Job Opportunity: Guest Service Agent
📍 Location: Peduase Valley Resort
📅 Closing Date: 19th September, 2025
Peduase Valley Resort is seeking a professional and customer-oriented Guest Service Agent to join our team.
Responsibilities:
• Welcome and assist guests with check-in and check-out procedures.
• Handle guest inquiries, requests, and complaints promptly and professionally.
• Provide information on resort services, facilities, and local attractions.
• Process reservations, cancellations, and payments accurately.
• Coordinate with housekeeping, F&B, and other departments to ensure guest satisfaction.
Requirements:
• Degree in Hospitality Management or a related field.
• Minimum of 2 years’ experience in a similar role.
• Knowledge in OPERA PMS software is an added advantage.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced and customer-focused environment.
How to Apply:
Kindly submit an Application Letter, Curriculum Vitae, a passport picture, and relevant supporting documents to:
📧 careers@peduase-valley-resort.com
Applicants should use the Job Title as the subject line.
👉 Only shortlisted candidates will be contacted.