Role: Facility Supervisor

Job Location: Kumasi

Industry: Facility Management

Responsibilities

1. Managing repairs and monitoring system performance
2. Maintaining an adequate inventory of parts and ordering items as necessary
3. Overseeing and supervising the maintenance staff
4. Ensuring compliance with security and safety regulations
5. Managing renovations, refurbishments, and office moves
6. Providing advice on energy efficiency
7. Managing the budgets and accounts, taking equipment audits
8. Contracting landscaping and other services
9. Coordinating the implementation of new building projects

Requirements

1. Leadership skills to manage the maintenance team and contractors
2. Good verbal and written communication skills
3. Sound knowledge of health and safety legislation
4. Negotiation skills for negotiating contracts and for managing projects
5. The ability to set targets, deadlines, and budgets
6. Qualification in health and safety or facilities management is a plus
7. Sound problem-solving skills and a willingness to be available after hours when required
8. Minimum of HND
9. Ability to work under pressure

Salary: Negotiable depending on Experience

Apply by sending your CVs to hr@katfoundation.org / generalmgr@katfoundation.org 

Date Aug. 2025 

Department: Supply Chain 

Department Reports to: Supply Chain Manager 

Job Location: Accra, Ghana

Why Join Flowitec?

At Flowitec, we value innovation, teamwork, and excellence. Join us and become part of a team that is dedicated to delivering cutting-edge solutions and exceptional customer service in the pumps, valves, and water treatment industry.

ROLE SUMMARY

• Responsible for coordinating, monitoring, and managing the movement, storage and delivery of goods.

• Rigorous follow-ups with the freight forwarders on all pending shipments.

ROLE RESPONSIBILITIES

• Plan, organize, and monitor logistics operations including transportation, warehousing and inventory management.

• Laisse with suppliers and transport providers to ensure timely and cost-effective delivery of goods.

• Track shipments and update stakeholders on delivery progress.

• Maintain accurate records of stock levels, deliveries, and logistics documentation.

• Support procurement with vendor evaluation and negotiation of freights contracts.

• Resolve problems concerning logistics systems and customer issues, damage and delays.

• Prepare and present periodic logistics reports (stock or shipment movement, cost analysis)

• Contribute to continuous improvement initiatives in supply chain and distribution systems.

• And any other duties that may be assigned to by supervisor.

Qualifications and Experience

1. Bachelor's degree in Logistics or Supply Chain Management or related field.

2. 2 plus years of experience in logistics or supply chain, or related field.

3. Excellent communication and problem-solving skills.

4. Strong negotiation and vendor management skills.

5. Knowledge of customs and vendor regulations and international shipping is  an added advantage.

To Apply:

Please submit your resume and cover letter to " hradmin@flowitec.com " using the job position as the subject. 

Key Purpose

1. To foster customer loyalty, increase customer satisfaction, and drive business growth through positive customer interactions and relationships.

2. To be responsible for tracking all points of customer engagement, addressing customer queries, and identifying ways to improve our customer services.

Key Responsibilities

Sales and Marketing:

· Develop and implement customer experience strategies and initiatives to drive customer acquisition and retention.

· Analyze market trends and customer needs to inform product offerings and pricing strategies.

. Collaborating with cross-functional teams, such as marketing, sales to align customer experience efforts with business goals and objectives.

. Foster a customer-focused sales culture.

Customer Service and Engagement:

. Designing and implementing customer service standards and guidelines to ensure consistent and exceptional service delivery for building customer relations.

· Analyzing and mapping out the customer journey to identify pain points and drive improvements.

· Gathering customer feedback through surveys, reviews, in-person meetings, and other channels, and using data-driven insights to drive improvements.

· Monitoring key metrics such as customer satisfaction scores, Net Promoter Score (NPS), customer retention rates to measure the effectiveness of customer experience initiatives, and reporting on CX performance.

· Identifying customer needs and taking proactive steps to maintain positive experiences.

. Training and educating staff on customer-centric approaches and best practices to foster a customer-focused culture throughout the business.

· Responding to customer queries in a timely and effective manner, via phone, email, social media and providing guidance.

Performance Monitoring:

· Documenting processes and logging technical issues, as well as customer compliments and complaints.

· Prepare regular reports for management.

· Communicating customer needs and feedback to relevant departments.

· Monitoring customer metrics and reporting on customer experience performance.

· Tracking key indicators to measure the effectiveness of CX initiatives.

. Keeping informed of industry trends and new CRM technologies

Brand Advocacy:

· Fostering positive customer perceptions of the brand.

. Representing the company as a customer advocate and champion.

Key Competencies

· Communication: Excellent written and verbal communication skills.

