Senior Sales Executive - The Pelican Hotel

Senior Sales Executive - EBC.

Events, Banqueting, Conferences & Groups

We are seeking an experienced and commercially driven Senior Sales Executive - EBC to lead and grow the Meetings, Incentives, Conferences, Events, Banqueting and Group business segment of the hotel.

The successful candidate will support the Director of Sales In driving conference, events and group accommodation revenue, managing key accounts, coordinating high-profile functions and ensuring exceptional guest and event experiences. The role requires strong sales capability, operational coordination and mandatory competency in Opera Sales & Catering (Opera S&C).

Key Responsibilities include:

1. Sales & Revenue Generation: Prospect, negotiate and secure Events and Groups to drive accommodation and conference revenue growth.
2. Groups Management: Coordinate and manage group accommodation bookings including rooming lists, allocations, arrivals, departures, airport transfers and group billing requirements.
3. Event Coordination: Manage all events from enquiry stage to contracting through execution and post-event follow-up while ensuring sales operational excellence
4. Cllent Relationship Management: Develop and maintain strong relationships with corporate clients, event planners, travel agents, embassies, NGOs and group coordinators.
5. Proposal & Contract Management: Prepare professional proposals, quotations, contracts, Banquet Event Orders (BEOs), Group Resumes and rooming lists accurately and on time.
6. Opera S&C Administration: Maintain all leads, bookings, traces, contracts, room blocks and event detalls within Opera Sales & Catering (Opera S&C).
7. Operational Liaison: Coordinate effectively with Reservations, Front Office, Operations, F&B, Kitchen and Finance teams to ensure seamless execution of events and group stays.
8. Revenue Optimization: Upsell accommodation, meeting packages, cocktails, dining experiences and ancillary services to maximize total revenue opportunities.
9. Reporting & Forecasting: Prepare periodic sales activity reports, event pipeline updates, group forecasts and conversion reports.
10. Service Excellence: Deliver highly personalized professional service and manage guest feedback and service recovery professionally.
11. Leadership Support: Assist in mentoring junior coordinators and interns while supporting departmental sales initiatives and operational standards.

Desired Profile:

1. Bachelor's Degree or Diploma in Hospitality Management, Marketing, Business Administration or related field
2. Minimum 4-6 years' experience in hotel sales, conference/events sales, groups coordination or banqueting operations.
3. Prevlous experlence within an upscale or International-standard hotel environment preferred.
4. Advanced practical knowledge of Opera Sales & Catering (Opera S&C) is strictly required.
5. Strong understanding of MICE, corporate and group business operations.
6. Strong proposal writing, negotiation and contract management skills
7. Excellent communication, presentation and interpersonal skills.
8. Highly organized with strong attention to detall and ability to multitask.
9. Strong commercial mindset with proven ability to achieve sales targets.
10. Professional grooming, presentation and relationship management capability.
11. Ability to work under pressure and manage multiple events and group movements simultaneously.
12. Fluent in written and spoken English.

Send your CV to:

info@thepelicanhotel.com