Department: Sales & Marketing

Reports To: Customer Service Manager

Location: Tema Free Zones

Role Summary:

The Assistant Customer Service Manager supports the Customer Service Manager in ensuring efficient service delivery and customer satisfaction. The role involves supervising daily customer service operations, resolving escalated issues, and coordinating with internal departments to ensure prompt and professional handling of customer requests and complaints. The incumbent will also assist in implementing service improvement initiatives and maintaining strong relationships with key customers.

Key Responsibilities:

1. Support the Customer Service Manager in overseeing the daily operations of the Customer Service team at Tema Free Zones.
2. Supervise and guide Customer Service Officers to ensure consistent, high-quality customer interactions.
3. Handle escalated customer issues promptly and professionally, ensuring effective resolution.
4. Assist in monitoring service performance metrics and preparing periodic reports for management review.
5. Coordinate with logistics, warehouse, sales, and other departments to ensure timely delivery and issue resolution.
6. Support the implementation of customer service policies, procedures, and improvement initiatives.
7. Maintain accurate records of customer transactions, complaints, and feedback.

Qualifications and Experience:

1. Bachelor’s degree/HND in Business Administration, Marketing, Logistics, or a related field.
2. Minimum of 3–5 years of relevant customer service experience, preferably in manufacturing, logistics, or FMCG industries.
3. Strong leadership, communication, and interpersonal skills.
4. Proficiency in MS Office applications (Word, Excel, PowerPoint).
5. Experience with ERP or CRM systems is an advantage.

Kindly send your curriculum vitae to email address below. Please note that only shortlisted applicants will be contacted. Email: joseph.yartey@polytankgh.com

Closing date: 1st November, 2025

Company: Polytanks Ghana

Business Unit: Ghana

Job Location:

Production , Plastics & Packaging

Job Mission: We are looking to hire a professional with excellent track record and experience in the field of PP woven sacks

Principal Responsibility:

• Overall Control of the ongoing Production operations including Inventory Control, Scheduling, Documentation, Equipment Maintenance and Quality Control/Inspection
• Review & Analysis the daily production to insure smooth operation with efficiency.
• Manpower planning as per production requirements.
• Maintaining the quality with target production and less wastage.
• Managing various manufacturing operations as per the set parameters & standards as well as experience of developing procedures for operational excellence
• Leading & motivating manpower; communicate effectively with employees & management through strong interpersonal skills
• Developing quality systems by streamlining procedures, practices and approach.
• Conducting regular internal audits, root cause analysis, troubleshooting and reviews to ensure adherence to highest standards.
• To participate in the product costing and budgeting activities related to the plant.
• To maintain the GMP and safe environment in plant.

Educational Qualifications:

•            Degree in Plastic/mechanical/electrical engineering.

Knowledge and Experience:

• Minimum 5 years of experience as Production Manager in the field of Rafia Woven Sack with experience in Tapeline, Extrusion Lamination, Printing, Quality Management, Preventive Maintenance Planning, Cost efficiency and Re-Engineering.
• Continuous Improvement experience within a manufacturing environment, preferably in an ISO 9001:2008 certified company.

Key Competencies:

• The ability to work well under pressure.
• Team working skills.
• Relevant technical knowledge.
• Good leadership skills.

Expat Benefits:                                                         

• Savings Potential: offshore net savings shall be paid on a quarterly basis to candidate’s designated account                                                 
• Annual Bonus Potential (Variable Component): At management discretion
• Local Allowance: As per company policy                                                    
• Visa Status: Individual                                       
• Accommodation: Fully Furnished Accommodation                                           
• Transport: Company provided car and driver for official purpose as per policy        
• Medical: As per company policy                                                      
• Contract Period: 24 Months                                                
• Air passage: Post completion of 24 months
• Leave: 30 calender days post completion of 12 Months

Join our team as a Procurement Manager and play a key role in shaping the growth of modern smart living in Ghana.

We're looking for a results-driven professional with strong attention to detail and a passion for efficiency in real estate development.

Job Description

• Develop and implement procurement strategies aligned with project timelines, budgets, and quality requirements.
• Identify, evaluate, and prequalify reliable suppliers, subcontractors, and service providers. Negotiate contracts, pricing, terms, and service-level agreements with vendors to ensure favourable terms.
• Continuously monitor market trends, price fluctuations, and availability of construction materials.
• Ensure procurement activities comply with company policies, legal requirements, and regulatory standards.
• Lead and supervise the procurement team, providing training and mentorship where needed.
• Maintaining accurate records of procurement activities, including tender documents, contracts, and supplier information.

Qualification

1. Bachelor's degree in Supply Chain Management, Procurement, Construction Economics or related field.
2. Professional certifications such as CIPS, CPSM, PMP, or equivalent (preferred).
3. Minimum of 5-7 years of procurement experience with at least 3 years in the real estate/construction industry.

NB: Selected candidates will be required to work in Accra.