· Problem-solving: Ability to analyze issues, identify solutions, and implement improvements.

· Empathy and Active Listening: Understanding customer needs and perspectives.

· Data Analysis: Ability to interpret data and identify trends.

· Collaboration: Strong interpersonal skills and ability to work effectively with cross-functional teams.

· Project Management: Ability to manage projects, set goals, and track progress.

. Adaptability: You can proactively respond to evolving customer needs, industry trends, and shifting business dynamics

Qualifications

· A minimum of a Bachelor's degree in business administration, marketing, business management, communications, or a related field.

· Proven experience in sales, marketing, customer service and retail.

· Certifications in customer experience management, such as Certified Customer Experience Professional (CCXP), are advantageous to show a commitment to the field and continuous learning

. Minium of 2-5 years' experience in customer service, customer experience management, or a related field.

. Proficiency in using customer experience tools and software such as customer feedback management systems, CRM platforms, and data analytics software.

· Proficiency in Microsoft Office Suite.

How To Apply 

Interested applicants should forward their applications & CVs to openings.gh@gmail.com

Closing Date: Friday, 29th August, 2025 | Only short-listed applicants will be contacted.

Location: Adenta Pantang Junction

Job Summary

We are looking for a highly organized and experienced Administrative Manager to oversee the daily administrative operations of our company. The ideal candidate will be a proactive leader responsible for ensuring our office runs smoothly and efficiently.

Responsibilities

1. Overseeing the day-to-day management of the business administrative team and supporting a diverse group of clients.
2. Accountable for the effective business administrative support across various client group(s), reporting to the Director of Business Administration.
3. Partner with Senior Management and other members of the Business Administration management team to collaborate on a regular basis in the overall management of the department.
4. Responsible for maintaining efficiency, integrity and compliance in the areas of expense management, company policies, procedures, processes, procurement, and administrative business support at all levels.
5. Occasional project management.
6. Set up project meetings and agendas using effective meeting management skills, coordinate the resolution of issues and communicate to all appropriate parties.
7. Collaboratively help team to identify and manage risk factors for the project.
8. Delivering a professional service through inbound/outbound calls and written communications.
9. Carrying out administrative tasks and placing investment deals to the live market.
10. Adhering to regulatory requirements and ensuring client satisfaction is maximized.

Qualifications

1. Degree or Masters in Business Administration or a related field is a plus.
2. Two (2) years proven experience as an Administrative Manager or in a similar leadership role.
3. Strong knowledge of office procedures and administrative management.
4. Excellent leadership and team management skills.
5. Proficiency with office management software and tools (e.g., Microsoft Office Suite).
6. Exceptional organizational and problem-solving abilities.
7. Strong written and verbal communication skills.

To Apply: 

Interested candidates should send their CVs via email to recruitment@sbpafrica.group

We’re looking for a dedicated professional to oversee transport services and facilities management at our Takoradi Office.

Key duties:

 ✔️ Manage and coordinate the vehicle fleet

 ✔️ Ensure compliance with transport & safety regulations

 ✔️ Oversee vehicle maintenance and inspections

 ✔️ Maintain office facilities, utilities, and repairs

 ✔️ Supervise contractors and service providers

 ✔️ Ensure health, safety & security standards

Requirements:

Degree or 5+ years relevant experience

Valid Ghanaian driving license (manual)

Proficiency in Microsoft Office

Strong attention to detail, reliability & communication skills

Apply by sending your CV & cover letter to recruitment.ghana@patersonsimons.com

⏳Closing date: 12th September 2025

Only shortlisted applicants will be contacted.

 A reputable company is seeking a detail-oriented, motivated, and responsible individual to join our team as an Administrative Assistant.

Key Responsibilities

1. Administrative Support

1. Provide direct support to managers responsible for Administration and Operations.
2. Act as a primary point of contact for inquiries and correspondence within the organization.
3. Conduct and schedule meetings, appointments, and events.
4. Support administrative tasks, including printing, photocopying, document delivery, paying bills, and preparing reports.
5. Monitor and manage office supplies, including reordering and coordinating procurement when necessary.
6. Organize and maintain office records, files, and meeting minutes.
7. Ensure the secure storage and systematic organization of documentation.

2. Driving and Vehicle Management

1. Drive official vehicles to facilitate stakeholder engagements, meetings, and other operational needs.
2. Perform daily vehicle checks, ensuring that brakes, tires, fluid levels, lubricants, and overall cleanliness are maintained.
3. Maintain accurate vehicle documentation, including reporting defects and vehicle servicing records.
4. Ensure official vehicles are serviced on schedule at the respective authorized garages.
5. Keep vehicle logbooks updated and in compliance with company requirements.
6. Collect and deliver official supplies and other items to and from designated locations.
7. Adhere to all road safety regulations and uphold the company’s standards of professionalism when representing the organization on the road.

