadline: February 9th 2026

WeGoo is expanding its nationwide delivery operations and is seeking a Nationwide Operations Associate to oversee regional logistics execution, partner coordination, and shipment flow across Ghana.

Role Overview

This role is critical to ensuring efficient processing, timely dispatch, partner performance management, and accurate reconciliation for all deliveries outside Accra.

Key Responsibilities

1. Processing & Packaging

2. Nationwide Shipping & Returns

3. Regional Partner Management

4. Account Closings & Reconciliation

5. Partner Recruitment & Training

Required Skills & Qualifications

1. Strong organizational and coordination skills
2. Experience in logistics, dispatch, supply chain, or operations (preferred)
3. Ability to manage multiple partners across different regions
4. Strong communication and reporting skills
5. Comfortable working with data, reports, and reconciliation
6. High attention to detail and accountability

What We Offer

1. Opportunity to play a key role in nationwide logistics operations
2. Growth potential as WeGoo scales across Ghana and Africa
3. Hands-on exposure to partner management and operational leadership
4. Competitive compensation based on experience

How to Apply

Interested candidates should send their CV to:

📩 Send your CV to: amanda.koranteng@wegoo.delivery

📩 CC: talent@wegoo.delivery

The Operations Manager is responsible for leading and coordinating all post-procurement operations across Duapa Agri's trading, processing, logistics, and quality functions. This role owns the full operational lifecycle from receipt of purchased raw materials through processing, storage, logistics, quality assurance, and final dispatch to off-takers, export channels, or finished-goods markets.

The role exists to ensure disciplined execution, strong internal controls, quality consistency, and efficient coordination across production, logistics, inventory, and quality functions, while working closely with Procurement, Finance, and Commercial teams.

The Operations Manager is the single point of accountability for operational performance.

Scope of Role

Role begins: After procurement is completed and goods are received at warehouse/factory (GRN and initial QC sampling).

Role ends: At dispatch for export, delivery to off-takers, or release of finished products to market.

Key Responsibilities

1. Production & Processing Operations

1. Plan, supervise, and coordinate production and processing activities across all sites, including:
2. Partner/toll processing facilities
3. Duapa-managed processing plants
4. Finished-goods and food production sites
5. Ensure adherence to approved SOPs, production schedules, and shift discipline.
6. Monitor production outputs, yields, downtime, rejects, and corrective actions.
7. Supervise site-level Production/Processing Supervisors and ensure consistent reporting.
8. Coordinate basic maintenance planning and operational readiness across sites.

2. Logistics, Warehousing & Inventory Management

1. Oversee all logistics operations, including inbound transfers, inter-site movements, exports, and deliveries to off-takers.
2. Supervise warehousing operations to ensure:
3. Accurate stock records
4. Secure storage
5. Proper documentation
6. Loss and shrinkage prevention
7. Approve and monitor all stock movements, dispatch plans, and physical custody of goods.
8. Ensure inventory controls are enforced and aligned with internal control requirements.

Available Slots: 1

Reports to: Logistics & Operations Manager (Mentored by Warehouse Manager)

The Role: This is a hands-on role for someone who wants to understand the engine room of international logistics. You will be on the ground, learning how cargo moves from global ports to our Accra warehouse.

Key Responsibilities:

1. Warehouse Operations: Assist in the sorting, tagging, and organizing of goods during peak clearing times.
2. Data Management: Support the USA and China shipping desks with accurate data entry into our logistics system.
3. Field Logistics: Execute operational errands efficiently, including visits to the Airport Cargo Center.
4. Agile Support: Be ready to step in and assist General Services or other departments whenever requested.

Who You Are:

1. You are physically active and comfortable working in a warehouse environment.
2. You are organised, detail-oriented, and ready to learn.
3. You have a background (Degree/HND) in Supply Chain, Operations, or Logistics.

Location: Accra, Ghana.

Job Summary

The Operations Officer is responsible for supporting the day-to-day operational activities of the retail business to ensure efficiency, compliance, and smooth store operations.

