The Field Operations Officer is responsible for ensuring the effective management, compliance, 

productivity, and growth of all outsourced workforce operations across client locations. The role 

ensures adherence to regulatory requirements, client service standards, and company policies 

while maintaining accurate employee documentation and workforce records. 

The officer will drive operational excellence, identify process improvement opportunities, and 

support client retention and satisfaction, and implement strategies to achieve organic growth 

within existing client accounts. Additionally, the role is responsible for monitoring competitor 

activities and recommending strategies that strengthen SBP Africa's market position and service 

delivery. 

Key Responsibilities 

Operational Leadership & Workforce Management 

 Lead the achievement of departmental operational targets and implement strategies to 

meet and exceed set objectives. 

 Manage outsourced workforce operations across all assigned client locations. 

 Ensure clients maintain optimal workforce capacity and operational efficiency. 

 Monitor employee attendance, productivity, discipline, and overall performance. 

 Conduct regular site visits to assess operational effectiveness and client satisfaction. 

 Ensure complete and accurate documentation of all existing and newly recruited 

outsourced staff. 

Client Relationship Management & Business Growth 

 Build and maintain strong relationships with clients to ensure service excellence and 

contract retention. 

 Lead initiatives aimed at achieving a minimum of 20% organic growth in outsourced 

staff numbers within existing client accounts every quarter. 

 Identify opportunities for additional service offerings and workforce expansion. 

 Lead and support client engagements that identify, design, and implement innovative 

workforce solutions. 

Process Improvement & Quality Assurance 

 Conduct periodic process gap analyses for client operations and internal processes. 

 Develop and implement corrective actions to address identified gaps. 

 Introduce and implement process improvement initiatives to enhance efficiency and 

service quality. 

 Customize operational processes to meet client-specific requirements. 

 Develop scalable operational systems and best-practice processes. 

Compliance, Risk & Audit Management 

 Monitor compliance with labor laws, industry regulations, company policies, and client 

requirements. 

 Conduct regular operational audits and risk assessments. 

 Develop and implement compliance monitoring programs. 

 Ensure all outsourced staff records, statutory documentation, and employment files are 

accurate and up to date. 

 Provide guidance and support to staff on compliance-related matters. 

Training & Staff Development 

 Identify skills and competency gaps within the workforce. 

 Coordinate training and development programs to improve employee performance. 

 Conduct operational briefings and orientation programs for newly deployed employees. 

 Promote a culture of continuous improvement and professional development. 

Competitor & Market Intelligence 

 Monitor competitor activities, market trends, and industry developments. 

 Conduct market research and provide recommendations on strategies to maintain 

competitive advantage. 

 Submit weekly reports on competitor activities and emerging opportunities. 

Performance Management & Reporting 

 Conduct regular operational review meetings with clients and internal teams. 

 Monitor service delivery performance and implement corrective actions where necessary. 

 Prepare weekly, monthly, and quarterly operational reports. 

 Analyze workforce and operational data to identify trends and improvement 

opportunities. 

 Submit comprehensive performance and compliance reports to Management and the 

CEO. 

Financial & Resource Management 

 Support the preparation and management of departmental budgets. 

 Monitor operational expenditures and recommend cost-control measures. 

 Analyze operational variances and implement corrective actions to achieve financial 

objectives. 

 Ensure efficient utilization of company resources. 

General Responsibilities 

 Maintain professional and technical knowledge through continuous learning and industry 

engagement. 

 Manage conflict resolution, stakeholder engagement, negotiations, and decision-making 

processes effectively. 

 Perform any other duties assigned by Management. 

Qualifications & Experience 

 Bachelor's Degree in Human Resource Management, Business Administration, 

Operations Management, or a related field. 

 Minimum of 3 years' experience in operations, outsourcing, workforce management, 

compliance, or HR management. 

 Experience in labor outsourcing, recruitment, or workforce management is highly 

desirable. 

Skills & Competencies 

 Strong operational and workforce management skills. 

 Knowledge of labor laws, compliance requirements, and industry regulations. 

