Customer Service Representative

 

CUSTOMER SERVICE REPRESENTATIVE

RESPONSIBILITIES

1. Respond to calls, messages & emails about orders and deliveries.
2. Keep customers informed about their package status and any updates.
3. Handle complaints and delays quickly, professionally, and with care.
4. Assist with orders - help place, modify, or explain delivery options.
5. Coordinate with dispatch & warehouse teams to ensure smooth deliveries.
6. Use digital tools to log issues and follow up with customers until resolved
7. must be tech-savvy and comfortable working with basic systems.

REQUIREMENTS

1. A recent graduate 
2. Bachelors degree in communication, Administration or related field 
3. 1-2 years of relevant work experience in related field
4. Excellent customer service orientation 
5. Very good Interpersonal skills

Salary: Ghc1,300

Send CV & Application Letters to: SUBMNIT APPLICATION