The Relationship Officer will be responsible for managing and growing a portfolio of interconnected client relationships. This role ensures that all banking needs of the customers, including deposits, transactions, trade finance and borrowing requirements are efficiently addressed. The officer serves as the primary point of contact for clients, providing tailored financial solutions, ensuring customer satisfaction and driving profitability.
SPECIFIC DUTIES & RESPONSIBILITES
- Identify new business opportunities within the portfolio and acquire new clients through referrals, cold calls and market intelligence
- Promote and cross-sell a range of bank products and services, including savings, current accounts, loans, trade finance, investment products and digital banking solutions.
- Assist in the preparation of credit approval memos, financial analysis and necessary documentation for loan processing
- Resolve customer queries, complaints and service requests
- Facilitate smooth and efficient execution of day-to-day banking transactions for clients, ensuring accuracy and timeliness.
JOB REQUIREMENTS
- A university degree with a minimum of second class lower
- Relevant experience in a similar role
HOW TO APPLY
Please send your CVs to: gh.hrrecruitment@gtbank.com
* Applications close two (2) weeks from the date of this publication.
* Only candidates selected for the next stage will be contacted