Cargo Manager - Africa World Airlines Limited

 

Job Description

Qualifications, Experience & Skills

Competence (Knowledge/Skills/Abilities)

1. Must be a computer literate.   
2. Ability to work at odd hours and under pressure with accuracy.   
3. Strong knowledge in cargo operations management.
4. Flexibility and the ability to work well under pressure.
5. Leadership experience required.
6. Command of the English (oral and written).
7. Basic knowledge of IATA resolutions, procedures and regulations pertaining to the acceptance and transportation of air cargo (recommended).

Qualification and Experience

1. IATA/FIATA Certificate in Cargo Handling with at least 5 years work experience in the function.   
2. Must hold a first degree in Marketing or its equivalent with 3 years post qualification experience.
3. Must hold as minimum the following certificate:
4. Dangerous goods
5. Airside Safety
6. Safety Management Systems
7. Human Factors
8. Security Risk and Crisis Management
9. Emergency Planning and Response
10. Quality Management System

Key Tasks

1. The Cargo Manager is responsible for:
2. Developing, managing, supervising and coordinating all aspects of the organizations Cargo Operation.
3. Ensure the safety and security of cargo operations and has the responsibility for the implementation of procedures that relates to the safety and security of operations within cargo operations.
4. Identify and develop commercial opportunities with an emphasis on customer contact and relationship building.
5. Contract General Sales Agents at all stations as required.
6. Develop the strategic plan for cargo operations division that is consistent with the overall organizational strategy.
7. Coordinate cargo activities system-wide through AWA station representatives and/or GSA/GHA's.
8. Assess and perform general evaluation of cargo claims.
9. Ensure overall compliance with Company, airport and governmental policies and regulations with an emphasis on safety, security and control.
10. Develop, maintain and ensure staff, ground handling agents have knowledge of the organization's standards and procedures, and regulatory requirements relating to cargo operations.
11. Ensure the implementation of initial and recurring training programs for the maintenance of qualification standards for the company and subcontractors' personnel within the scope of cargo operations.
12. Conduct root cause analysis, corrective action planning and final corrective actions on findings resulting from internal and external audits.
13. Ensuring that the cargo supervisor performs his/he duties as appropriate. 
14. Ensuring that consignments are protected from unlawful interference while in the airlines custody and escorted by security agents to the aircraft. 
15. Ensuring that cargo and mail are received from a regulated or approved entities according to acceptance procedures, including packaging and labelling.
16. Responsible to ensure that all cargo staff adhere to the company policies and procedures, upholding safety and security.
17. Implement a review and risk assessment process on all SOPs and working practices to identify any unsafe practice areas for quality improvement. 
18. Handle critical issues through liaison with station managers, airport authorities and internal departments to effectively deal with situations. 
19. Assume responsibility for accident investigation, reporting and statistical analysis.

SUBMIT APPLICATION HERE