KEY RESPONSIBILITIES:
1. Recruitment & Workforce Planning
- Recruit sales reps, bilingual sales (English/French), installers, showroom assistants
- Manage contracts, onboarding, and staff orientation
2. Labour Law & Employee Rights Compliance (CORE REQUIREMENT)
- Must have deep knowledge of Ghana Labour Act 2003 (Act 651) and Workmen's Compensation Act
- Draft legally compliant employment contracts, probation, and termination letters
- Manage SSNIT (Tier 1, 2 & 3), PAYE, overtime, leave entitlements (annual, sick, maternity)
- Handle disciplinary process correctly: queries, warnings, hearings, summary dismissal to avoid Labour Commission cases
- Advise management on employee rights, wrongful termination risks, and staff welfare
- Maintain confidential employee files and HR database
3. Performance, Payroll & Policy
- Prepare monthly payroll with sales commissions
- Set KPIs for sales and installation teams
- Create HR policy manual for showroom (attendance, dress code, sales ethics, customer service)
- Organize quarterly training on product knowledge and client handling
4. Cross-border Team Support
- Coordinate with Yunzdom international HR on policies
- Support bilingual team handling French clients (Côte d'Ivoire, Togo, Burkina)
QUALIFICATIONS & EXPERIENCE:
- Minimum 3+ years HR experience, at least 1 year in construction, manufacturing, real estate, or building materials sector is a big plus
- Degree in HRM, Business Admin, or Law + Professional HR Certification (CIPM, CIPD, SHRM)
- Proven expertise in Ghana Labour Law & Employee Rights - must be able to defend company at Labour Office/NLC if needed
- Experience handling sales team KPIs, commissions, and installer/technician workforce
- Bilingual English/French is an advantage but not required
- Excellent communication, firm but respectful, lives in Accra