Key Responsibilities

Operational Support

1. Coordinate daily operational activities across stores to ensure smooth business flow
2. Monitor store compliance with operational policies, procedures, and standards
3. Support implementation of operational processes and improvements

Inventory & Stock Control

1. Monitor stock levels, discrepancies, damages, expiries and support stock replenishment processes
2. Coordinate stock transfers between stores and warehouses
3. Assist with periodic stock counts and reconciliations

Reporting & Documentation

1. Prepare and submit daily, weekly, and monthly operational reports
2. Maintain accurate records on inventory, sales support, and store operations

Store & Team Coordination

1. Liaise with store managers to resolve operational challenges
2. Assist in scheduling operational activities and logistics

Vendor & Logistics Coordination|

1. Coordinate with suppliers and logistics partners for timely deliveries
2. Track deliveries and follow up on delays or discrepancies
3. Support returns, exchanges, and supplier-related documentation

Compliance & Process Improvement

1. Ensure adherence to health, safety, and company operational standards
2. Identify process gaps and recommend efficiency improvements
3. Support audits and internal controls as required

The job description for an Operations Manager at an amusement park typically includes the following responsibilities and qualifications:

RESPONSIBILITIES:

Overseeing daily operations to ensure efficient and smooth functioning of the amusement park.

1. Managing and coordinating staffing needs, including hiring, training, scheduling, and supervision of staff members.
2. Implementing and enforcing safety protocols and procedures to ensure the well-being of guests and employees.
3. Monitoring and maintaining equipment, rides, and facilities to ensure they are in optimal working condition.
4. Managing budgets and expenses, optimizing resources to achieve financial targets.
5. Developing and implementing strategies to enhance guest experience and satisfaction.
6. Collaborating with other department managers to coordinate activities and achieve overall park objectives.
7. Handling guest inquiries, complaints, and feedback in a professional and timely manner.
8. Analyzing operational data and performance metrics to identify areas for improvement and implement solutions.
9. Ensuring compliance with relevant regulations and standards governing amusement park operations.

QUALIFICATIONS:

1. At least a BSc. in Business Administration, Hospitality Management, or a related field (preferred).
2. Proven experience in a supervisory or managerial role, preferably in the hospitality or entertainment industry.
3. Strong leadership and communication skills, with the ability to motivate and manage a diverse team.
4. Excellent organizational and problem-solving abilities, with a keen attention to detail.
5. Knowledge of safety regulations and best practices in amusement park of hospitality operations.
6. Proficiency in budget management and financial analysis.
7. Ability to work flexible hours, including weekends, and holidays, as required by the operational needs of the park.
8. Customer-focused mindset with a dedication to providing exceptional service.
9. Familiarity with amusement park attractions, rides, and facilities is a plus.

HOW TO APPLY

Interested Applicant to email CVs to careers.shornaaisland@gmail.com

Deadline: 30th January 2026

Ideal Air Services Ghana Limited is looking for a detail-oriented individual to join our team as an Operations Reporting Officer.

Role Summary

The role involves collecting operational data from project sites and preparing clear, accurate reports for internal use and clients. Training will be provided.

Key Responsibilities

1. Collect and compile data from project and service sites
2. Liaise with site supervisors, technicians, and operational team to obtain accurate information
3. Prepare daily, weekly, and monthly internal operational reports
4. Develop clear, well-structured, and client-friendly reports
5. Track project progress and report on milestones, delays, and completion status
6. Maintain organized documentation and reporting records
7. Ensure consistency, accuracy, and timeliness of all reports

Requirements

1. Degree or HND in any relevant field
2. Strong writing and documentation skills
3. Good knowledge of Microsoft Word, Excel & PowerPoint 
4. Willingness to learn and attention to details
5. Experience working in a technical or project-based environment is an added advantage.

How to Apply

Send CVs and Cover Letter to hr@idealairservicesgh.com

Subject: Operations Reporting Officer Application

NB: Only shortlisted candidates will be contacted.

Kindly share within your network.

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AGE N CEE TRAVELS is redefining the travel and tour industry in Ghana. We combine technology, strong partnerships, and customer-focused service to deliver exceptional travel experiences.

We’re looking for an experienced Business Operations Manager to lead our operations, oversee daily service delivery, manage finances and marketing, and drive the successful launch and growth of our platform.

Role Description

This is a full-time on-site role for a Business Operations Manager. The Business Operations Manager will oversee the company's daily operations, ensuring optimal efficiency and productivity, managing various projects, and handling financial tasks. The role includes implementing operational policies, analyzing business metrics, and providing strategic recommendations to improve overall business performance.