 Excellent documentation and records management skills. 

 Strong analytical and problem-solving abilities. 

 Excellent communication, negotiation, and interpersonal skills. 

 Strong leadership and team management skills. 

 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook). 

 Ability to prepare detailed reports and presentations. 

 Strong organizational and planning skills. 

 Results-oriented and target-driven. 

 Must possess a valid driver's license and be willing to travel extensively. 

 Ability to work under pressure and manage multiple client locations simultaneously. 

 Experience within the outsourcing, recruitment, or HR services industry will be an added 

advantage. 

How to Apply: 

Interested candidates should submit their CV via email to recruitment@sbpafrica.group or send their 

application via WhatsApp to 0547125675. 

SmithField Agribusiness is seeking a dynamic and execution-focused Operations Manager to lead and oversee the company's aggregation, processing, cold chain, logistics, and operational scale-up activities.

Key Responsibilities

1. Lead end-to-end aggregation, processing, storage, and distribution operations.
2. Oversee farmer sourcing networks and outgrower coordination.
3. Manage processing hub completion and operationalization.
4. Supervise cold chain systems, logistics, and inventory movement.
5. Develop SOPs and operational reporting systems.
6. Recruit, supervise, and train operations teams.
7. Drive operational efficiency and quality assurance.
8. Work with the CEO and Board on strategic growth execution.

Qualifications & Experience

1. Bachelor's degree in Agribusiness, Supply Management, Engineering, or related field.
2. Minimum 5-7 years of relevant experience.
3. Experience in agribusiness, FMCG, logistics, food systems, or cold chain operations preferred.
4. Strong leadership and project management capability.

Key Competencies

1. Operational leadership
2. Supply chain management
3. Strategic execution
4. Team management
5. Data-driven decision making

Available Job Position

Operations Manager

Required Expertise

Oversee and coordinate daily business operations

Ensure smooth workflow across departments and projects

Manage schedules, bookings, logistics, and team coordination

Supervise operational processes to improve productivity and efficiency

Handle customer inquiries and maintain excellent client relations

Assist in planning and executing business growth strategies

Monitor staff performance and ensure professionalism within the team

Support social media and brand-related operational activities when needed

Qualifications: Diploma, HND, Degree, Mphil

Salary Range: Ghs 1,700-3,000 per month

Application Procedure:

Please submit your CV, picture, social media handles and

a scanned copy of your Ghana card to: rentdecam@gmail.com

Selection Procedure:

Only shortlisted applicants will be contacted for interviews.

Closing Date for Applications: 10th June, 2026

Company Description

Instaclean is an on-demand cleaning app connecting Ghanaian homes and businesses with trained, vetted cleaners at the tap of a button. We are growing fast and we need a sharp, relentless operator to run and scale our ground operations.

Why This Role Matters

Instaclean is early. That means the person in this role will have a direct, visible impact on how we operate, how we grow, and how we treat the cleaners and customers who depend on us. You will build the systems from scratch. What you put in place will outlast your first year and set the standard for every market we enter after Accra.

What You'll Own

1. Recruit, vet, train, and retain a high-performance cleaner network across Accra
2. Build operational systems, SOPs, and quality frameworks from the ground up
3. Hit and maintain a 4.5+ average customer rating every single month
4. Drive booking volume growth through operational excellence and cleaner reliability
5. Run field supervision and resolve issues before customers feel them
6. Report directly to the founder and contribute to company strategy

What Success Looks Like

1. 95%+ job completion rate
2. 4.5 customer satisfaction rating
3. 80%+ cleaner retention
4. Month-on-month booking growth

At 6 months: operations run without founder involvement. At 12 months: we are ready to expand to a second city, because of the systems you built.

Who We're Looking For

We want someone who has been tested, not just trained. The ideal candidate comes from a background where execution under pressure is the norm, not the exception. This includes people from banking and finance operations, logistics and supply chain, startups and tech ops, or any high-pressure field environment.