 Qualifications and Experience

1. A valid driving license. Should be able to drive a manual vehicle.
2. Minimum of an HND or a First Degree in a relevant field.
3. 3–5 years of relevant professional experience, including administrative and driving responsibilities.
4. Clean driving record.

Competencies Required

1. High level of integrity and professionalism.
2. Excellent organizational and multitasking skills.
3. Strong communication and interpersonal skills.
4. Proficiency in MS Office Suite (Word, Excel, and Outlook).
5. Problem-solving and attention to detail.
6. Neat, presentable, and professional demeanor.
7. Fluency in English (spoken and written).
8. Willingness to work flexible or non-standard hours.
9. Any other duties assigned by your supervisor.

 Salary: Competitive salary package based on qualifications and experience.

Location: Accra

Closing Date: 25th August 2025.

Interested and qualified applicants should send their CV’s to radico@ccl-gh.com.

Job Summary

We are seeking a highly organized and customer-focused Front Desk/Data Entry Officer to join our team. The successful candidate will be the first point of contact for clients, handle incoming calls and enquiries, and ensure accurate data entry and administrative support across the company’s operations.

Minimum Qualification : Diploma

Experience Level : Entry level

Experience Length : 1 year

Job Description/Requirements

Key Responsibilities:

Front Desk Duties:

1. Greet and welcome visitors and clients in a professional and friendly manner
2. Manage front desk operations, including handling incoming calls, emails, and messages
3. Schedule appointments and direct clients to the appropriate departments or staff
4. Maintain a clean and organized reception area
5. Receive and sort daily deliveries or couriers

Data Entry & Administrative Duties:

1. Enter and update vehicle service records, customer data, and transaction details into the system
2. Prepare and maintain accurate reports, databases, and filing systems
3. Assist with stock inventory updates for spare parts and supplies
4. Support finance and service departments with basic data input and filing tasks
5. Handle documentation related to vehicle sales, servicing, and parts management

Requirements:

1. HND/Diploma or Bachelor’s degree in Business Administration, Secretarial Studies, or related field
2. Proven experience in a front desk, administrative, or data entry role (minimum 1-2 years preferred)
3. Excellent communication and interpersonal skills
4. Proficient in Microsoft Office Suite (Word, Excel, Outlook)
5. Candidate must have Knowledge in the automobile industry
6. Familiarity with data entry software or inventory management systems is an advantage
7. High level of attention to detail and strong organizational skills
8. Ability to multitask and work under minimal supervision
9. Professional appearance and attitude

Work Conditions:

Location: On-site in Accra

Working Days: Monday to Saturday

Working Hours: 8:00 AM – 5:00 PM (may vary slightly)

NB: Applicants must live in and around Tse Addo or Labadi.

Application Instructions: Interested candidates should send their CV and cover letter to wagnerveh@gmail.com with the subject line “Application – Front Desk/Data Entry Officer”

Salary: GHs 1,500.00 to GHs 2000.00

Employment type: full time

Hair and Care Plus, a leading distributor of Wahl hair clippers and grooming tools in Ghana, is looking for a Front Desk Manager to be the first point of contact at our head office.

If you’re professional, personable, and passionate about customer care, we want to meet you!

📍 Location: Accra

🕘 Employment Type: Full-Time

📅 Start Date: Immediately

🔹 Key Responsibilities:

1.  Welcome and attend to clients and visitors in a professional manner
2.  Manage front desk operations including phone calls, walk-ins, and emails
3.  Maintain a clean, organized, and customer-friendly reception area
4.  Provide administrative support to other departments
5.  Handle customer queries and direct them appropriately
6.  Manage booking schedules and follow-ups with clients

🔹 Requirements:

1.  Minimum of 1 years’ experience in a front desk, receptionist, or customer service role
2.  Excellent communication and interpersonal skills
3.  Well-groomed and confident with a pleasant attitude
4. Proficiency in Microsoft Office (Word, Excel, Outlook)
5. Ability to multitask and stay calm under pressure
6.  HND or Degree in Business Administration or a related field is an advantage

🔹 What We Offer:

1.  A warm and dynamic work environment
2.  Opportunities for growth and professional development
3.  The chance to be part of a company passionate about grooming excellence

📩 To Apply:

Send your CV and a short cover letter to people@hairandcareglobal.com with the subject: Application – Front Desk Manager

📅 Deadline: August 30, 2025.