Customer Service Executive - 360gv Group

Are you passionate about delivering excellent customer service and building strong customer relationships? 360GV Group is looking for a Customer Service Executive to join our dynamic team.

Key Responsibilities

1. Respond promptly to customer inquiries via phone, WhatsApp, email, and other approved channels
2. Resolve customer complaints and escalate complex issues when necessary
3. Assist customers with product selection, pricing, and order processing
4. Prepare sales invoices and maintain accurate customer records
5. Promote available products and services to customers
6. Support stock management activities, including inventories and stock takes
7. Follow up on customer interactions to ensure customer satisfaction

Requirements

1. 1st Degree in Marketing or a related field
2. Practical training or experience in Customer Service and/or Marketing
3. Excellent communication and interpersonal skills
4. Strong attention to detail and ability to multitask
5. Ability to work under pressure
6. Customer-focused with a positive attitude

Interested candidates should send their CVs to:

hr@360gvgroup.com