Overview:
The ideal candidate is a detail-oriented team player who will be the first point of contact for customers, students, staff and visitors at the office, greeting them in a polite and well-spoken manner. The ideal candidate will provide excellent customer service and manage front desk operations. You will also be assigned duties as required (i.e. organization of inbound and outbound mail, administrative work, and general clerical support)
Customer Service:
- Interact with customers to ensure their satisfaction.
- Address any customer concerns or complaints promptly and professionally.
Qualifications:
- BSc in a related field is a plus.
- Work experience, 2 – 4 years with proven work experience as a receptionist, front desk representative, or similar roles
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Excellent verbal and written communication skills.
- Ability to work under pressure and meet deadlines.
- Ability to work six days in a week.
- Strong leadership and communication skills.
- Customer service-oriented with a proactive problem-solving approach.
- Ability to handle sensitive information with confidentiality.
Benefits:
- Competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work with a talented culinary team.
Interested candidates should submit their resume and a cover letter outlining their qualifications and experience to hrqueries@merlotculinary.com. Deadline for Application: 31 July 2025
For more information, contact us on Phone : +233 24 2040 127 or send us an email on info@merlotculinary.com