Job Qualifications:
- Bachelor's degree in Business Ad
ministration, Marketing, Customer Service, or related field. - Minimum of 2 years' experience in customer service, sales support/tele sales, or related role.
Key Responsibilities:
- Provide accurate information & sell company products and services to customers.
- Respond promptly and professionally to customer enquiries through approved communication channels.
- Resolve customer complaints and escalate technical issues to relevant departments when necessary.
Key Performance Indicators
- Customer satisfaction ratings.
- Response time to customer enquiries and complaints.
- Resolution rate of customer issues.
- Accuracy of customer records and documentation
How To Apply
Application Instructions: Interested candidates are invited to submit their application and resume to:
recruitment@dbsghana.com
Deadline: 14th July 2026