Beyond background, we are looking for:

1. 3 to 5 years in operations, logistics, service delivery, or team management
2. Someone who solves problems before being asked and documents the fix so it does not happen again
3. A natural people manager who earns trust without needing authority
4. Comfortable with ambiguity, fast timelines, and imperfect information
5. Data-literate: you track what matters, cut what does not, and report clearly
6. Accra-based, mobile, and available for field work

What We Offer

1. Competitive base salary, above Accra market rate for the right person
2. Monthly performance bonuses tied directly to your KPIs
3. Company vehicle and fuel fully covered for all official activities
4. Commute allowance paid monthly
5. Direct founder access, no corporate layers, no politics
6. Real equity upside as the company scales

To apply, send your CV and a 3-sentence answer to this question:

"Describe a time you fixed a broken operational process. What was the problem, what did you do, and what was the outcome?"

Email: career@tryinstaclean.com Subject: Ops Manager Application - [Your Name]

We read every application. Only shortlisted candidates will be contacted for next steps.

Job Details

Location: Dzorwulu, Accra

Job Type: Full Time

Experience: 1–5 Years

Start: Immediate

What You Would Do

Oversee and coordinate daily company operations:

1. Ensure activities and internal processes run efficiently across the organization.
2. Manage workflows and operational systems:
3. Develop and maintain systems that improve productivity, organization, and service delivery.
4. Ensure efficiency and quality standards:
5. Identify operational challenges and implement solutions to improve performance and efficiency.
6. Support planning and execution of company projects:
7. Coordinate resources, timelines, and team efforts to ensure successful project delivery.

What We Are Looking For

1. Strong organizational and leadership skills
2. Strong problem-solving and decision-making abilities
3. Excellent communication and coordination skills
4. Ability to work under pressure and meet deadlines

What We Offer

1. Attractive salary
2. Performance bonuses and incentives
3. Career growth and development
4. Be part of a dynamic team where your ideas create impact

Application Information

Apply Now: Send your CV and a brief cover letter to:

mail@publicisehere.com

Application Deadline: Sunday, 24th May, 2026

Job Title: Senior Operations Officer

Report to: Head, Security Operations

Contract type: Full time

Location: Accra, Ghana

Deadline: 1st June, 2026

OVERVIEW

1. Oversee daily Security Officer deployment and shift management
2. Manage operational schedules and rosters
3. Coordinate Security Officers replacements for absences
4. Monitor Security Officers performance and conduct
5. Handle daily operational issues and escalations
6. Serve as primary contact for client operational matters
7. Conduct regular site visits and client check-ins
8. Ensure service delivery meets client requirements
9. Prepare and present operational reports to clients
10. Conduct regular site inspections and quality checks
11. Implement quality assurance procedures
12. Monitor Security Officers compliance with SOPs
13. Conduct client site risk assessments

REQUIREMENTS AND SKILLS

1. Bachelor's degree in Business Administration, Operations Management, Management or related field.
2. 2-4 years of experience in operations or administrative management.
3. Strong leadership and organizational skills.
4. Excellent communication and interpersonal abilities.
5. Proficiency in Microsoft Office and operational management software.
6. Ability to multitask and work under pressure.

Application mode

Send CVs and cover letters to: recruit@offinsecuritygh.com

with 'SENIOR OPERATIONS OFFICER'

as the subject of the mail.

We're Hiring Operations Officer

Location: Office - Tema (In-Person Role)

Full-time

BOLVS Car Dealers is seeking an IT-inclined professional with extensive automotive knowledge to streamline operations and manage technical workflows. The role requires a blend of administrative expertise and a deep understanding of car makes and models. 

Key Responsibilities

Operational Flow: Streamline daily business processes and technical workflows.

IT Support: Manage operational databases and troubleshoot internal portals and applications.

Automotive Integration: Apply detailed knowledge of car models, makes, and years to administrative tasks.

Administration: Handle general office duties and manage multiple technical tasks simultaneously.

Qualifications & Skills

Education: Degree or Diploma in Business Administration, Logistics, or a technical field.

