Operations Manager - Shornaa Island Amusement Park
The job description for an Operations Manager at an amusement park typically includes the following responsibilities and qualifications:
RESPONSIBILITIES:
Overseeing daily operations to ensure efficient and smooth functioning of the amusement park.
- Managing and coordinating staffing needs, including hiring, training, scheduling, and supervision of staff members.
- Implementing and enforcing safety protocols and procedures to ensure the well-being of guests and employees.
- Monitoring and maintaining equipment, rides, and facilities to ensure they are in optimal working condition.
- Managing budgets and expenses, optimizing resources to achieve financial targets.
- Developing and implementing strategies to enhance guest experience and satisfaction.
- Collaborating with other department managers to coordinate activities and achieve overall park objectives.
- Handling guest inquiries, complaints, and feedback in a professional and timely manner.
- Analyzing operational data and performance metrics to identify areas for improvement and implement solutions.
- Ensuring compliance with relevant regulations and standards governing amusement park operations.
QUALIFICATIONS:
- At least a BSc. in Business Administration, Hospitality Management, or a related field (preferred).
- Proven experience in a supervisory or managerial role, preferably in the hospitality or entertainment industry.
- Strong leadership and communication skills, with the ability to motivate and manage a diverse team.
- Excellent organizational and problem-solving abilities, with a keen attention to detail.
- Knowledge of safety regulations and best practices in amusement park of hospitality operations.
- Proficiency in budget management and financial analysis.
- Ability to work flexible hours, including weekends, and holidays, as required by the operational needs of the park.
- Customer-focused mindset with a dedication to providing exceptional service.
- Familiarity with amusement park attractions, rides, and facilities is a plus.
HOW TO APPLY
Interested Applicant to email CVs to careers.shornaaisland@gmail.com
Deadline: 30th January 2026