Key Responsibilities

1. Lead and coordinate cross-functional teams while overseeing day-to-day operations to ensure seamless service delivery.
2. Recruit, train, and mentor operations and customer service staff, fostering a positive, high-performance culture and motivating teams to reach targets.
3. Prepare and manage budgets, monitor expenses and revenues, and refine operational strategies to meet financial goals.
4. Build and nurture strong client relationships to boost loyalty and repeat business.
5. Design and execute marketing strategies to attract new clients and retain existing ones, including partnerships with transport operators and local businesses.
6. Manage the agency’s brand presence across social media, digital, and offline channels.
7. Set and track short- and long-term growth goals, monitor KPIs, and adjust strategies to uncover new business opportunities, partnerships, and service innovations.
8. Ensure full compliance with travel and data-protection regulations, manage contracts and negotiations with partners, and proactively monitor and mitigate operational risks.

Qualifications

Bachelor’s degree in Business, Operations, or related field.

5+ years in operations, business management, or hospitality.

Proven track record launching or scaling a service/product in Ghana or similar markets.

Strong financial acumen with experience in budgeting, reporting, and sales analysis.

Excellent leadership, stakeholder management, and communication skills.

Understanding of Ghana’s travel/transport ecosystem, consumer behaviour, and regulatory environment.

How to Apply

Send your CV and cover letter to benedicta@agenceetravels.com.

Application deadline: 31/10/2025

Reporting To: Chief Executive Officer

Location: Remote/Hybrid

Commitment: Full time 

Salary: GHS 6,500 – 10,000 monthly, subject to revision, benefits, and equity compensation if converted to full-time.

Ladder is an innovative tech startup that leverages AI to automate and simplify financial management. Our platform helps users manage their savings, investments, and expenses with support from their personalized AI financial assistant, LADY.

LADY is a multi-modal agent system specialized to analyze user’s financial data and provide them with step by step guidance to efficiently manage their money and achieve their financial goals. If you’re passionate, forward-thinking, biased for execution and impact, we’d love to have you.**

About this role

The Operations Lead is responsible for overseeing and executing the day-to-day company and people operations function of our Ghanaian entity. You will report directly to and work closely with the senior management team. 

At Ladder, we believe in cross-functional rockstars that are adaptive and always up for a challenge. Your tasks will vary across a broad range, and will require you to be flexible, proactive, strategic, and efficient. You will be expected to:

1. - Partner closely with senior management to drive the strategic planning, execution and oversight of key business projects and initiatives
2. - Develop, codify, implement and update internal policies, process flows and standard operating procedures in alignment with relevant regulations and executive leadership, streamlining and documenting business operations for efficiency and scalability
3. - Manage relationships with partners and liaise with external service providers such as legal counsel, tax advisors, B2B SaaS providers
4. - Manage an active company calendar, coordinate internal and external meetings, prepare agendas, take notes, and track follow-up action items
5. - Manage the operational cadence of the business including, but not limited to facilitating weekly, monthly, and quarterly leadership meeting agendas and content, developing and aligning teams into our internal OKR tracking system; ensuring alignment of departmental goals with the company's strategic objectives
6. - Manage people ops including: recruiting, payroll, contract management, benefits administration, performance and feedback management, employee databases, team building, workflow and productivity optimization
7. - Monitor and report on key business metrics, and day to day patterns, identifying areas of opportunity and concern
8. - Maintain data dashboards, graphs and visualizations, contextualizing within company objectives and key results, key performance indicators, and all other relevant metrics
9. - Act as a liaison between the CEO's office and internal departments, ensuring clarity and cohesiveness
10. - Maintain current knowledge of relevant regulatory and compliance requirements to internal policies and process flows
11. - Liaise with regulatory and compliance representatives, gathering documentation, filing applications, tracking and meeting deadlines and representing the company as required
12. - Develop, codify, implement and update internal policies, process flows and standard operating procedures in alignment with executive leadership
13. - Develop, implement and oversee business development and partner success strategies in collaboration with executive leadership
14. - Oversee internal ledger operations
15. - Run and oversee day to day operations to ensure all aspects of business operations are executed smoothly and efficiently.
16. - Administrate office facilities and logistics for day to day, events, programming, activations and ad hoc tasks as required
17. - Facilitate communication between departments, ensuring alignment and fostering a collaborative work environment