Experience: 1-3 years in operations, admin, or IT support (automotive or logistics sector preferred).

Technical Proficiency: Strong IT background, Excel proficiency, and database management skills.

Automotive Expertise: Extensive knowledge of car specifications and models.

Core Competencies: Precision, problem-solving skills, and the ability to work independently.

Preferred: Background in vehicle title processing, imports/exports, or supply chain management.

How to apply

Send us your updated CV and a

Cover Letter.

Recipient: info@datatrux.com

Subject Line: Operations Officer - BOLVS Car Dealers

Location: Office (Tsa Addo)

Full Time In - Person Role

Greenmist is looking for an IT-inclined professional to manage technical and administrative workflows.

The ideal candidate blends administrative expertise with financial literacy and strong computer skills to streamline daily operations. We encourage female applicants.

Qualifications & Skills

Education: Degree/Diploma in Business, Accounting, Finance, or IT.

Experience: 3-5 years in operations, admin, or IT support.

Technical Proficiency: Strong IT background, Excel mastery, and experience with database/portal

management.

Core Competencies: Financial literacy, exceptional communication, multitasking, and high attention to detail.

Key Responsibilities

Workflow Management: Oversee daily operations and ensure internal portals run smoothly.

IT & Data: Handle database management, troubleshoot portal issues, and ensure accurate data capture.

Administration: Manage phone calls, incoming communications, and diverse administrative tasks.

Finance: Assist with basic accounting and financial management tasks.

Preferred: Experience with accounting software and customer-facing/call-handling roles.

How to apply

Send us your updated CV and a Cover Letter.

Recipient: info@datatrux.com

Subject Line: Operations Officer - Greenmist

Location: Abuja and Accra, Ghana

Job Summary: Our client is seeking a skilled and experienced COO who will be responsible for overseeing the day-to-day operations of the organization, ensuring operational excellence, efficiency, and alignment with strategic objectives.

Qualifications

1. Bachelor's degree in engineering, Operations Management, or related field (Masters preferred).
2. 15 years of experience in operations leadership, preferably in elevator, or engineering sectors.
3. Strong knowledge of African market operations is preferred.
4. Demonstrated leadership, strategic planning, and project management capabilities.

How To Apply

Qualified candidates can apply by sending CV to recruitment.ng@itmafrica.com

Salary: Ghc 3,500

The Night Operations Officer is responsible for overseeing all logistics and fleet operations during night hours. The role ensures smooth dispatch coordination, driver supervision, real-time tracking of vehicles, client communication, and immediate resolution of operational issues to maintain service efficiency and safety standards.

REQUIREMENTS:

1. 1+ years of experience
2. Strong communication skills
3. Ability to work at night & remotely
4. Experience in logistics and transportation

Send Cv to: info@prosupportservicesgh.com 

Join our amazing team! We're looking for

talented individuals to grow with us.

Shornaa Island Amusement Park is looking for a Service Operations Supervisor to coordinate Food Service and General Services across the park.

Key Responsibilities:

1. Supervise food service operations & hygiene standards
2. Coordinate kitchen & service staff
3. Monitor general services (cleaning, utilities, gas, fuel, etc.)
4. Supervise outsourced service providers
5. Ensure service quality & compliance

Requirements:

1. HND or Bachelor's degree in Hospitality, Catering, or Operations
2. 2-3 years' supervisory experience
3. Knowledge of food hygiene & service standards

Email CV and Application with Subject: Service Operations Supervisor

Email CV and Application Letter to: careers.shornaaisland@gmail.com

 Location: La, Accra

 Full-Time | On-site

 Salary: Negotiable

We are also seeking a technically inclined individual to support operational activities and ensure efficiency in field and depot operations.

