Position Summary
The functionary shall primarily be responsible for all hotel operations during night shift hours, focusing on front office operations, night audit and hotel safety/security. The night Coordinator shall represent management during night shift.
Qualifications & Skills:
- Degree or HND in hospitality management or any other related field.
- Minimum of four (4) years and above experience in the hotel industry.
- Strong understanding of accounting principles and concepts
- Excellent communication and organisational skills
- Have good customer service experience.
- Ability to relate well and work in a team.
Responsibilities:
- Oversee and manage all hotel operations during the night shift to ensure guest satisfaction, comfort, and safety.
- Warmly greet and assist guests upon arrival, providing a friendly and helpful welcome.
- Monitor guest activities and interactions to ensure they have an enjoyable stay.
- Verify accommodation and ensure that all special requests are fulfilled accurately.
- Coordinate with Housekeeping and Maintenance teams to address repairs and maintenance issues promptly.
- Collaborate with other departments to deliver seamless and high-quality guest service.
- Conduct daily briefings for night staff, covering night activities, group and VIP arrivals, and special requests.
- Maintain a professional, service-oriented environment at all times.
- Ensure all public areas are clean, presentable, and well-maintained.
- Work closely with the housekeeping department to enhance guest service standards.
- Liaise with the IT department to resolve guest complaints or technical issues during the night shift.
- Coordinate with the Events team to review function sheets and supervise banquets and conference setups.
- • Ensure the accurate and timely completion of the nightly audit process.
- • Oversee the preparation and submission of daily summary reports.
Mode of Application:
Interested candidates should submit their application letters, CVs, and copies of certificates to hrrecruitmentm23@gmail.com, indicating the position in the subject line.
Closing date: Monday,25th August ,2025.
Kindly note that only shortlisted applicants would be contacted.
Our Company an equal opportunity employer. We encourage applications from all qualified individuals