Housekeeping Supervisor - VAAL Real Estate Ghana

We’re hiring a Housekeeping Supervisor to lead the delivery of exceptional housekeeping standards across our residences.

Key Responsibilities

1. Inspect units before and after each stay to ensure exceptional cleanliness and zero defects.
2. Ensure proper care of luxury finishes, furnishings, and materials.
3. Maintain brand-standard staging, linen presentation, amenities, and scent.
4. Resolve guest and resident cleanliness concerns promptly.
5. Coordinate efficient cleaning and restocking for short-term turnovers.
6. Create personalized cleaning schedules for long-term residents while respectin privacy.
7. Oversee welcome kits, toiletries, and essential supplies.
8. Manage housekeeping schedules based on occupancy and VIP arrivals.
9. Train staff on luxury service, safety, and cleaning standards.
10. Monitor performance and provide regular feedback.
11. Monitor housekeeping supplies, linens, and amenities and raise purchase requests as needed.

Requirements

1. 3-5 years of experience in luxury housekeeping, with 1-2 years in a supervisory role.
2. Strong knowledge of cleaning products and luxury surfaces/textiles.
3. Excellent communication and professional guest interaction skills.
4. Comfortable with property management software and digital checklists.
5. Available for weekends, holidays, and occasional evenings as required.

. Key Responsibilities

We’re looking for an experienced professional with a strong eye for detail, a commitment to luxury service, and the ability to lead a team in maintaining impeccable spaces for every guest and resident.

Send your CV to hr@vaal.com.gh