Key Responsibilities

1. Support daily operational and depot activities
2. Assist in monitoring product handling and distribution processes
3. Maintain operational records and documentation
4. Coordinate with relevant departments to ensure smooth workflow
5. Support compliance with HSSE and regulatory standards
6. Assist in equipment monitoring and basic troubleshooting where required

Qualification

1. HND in Mechanical Engineering, Petroleum Engineering, or a related field
2. Strong technical aptitude and willingness to learn
3. Attention to detail and ability to work in a structured environment

How To Apply

Interested candidates should submit their CV and relevant academic documents to:

 humancapital.ghana@matrixenergygroup.com

Application Deadline: 19th February 2026

Only shortlisted candidates will be contacted.

JOB OPENING

Posting Title: OPERATIONS MANAGER

Department/Office: AbtonCrafters – Travel Operations Directorate

Duty Station: Hybrid – Remote and On-site (AbtonCrafters HQ – 8th Fl, One Airport Square, Airport City, Accra, GH)

Contract Type: Full-Time, 9-Month Probation Leading to Fixed-Term

Organizational Setting and Reporting

The Operations Manager is located within the Travel Operations Directorate and reports directly to the CEO. The role oversees planning, coordination, and flawless execution of all group trips, corporate delegations, and operational activities.

Company Description

AbtonCrafters is a leading African travel solutions company delivering corporate, government, and leisure travel experiences across multiple destinations. We are expanding rapidly and building a high-performance team driven by excellence, accountability, results, and innovation.

Role Description

The Operations Manager is responsible for end-to-end operational delivery. This includes vendor coordination, ground logistics, airport operations, risk management, and customer experience. The individual will ensure that all trips are executed efficiently, safely, within budget, and to the highest service standards.

Key Responsibilities

• Plan and coordinate all group and corporate trips from briefing to return.

• Liaise with airlines, hotels, transport providers, and tour operators.

• Oversee pre-departure briefings, travel documentation, and checklists.

• Supervise airport operations (departures and arrivals) for groups.

• Implement risk management and contingency plans.

• Monitor service quality and quickly resolve issues or complaints.

• Prepare post-trip reports and recommendations.

• Work closely with Sales, Reservations, Visa, and Marketing to ensure alignment.

Competencies

• Strong organisational and project management skills.

• Ability to manage pressure and multi-destination operations.

• Excellent problem-solving and decision-making ability.

• Strong communication and people management skills.

• High sense of responsibility, reliability, and attention to detail.

Education & Experience

• Bachelor’s degree (Tourism, Business Management, Operations, or related field).

• 4+ years’ experience in travel operations, events, project management, or logistics.

• Experience handling group or corporate travel is a strong advantage.

Performance Targets

• Zero major operational failures per trip.

• Maintain operational cost of minimum 5% savings

• At least 10% cost savings through vendor negotiations annually.

• Average customer satisfaction score of 4.5/5 or higher.

• Timely delivery of all trips scheduled for the month.

• Contribute to overall revenue by ensuring 100% successful execution of all trips booked monthly.

Salary

• GHS 4,000/month (Possible increase after probation period based on performance)

• Performance-based bonuses tied to successful task and trip executions.

How to Apply

Send CV + Cover Letter to:

careers@abtoncrafters.com

Subject: Operations Manager Application

Location: Tema

Reports To: Warehouse Manager

Department: Warehouse Operations

Job Summary:

The Operations Officer oversees the daily execution of warehouse and haulage operations, ensuring efficient vehicle dispatch, cargo handling, stock management, and compliance with operational safety and client service standards.

Key Responsibilities:

1. Plan and supervise daily truck loading and unloading activities.
2. Schedule and assign drivers and assistants for dispatches.
3. Oversee warehouse inventory movement, storage, and stock arrangement.
4. Support vendor engagement for routine repairs, equipment rentals, and supplies.
5. Ensure client service levels are met, and issues are escalated promptly.
6. Prepare daily dispatch reports and truck utilization summaries.

Requirements:

1. Bachelor's degree or HND in Logistics, Supply Chain Management, or Transport Operations
2. Minimum 3-5 years' experience in logistics or warehouse operations, preferably in a haulage or freight environment
3. Proficiency in MS Office Suite (Excel, Word, Outlook)
4. Active listener, customer-focused mindset and a results-driven attitude

How To Apply 

To apply, send your CV to jobs@tgholdingsgh.com

with the job role as the subject of the email.

