Human Resource Officer - AGA Health Foundation

PURPOSE OF ROLE:

The Human Resource Officer shall support the efficient coordination and administration of Human Resource functions across AGA Health Foundation.

The role holder shall support recruitment and onboarding processes, employee records management, payroll coordination, staff welfare administration, performance management, training coordination, regulatory compliance, employee relations, workforce reporting, housing administration, and operational HR support in alignment with institutional policies and statutory requirements.

The role holder shall support a culture of professionalism, accountability, responsiveness, confidentiality, and customer-centered service delivery across all HR operations and interactions.

KEY ACCOUNTABILITIES

1. Coordinate and support HR operational activities including recruitment, onboarding, staff induction, leave administration, transfers, and separation processes in line with institutional policies and regulatory requirements.
2. Assist in the development, review, and implementation of HR policies, procedures, job descriptions, and departmental staffing plans.
3. Maintain accurate, confidential, and up-to-date employee records within the Employee Management and Administrative System (EMAS-HRIS) and physical personnel files.
4. Ensure proper safeguarding, integrity, and confidentiality of employee records and HR documentation.
5. Prepare and process monthly payroll inputs accurately and within established timelines while liaising with the Finance Department to facilitate timely salary administration.
6. Ensure payroll changes, overtime records, staff movement records, and HR-related financial inputs are properly documented, justified, and authorized in accordance with institutional approval processes.
7. Support prudent workforce utilization and overtime monitoring in collaboration with departmental Heads and Management.
8. Coordinate grievance handling and disciplinary processes in accordance with institutional policies, collective bargaining agreements, labour regulations, and approved procedures.
9. Coordinate employee training, staff development activities, CPD participation, and maintain comprehensive training records.
10. Collaborate with Heads of Departments/Units to facilitate staff performance appraisal processes and maintain appropriate records.
11. Coordinate activities relating to House Officers, Interns, National Service Personnel, Rotational Staff, and students, ensuring proper documentation, authorization, and compliance with institutional requirements.
12. Liaise with Heads of Departments/Units to ensure all health professionals maintain valid licenses and remain in good standing with their respective professional and regulatory bodies.
13. Prepare for and participate in HR-related audits and inspections conducted by statutory and regulatory bodies including NHIA, HEFRA, EPA, Labour Department, and other relevant institutions.
14. Prepare periodic HR reports, workforce statistics, and operational reports for Management and relevant stakeholders and support preparation and monitoring of departmental budgets within the scope of HR operations.
15. Assist in the inspection, maintenance, allocation, and monitoring of staff housing facilities in accordance with the institution’s housing policy and approved authorization structures.
16. Support management and upkeep of hospital guesthouses to ensure operational readiness and suitability for visitors and official use.
17. Coordinate employee illness, absenteeism, return-to-work processes, and work-related medical matters in collaboration with relevant departments and health professionals.
18. Promote workplace health, safety, professionalism, discipline, and customer-centered service delivery across all HR interactions.
19. Ensure HR operational activities comply with institutional policies, labour regulations, delegated authority structures, and statutory requirements.
20. Perform any other lawful and reasonable duties assigned by the Principal HR Officer or Management.

MINIMUM QUALIFICATION & EXPERIENCE

1. Bachelor’s degree in Human Resource Management, Business Administration, Social Sciences, or a related field.
2. Professional HR certification or a relevant HR professional qualification.
3. Minimum of five (5) years’ relevant working experience, preferably within a hospital or healthcare setting.

KNOWLEDGE, SKILLS AND ABILITIES

1. Sound knowledge of Human Resource management principles and practices.
2. Good understanding of Labour Act 2003, Act 651, and other relevant employment legislation.
3. Knowledge of organizational HR policies, disciplinary procedures, and workforce administration principles.
4. Knowledge of payroll support systems, overtime monitoring, workforce coordination, and HR operational processes.
5. Knowledge of HR Information Systems and electronic employee records management.
6. Strong written and verbal communication skills.
7. Excellent interpersonal, negotiation, and relationship management skills.
8. Strong organizational, analytical, problem-solving, and time management abilities.
9. Strong customer service and stakeholder engagement skills.
10. Ability to work collaboratively within multidisciplinary teams.
11. Proficiency in Microsoft Office applications and HR Information Systems.
12. Strong documentation, reporting, and record-keeping capabilities.
13. Demonstrated initiative and ability to work with minimal supervision.
14. High level of professionalism, integrity, confidentiality, and ethical conduct.
15. Commitment to institutional values, accountability, and operational excellence.

MODE OF APPLICATION

Qualified and interested applicants should submit their applications addressed to:

The Executive Director

AGA Health Foundation

Obuasi.

Applications should be submitted via email to: jafoakwah@agahealthfoundation.org

Closing date for submission of applications is TUESDAY, 2ND JUNE 2026

Only shortlisted applicants shall be contacted for an interview.

Original Signed by

DR. KWADWO BOAHENE ATUA ANIM

EXECUTIVE DIRECTOR