About You

1. - Detail and action-oriented individual with an owners’ mindset
2. - Comfortable working as an individual contributor in a fast-paced, dynamic, high-energy environment
3. - Leadership ability to work across multiple operational and administrative departments to accomplish the objectives of the organization
4. - A high level of professional and personal integrity
5. - Organizational skills both to function independently and to work closely with other professionals using a team approach
6. - Judgment skills to make appropriate decisions
7. - A high degree of confidentiality in dealing with sensitive matters
8. - Ability to handle multiple demands and to respond rapidly to changing priorities.
9. - Demonstrated problem-solving, research, analytical, presentation, facilitation, organizational, consultation, negotiation, influence, and training skills
10. - Effective verbal and written communication skills
11. - Effective mathematical and computer skills
12. - You are flexible, always seek to learn and grow, and aren't afraid to pivot
13. - Take a collaborative approach to leadership and you love working with others

Nice to haves

1. - 3+ years working in operations or operational leadership or a related role, preferably at a high-growth tech startup
2. - Background in accounting, financial operations, or business management, or demonstrated comfort with quantitative tasks
3. - Passionate with a desire to join and build a world-class organization
4. - Demonstrably highly organized and self-motivated
5. - An excellent influencer (verbally and written), capable of inspiring colleagues and clients
6. - Open to constructive criticism from your team to benefit project development
7. - Always eager to learn and share knowledge
8. - Comfortable with pressure and deadlines and can work in a fast-paced environment

Working at Ladder

This role is expected to put in a total of 40 hours of quality work weekly. We work [remotely](https://www.remoteyear.com/blog/what-is-remote-work) and mostly [async](https://fellow.app/blog/remote/synchronous-vs-asynchronous-communication-guide-for-managers/), with an expectation of online availability between **10 AM** to **6 PM GMT**.

We operate in small, focused teams, with no time tracking and minimum bureaucracy. Only results matter. We will provide you with anything you need to learn, grow, and be more productive. 

What’s in it for you

- You’ll be one of our earliest hires, bearing a lot of ownership and responsibility in a high impact position that influences our culture, processes, and business execution. As we grow, so do you. All roles at Ladder are structured to help our employees evolve as career rockstars. We will support you with the resources you need to succeed.

- You’re joining a rocket ship — here at Ladder, you’ll be joining a truly world class team with tremendous growth potential.

- You’ll have a blast — this is a fun, inclusive, collaborative, and kind group of people, excited about building a product that matters.

How To Apply 

 If you are ready to climb with us and make an impact, we’d love to hear from you.

Interested candidates should send their CVs to careers@myladder.africa

Please note that only shortlisted candidates will be contacted.

Employment Type: Full-time office based

Our client is a vibrant and forward-thinking wellbeing and office space, committed to creating an inspiring environment where members can work, connect, and thrive. The space blends productivity with wellness, ensuring the community feels supported both professionally and personally.

They are recruiting for an experienced Operations Manager to oversee the smooth running of the space, ensure exceptional service standards, and manage the operational efficiency of the facilities.

Key Responsibilities

 Operational Oversight: Manage day-to-day operations of the workspace, ensuring facilities are well-maintained, safe, and welcoming.

 • Team Management: Lead, train, and motivate staff to deliver outstanding member experiences.

 • Process Improvement: Develop and implement operational processes to improve efficiency, productivity, and service quality.

 • Member Experience: Foster a community-focused environment, ensuring member satisfaction and responding promptly to feedback or concerns.

 • Supplier & Vendor Management: Oversee supplier contracts, negotiate agreements, and maintain strong relationships.

 • Budget & Resource Management: Manage operational budgets, monitor expenses, and ensure cost-effective operations.

 • Compliance & Safety: Ensure adherence to health & safety standards and legal requirements.

 • Event Coordination Support: Collaborate with events or marketing teams to host and deliver member-focused activities and wellness programs.

Requirements

 • Experience: 3–5 years in an operations management role, ideally within a coworking space, hospitality, or wellbeing-focused environment.

 • Leadership Skills: Proven ability to lead, inspire, and develop a team.

 • Organisational Skills: Strong attention to detail with excellent time and resource management.

 • Communication: Excellent verbal and written communication skills.

 • Problem-Solving: Ability to think on your feet, resolve issues quickly, and adapt to changing priorities.

 • Tech-Savvy: Comfortable using operational and booking software, with strong general IT literacy.

 • Customer-Centric: A genuine passion for creating exceptional experiences for members and guests.

What’s on Offer

 • A supportive and inspiring work environment.

 • Opportunities for professional development.

 • A role where wellbeing is at the heart of the mission.

 • Competitive salary and benefits package.

How to Apply:

Please send your cover letter and CV to info@thetdgroupltd.com with the subject line:

Operations Manager Application – [Your Name]