Deadline To Apply: 15th February 2026

Reports To: COO

Location: Labone -Accra

Employment type: Full-Time

Job Summary:

We are seeking an experienced Operations Manager to take charge of our daily procedures, inspire productivity and improve efficiency across the business.

Key Responsibilities:

1. Oversee daily operations, ensuring smooth workflow and maximum productivity.
2. Develop and implement operational strategies, policies, and procedures.
3. Manage budgets, monitor expenses, and drive cost-effective solutions.
4. Manage vendor relationships, and facility management.
5. Optimise efficiency of existing protocols in a cost-effective way
6. Work closely with the leadership team to align with business direction and objectives
7. Ensure business compliance

Requirements:

1. Bachelor's Degree in Business Administration, Operations Management, or a related field
2. 5 years' relevant experience in operations, real estate, or property management
3. Strong organizational, coordination, and problem-solving skills
4. Excellent communication skills
5. Proficiency in Microsoft Office

Kindly submit your CV to

hr@goldencoastdevelopers.com

Application Deadline: February 9th 2026

WeGoo is expanding its nationwide delivery operations and is seeking a Nationwide Operations Associate to oversee regional logistics execution, partner coordination, and shipment flow across Ghana.

Role Overview

This role is critical to ensuring efficient processing, timely dispatch, partner performance management, and accurate reconciliation for all deliveries outside Accra.

Key Responsibilities

1. Processing & Packaging

2. Nationwide Shipping & Returns

3. Regional Partner Management

4. Account Closings & Reconciliation

5. Partner Recruitment & Training

Required Skills & Qualifications

1. Strong organizational and coordination skills
2. Experience in logistics, dispatch, supply chain, or operations (preferred)
3. Ability to manage multiple partners across different regions
4. Strong communication and reporting skills
5. Comfortable working with data, reports, and reconciliation
6. High attention to detail and accountability

What We Offer

1. Opportunity to play a key role in nationwide logistics operations
2. Growth potential as WeGoo scales across Ghana and Africa
3. Hands-on exposure to partner management and operational leadership
4. Competitive compensation based on experience

How to Apply

Interested candidates should send their CV to:

📩 Send your CV to: amanda.koranteng@wegoo.delivery

📩 CC: talent@wegoo.delivery

The Operations Manager is responsible for leading and coordinating all post-procurement operations across Duapa Agri's trading, processing, logistics, and quality functions. This role owns the full operational lifecycle from receipt of purchased raw materials through processing, storage, logistics, quality assurance, and final dispatch to off-takers, export channels, or finished-goods markets.

The role exists to ensure disciplined execution, strong internal controls, quality consistency, and efficient coordination across production, logistics, inventory, and quality functions, while working closely with Procurement, Finance, and Commercial teams.

The Operations Manager is the single point of accountability for operational performance.

Scope of Role

Role begins: After procurement is completed and goods are received at warehouse/factory (GRN and initial QC sampling).

Role ends: At dispatch for export, delivery to off-takers, or release of finished products to market.

Key Responsibilities

1. Production & Processing Operations

1. Plan, supervise, and coordinate production and processing activities across all sites, including:
2. Partner/toll processing facilities
3. Duapa-managed processing plants
4. Finished-goods and food production sites
5. Ensure adherence to approved SOPs, production schedules, and shift discipline.
6. Monitor production outputs, yields, downtime, rejects, and corrective actions.
7. Supervise site-level Production/Processing Supervisors and ensure consistent reporting.
8. Coordinate basic maintenance planning and operational readiness across sites.

2. Logistics, Warehousing & Inventory Management

1. Oversee all logistics operations, including inbound transfers, inter-site movements, exports, and deliveries to off-takers.
2. Supervise warehousing operations to ensure:
3. Accurate stock records
4. Secure storage
5. Proper documentation
6. Loss and shrinkage prevention
7. Approve and monitor all stock movements, dispatch plans, and physical custody of goods.
8. Ensure inventory controls are enforced and aligned with internal control requirements.

