JOB DESCRIPTION
Job Title: Head of Quality Assurance
Department: Technical/Operations
Reports to: Plant Manager
Job Purpose
To provide strategic leadership and overall accountability for the quality assurance function, ensuring robust quality systems, regulatory compliance, and continuous improvement across all operations.
The role is responsible for driving a high-performance quality culture, strengthening systems and controls, safeguarding product integrity, and positioning quality as a key enabler of operational excellence and customer confidence.
Required Skills & Competencies
- Strong knowledge of:
• Quality management systems (QMS)
• Good Manufacturing Practice (GMP) / relevant industry standards
• Regulatory and compliance frameworks
- Demonstrated ability to:
• Lead and influence across functions (not just manage)
• Operate confidently at senior management and board level
• Drive change and continuous improvement initiatives
- Strong analytical and problem-solving capability
- High level of business and commercial awareness
- Excellent communication, presentation, and stakeholder management skills
- Ability to translate technical quality issues into business impact
Experience Requirements
- Experience in a quality management role
- Certification in quality management (e.g. ISO 9001)
- Experience in a manufacturing environment
Desirable Qualities
- Strategic thinker with a proactive mindset
- High level of professional maturity and confidence
- Strong decision-making capability under pressure
- Ability to challenge constructively and uphold standards
- High integrity and attention to detail.
Email CV's to:
info@royalcrownpkg.com