Application Deadline - 28th November 2025

HOW TO APPLY

SUBMIT YOUR CV: info@hdghomeslimited.com

Reports To: HR Manager and CEO

Location: Dzorwulu

Employment Type: Full-Time

Company Description

Fairgreen is a privately owned, limited liability company founded in 1998. Over the years, it has built a strong reputation and client portfolio in the Information Technology industry in Ghana. Fairgreen Ltd. specializes in providing quality products, services, and office solutions, with a focus on both corporate and domestic users. Known for its expertise in the supply, installation, and servicing of office equipment, the company boasts a highly skilled technical team dedicated to ensuring customer satisfaction.

Job Purpose

The HR and Administrative Assistant will provide comprehensive administrative and operational support to both the Human Resources and Administration departments while offering direct administrative assistance to the CEO. The role ensures efficient coordination of daily activities, smooth HR and office operations, and effective support for executive-level functions with confidentiality and professionalism.

Key Responsibilities

1. Human Resources Support

• Maintain and update employee records, both digital and physical, ensuring accuracy and confidentiality.
• Support the recruitment process, including posting job adverts, screening candidates, scheduling interviews, and coordinating communications.
• Assist in onboarding and offboarding activities, ensuring completion of all documentation and checklists.
• Track employee attendance, leave management, and performance documentation.
• Help organize staff training sessions, performance appraisals, and engagement activities.
• Support payroll documentation, benefits administration, and HR reports as required.

2. Administrative Support

• Serve as the first point of contact for office administration needs and coordinate logistics for office operations.
• Manage office supplies, equipment maintenance, and general facility coordination.
• Handle correspondence, filing, document management, and office communication systems.
• Support the preparation of reports, memos, letters, and other documentation for internal and external communication.
• Coordinate travel, meetings, and accommodation arrangements for staff and visitors as needed.

3. Executive Support to the CEO

• Manage the CEO’s schedule, calendar, and appointments efficiently.
• Prepare and organize meeting documents, presentations, and reports for the CEO.
• Handle confidential correspondence with discretion and professionalism.
• Coordinate communication and follow-up between the CEO and internal/external stakeholders.
• Track and ensure completion of delegated tasks and action items.

Qualifications

• 2–3 years’ experience in Human Resources functions, including recruitment, onboarding, and benefits administration.
• Proficiency in office administration and management tasks, such as managing office supplies and coordinating meetings.
• Excellent organizational and time management skills.
• Strong interpersonal and communication abilities.
• Ability to work effectively in a team-oriented environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software.
• Bachelor’s degree in human resources, Business Administration, or a related field.
• Prior experience in HR and administrative roles is a plus.

Key Skills and Attributes

• High level of discretion and confidentiality.
• Attention to detail with strong problem-solving skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Professional demeanor, proactive attitude, and commitment to organizational excellence.

Working Relationships

• Internal: HR and Admin Department, CEO, Department Heads, and all employees.
• External: Vendors, job applicants, service providers, and relevant agencies as required.

What We Offer

• A supportive and inclusive work environment that values growth and collaboration.
• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• Exposure to both Human Resources and Administrative operations, providing a well-rounded career experience.
• The chance to work closely with senior leadership, contributing to meaningful organizational initiatives.
• A culture that rewards initiative, teamwork, and continuous improvement.

Apply: Send CV to the below email, with the job title as the subject

hrlead@fairgreenlimited.com

We’re Hiring: Administrative Assistant 

Are you organized, proactive, and passionate about helping a business run smoothly?

 Join our growing team and be part of a company that’s shaping the future of construction in Ghana.

📍 Location: Hatso, Accra , Ghana

 🕒 Employment Type: Full-Time

 💼 Industry: Technology /Construction Supplies

About the Role

We’re looking for a highly organized Administrative Assistant to support day-to-day operations — from managing office tasks and supplier communications to coordinating with clients and helping streamline our sales and inventory processes.

You’ll play a key role in keeping our business efficient, responsive, and customer-focused.

Key Responsibilities

Handle administrative and clerical duties (calls, emails, filing, scheduling).

Support sales operations — prepare quotations, invoices, and purchase orders.

Assist in inventory tracking and coordination with suppliers.

Maintain customer and supplier databases.

Prepare weekly activity and sales reports.

Provide excellent customer service — in person, online, and over the phone.

Support management in operational and marketing tasks.

Requirements

Must be living at Hatso and its Environment

SSCE, Diploma or  degree in Any field.

ready to learn and fast learner 

Proficiency in Microsoft Office 

Excellent communication - English and Twi -mandatory

Organizational skills.

Strong attention to detail 

Why Join Us

Opportunity to grow in a dynamic, fast-moving business.

Work closely with leadership and learn about business operations, sales, and supply chain.

Support a company that values integrity, teamwork, and customer satisfaction.

How to Apply

If you’re ready to contribute to a growing brand in Ghana’s , we’d love to hear from you.

📧 Send your CV and a short cover letter to hradmin@oysterintegrated.com

 📅 Application Deadline: 29th Oct 2025