Available Slots: 1

Reports to: Logistics & Operations Manager (Mentored by Warehouse Manager)

The Role: This is a hands-on role for someone who wants to understand the engine room of international logistics. You will be on the ground, learning how cargo moves from global ports to our Accra warehouse.

Key Responsibilities:

1. Warehouse Operations: Assist in the sorting, tagging, and organizing of goods during peak clearing times.
2. Data Management: Support the USA and China shipping desks with accurate data entry into our logistics system.
3. Field Logistics: Execute operational errands efficiently, including visits to the Airport Cargo Center.
4. Agile Support: Be ready to step in and assist General Services or other departments whenever requested.

Who You Are:

1. You are physically active and comfortable working in a warehouse environment.
2. You are organised, detail-oriented, and ready to learn.
3. You have a background (Degree/HND) in Supply Chain, Operations, or Logistics.

Location: Accra, Ghana.

Job Summary

The Operations Officer is responsible for supporting the day-to-day operational activities of the retail business to ensure efficiency, compliance, and smooth store operations.

Key Responsibilities

Operational Support

1. Coordinate daily operational activities across stores to ensure smooth business flow
2. Monitor store compliance with operational policies, procedures, and standards
3. Support implementation of operational processes and improvements

Inventory & Stock Control

1. Monitor stock levels, discrepancies, damages, expiries and support stock replenishment processes
2. Coordinate stock transfers between stores and warehouses
3. Assist with periodic stock counts and reconciliations

Reporting & Documentation

1. Prepare and submit daily, weekly, and monthly operational reports
2. Maintain accurate records on inventory, sales support, and store operations

Store & Team Coordination

1. Liaise with store managers to resolve operational challenges
2. Assist in scheduling operational activities and logistics

Vendor & Logistics Coordination|

1. Coordinate with suppliers and logistics partners for timely deliveries
2. Track deliveries and follow up on delays or discrepancies
3. Support returns, exchanges, and supplier-related documentation

Compliance & Process Improvement

1. Ensure adherence to health, safety, and company operational standards
2. Identify process gaps and recommend efficiency improvements
3. Support audits and internal controls as required

The job description for an Operations Manager at an amusement park typically includes the following responsibilities and qualifications:

RESPONSIBILITIES:

Overseeing daily operations to ensure efficient and smooth functioning of the amusement park.

1. Managing and coordinating staffing needs, including hiring, training, scheduling, and supervision of staff members.
2. Implementing and enforcing safety protocols and procedures to ensure the well-being of guests and employees.
3. Monitoring and maintaining equipment, rides, and facilities to ensure they are in optimal working condition.
4. Managing budgets and expenses, optimizing resources to achieve financial targets.
5. Developing and implementing strategies to enhance guest experience and satisfaction.
6. Collaborating with other department managers to coordinate activities and achieve overall park objectives.
7. Handling guest inquiries, complaints, and feedback in a professional and timely manner.
8. Analyzing operational data and performance metrics to identify areas for improvement and implement solutions.
9. Ensuring compliance with relevant regulations and standards governing amusement park operations.

QUALIFICATIONS:

1. At least a BSc. in Business Administration, Hospitality Management, or a related field (preferred).
2. Proven experience in a supervisory or managerial role, preferably in the hospitality or entertainment industry.
3. Strong leadership and communication skills, with the ability to motivate and manage a diverse team.
4. Excellent organizational and problem-solving abilities, with a keen attention to detail.
5. Knowledge of safety regulations and best practices in amusement park of hospitality operations.
6. Proficiency in budget management and financial analysis.
7. Ability to work flexible hours, including weekends, and holidays, as required by the operational needs of the park.
8. Customer-focused mindset with a dedication to providing exceptional service.
9. Familiarity with amusement park attractions, rides, and facilities is a plus.

HOW TO APPLY

Interested Applicant to email CVs to careers.shornaaisland@gmail.com

Deadline: 30th January 2026