The Human Resources Officer provides day-to-day HR support across SLW and ensures the effective implementation of HR policies, procedures, and employee-related processes. The role supports recruitment and onboarding, employee records, attendance and leave, performance management, employee relations, payroll inputs, training, and HR reporting.
The position serves as a first point of contact for routine employee and HR matters and supports management in maintaining a productive, compliant, and positive work environment.
KEY RESPONSIBILITIES
Recruitment & Onboarding
- Coordinate approved recruitment processes, including advertising, screening, interviews, references, and recruitment documentation.
- Maintain recruitment trackers and provide vacancy updates.
- Coordinate onboarding, induction, employee documentation, and probation reviews.
HR Administration & Employee Records
- Maintain accurate and confidential employee records and personnel files.
- Update employee information, movements, promotions, confirmations, transfers, and exits in approved HR systems, including Odoo.
- Prepare HR letters, memos, reports, and other documentation.
Attendance, Leave & Payroll Support
- Monitor attendance, punctuality, absenteeism, and leave records.
- Maintain accurate leave balances and attendance reports.
- Provide timely and accurate payroll inputs covering new hires, exits, salary changes, allowances, deductions, and other employee changes.
- Assist with employee payroll and benefits queries.
Performance Management
- Support the implementation of performance management processes and SMART goals/KPIs in Odoo.
- Monitor completion of probation, mid-year, and annual reviews.
- Follow up on outstanding performance-related actions.
Employee Relations
- Provide first-line support on employee concerns, grievances, and workplace issues.
- Assist with disciplinary processes, investigations, queries, warnings, and case documentation.
- Escalate complex or sensitive matters appropriately.
Training & Employee Engagement
- Coordinate approved training and maintain training records.
- Support employee engagement, staff welfare, communication, and other people initiatives.
HR Reporting & Compliance
- Prepare regular reports on headcount, recruitment, turnover, attendance, leave, training, performance, and employee relations.
- Support workforce planning, HR audits, and compliance with Group and SLW policies and procedures.
Maintain confidentiality of employee and company information.
General
- Provide responsive HR support to employees and line managers.
- Participate in HR projects and perform other reasonable duties assigned by Management.
QUALIFICATIONS & EXPERIENCE
- Bachelor's Degree in Human Resources Management.
- 2–4 years' relevant HR experience.
- Experience in a hospitality environment is an advantage.
- Experience with HRIS/ERP systems; Odoo experience is an advantage.
- Professional HR qualification or membership of a recognised HR body is an advantage.
SKILLS & COMPETENCIES
- Strong interpersonal and communication skills.
- Good knowledge of HR practices and employee relations.
- Strong organisation, documentation, and attention to detail.
- Good problem-solving and analytical skills.
- Ability to maintain confidentiality and exercise sound judgement.
- Proficiency in Microsoft Office, particularly Word and Excel.
- Ability to work independently, manage competing priorities, and meet deadlines.
- Professional, approachable, and employee-focused.
Only shortlisted applicants will be contacted
To apply, send your CV to
jobs@tgholdingsgh.com
with the job role as the subject of the email.
