Customer Care Executive - St. Michael's Specialist Hospital

CUSTOMER CARE EXECUTIVE

Are you passionate about delivering exceptional customer service in healthcare? Join the team at St. Michael’s Specialist Hospital as a Customer Care Executive.

We’re looking for a professional with strong communication, problem-solving, and interpersonal skills to help create an outstanding patient experience.

QUALIFICATION

1. Bachelors Degree in Business Administration / Communication
2. Minimum of 3 years of relevant experience in Customer service

JOB DESCRIPTION

1. Respond to patient enquiries and hospital services.
2. Provide information about the hospital services.
3. Resolve customer complaints promptly.
4. Maintain accurate records.
5. Provide excellent customer service experience

SKILLS

1. Excellent communication skills.
2. Problem-solving and conflict
3. resolution skills.
4. Basic computer skills.

HOW TO APPLY

Qualified applicants should send their Application Letter and CV to hr@smsh.com.gh.