At Blue Financial Services Ghana Limited, we enable financial progress for individuals and businesses, with trust at the centre of everything we do.
Blue is a banking institution licensed and regulated by the Bank of Ghana, and with over fourteen years of experience in underwriting Consumer Credit and Fixed Deposits across Ghana, we continue to expand and strengthen our team.
We are inviting talented, driven and committed individuals to join us and contribute to our growth story.
Trust in Blue.
3. JOB REFERENCE: BFSGL/LRO/25
Position: Loan Recovery Officer
Purpose
To contact clients to recover overdue loans in a professional, ethical and customer-focused manner, and negotiate workable repayment plans in line with company policies.
Reporting Line
Reports To: Loan Recovery Manager
Qualification & Experience
- HND / Degree in Business Administration or other relevant field
- Minimum 3 years’ experience in banking, microfinance or debt recovery
- Strong credit background
- Familiarity with relevant banking applications/software
Key Skills & Competencies
- Financial and credit analysis
- Persistent and results-oriented
- Excellent communication and interpersonal skills
- Strong analytical and problem-solving ability
- Excellent organizational and record-keeping skills
- Proficiency in Microsoft Excel
- Knowledge of debt collection laws and regulations
Core Responsibilities
- Contact clients with overdue payments via phone, email, mail or field visits.
- Discuss and negotiate repayment plans in line with approved policies.
- Ensure debt collection activities are compliant with regulations.
- Prepare and submit reports on collection outcomes and outstanding balances.
- Escalate complex or unresolved cases appropriately.
- Support implementation of risk mitigation policies relating to recovery.
How to Apply
Interested and qualified applicants should send their Cover Letter and Curriculum Vitae (in PDF format) to: careers@bluefs.com.gh quoting the applicable Job Reference as the email subject line.
Application deadline: 14th November 2025. Kindly note that only shortlisted applicants will be contacted.