Customer Service Personnel
You will be the voice of Pram Express. We need a friendly communicator who understands how to build our brand reputation through every digital interaction, ensuring that every client we help feels supported, valued, and heard.
Key Responsibilities:
Brand Engagement: Respond to customer inquiries via email and social media with a tone that reflects our brand values.
Problem Solving: Resolve order and service issues promptly to turn challenges into positive experiences.
Feedback Loop: Monitor digital channels for customer feedback to help us improve our service.
Should be willing to work on Saturdays
Requirements
Bchelors Degree / HND / Diploma in
- Marketting
- Business Administration
- Social Sciences And any related field
Preferred Skills
Digital Fluency: Strong proficiency with digital tools (Google Workspace/Office) and comfortable navigating social platforms.
Brand Awareness: Understanding how to maintain a professional brand image through digital content.
Communication: Excellent written and verbal English with an eye for grammar and tone.
Organization: A proactive approach to managing tasks and an obsession with accuracy.
How to Apply
Submit your CV and short cover note to: info@pramexpress.com
Applications reviewed as received.
We're excited to hear from you!