Ramp Officer - Africa World Airlines Limited

Qualifications, Experience & Skill

Competence (Knowledge/Skills/Abilities)

1. Must be fluent in spoken and written English with good communication skills.
2. Must have the ability to resolve issues in a calm and professional manner.
3. Must be able to perform effectively under pressure and thrive in high-stress environments.
4. Strict adherence to attention to detail.

Qualification & Experience

1. Minimum Bachelor’s Degree.
2. At least two years’ experience in working with an airline/handling company as TRC or ramp agent.
3. At least two years’ experience in ramp operations.
4. Should possess a valid driver’s license.

Key Tasks

1. Ensure all ramp activities meet company, GCAA and IOSA standards.
2. Ensure on-time departures and have complete oversight responsibility over handling the company’s ramp team.
3. Ensure efficiency by prioritizing, planning and allocating workload.
4. Control all ramp activities and ensure all AWA third-party contractors deliver prompt ramp services.
5. Conduct daily ramp inspections for quality assurance.
6. Provide leadership and direction for assigned staff to achieve departmental goals for productivity.
7. Provide daily, weekly and monthly reports at required time frames.
8. Review and approve timesheets, attendance records, and monthly status reports for third-party contractors and adjust their scheduling as and when needed.
9. Ensure timely delivery of flight documents to improve OTP.
10. Maintain a visible presence in the work environment and be available to the staff as needed.

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