SPECIFIC DUTIES & RESPONSIBILITES   

1. Identify new business opportunities within the portfolio and acquire new clients through referrals, cold calls and  market intelligence
2. Promote and cross-sell a range of bank products and services, including savings, current accounts, loans, trade finance, investment products and digital banking solutions.
3. Assist in the preparation of credit approval memos, financial analysis and necessary documentation for loan processing
4. Resolve customer queries, complaints and service requests
5. Facilitate smooth and efficient execution of day-to-day banking transactions for clients, ensuring accuracy and timeliness.

JOB REQUIREMENTS

1. A university degree with a minimum of second class lower
2. Relevant experience in a similar role

HOW TO APPLY

Please send your CVs to: gh.hrrecruitment@gtbank.com

* Applications close two (2) weeks from the date of this publication.

* Only candidates selected for the next stage will be contacted

Databank is seeking a self-motivated, innovative and GISI (Ghana Investment Securities Industry) certified individual for the role of a Relationship Manager to join our Sales team in Sunyani.

Job Purpose & Summary:

The successful candidate will report to the Branch Manager and help the Firm achieve its AUM and client acquisition targets across all the business lines by driving growth in deposits and mandates, maintaining and developing client relationships and developing innovative solutions for existing clients and pursue new clientele opportunities.

Duties and Responsibilities:

Client Acquisition and Development

1. Identify potential clients through networking and market research
2. Conduct in-depth client meetings to understand their financial goals, risk tolerance, and investment objectives
3. Develop customized investment strategies aligned with client needs and present compelling proposals
4. Onboard new clients and ensure smooth account opening process

Relationship Management

1. Regularly engage with clients to provide ongoing portfolio updates, market insights and financial advice
2. Proactively address client concerns and resolve issues promptly
3. Foster strong rapport and build trust with clients to maintain long-term relationships Cross-selling and Business Development
4. Identify opportunities to cross-sell the Firm's diverse range of products and services
5. Actively seek new business leads by leveraging existing client relationships and referral networks
6. Participate in marketing initiatives and client events and outreach programs to promote the Firm's brand and offerings

Compliance and Risk Management

1. Strictly adhere to all regulatory requirements related to client onboarding, Know Your Customer (KYC) and Anti-Money Laundering (AML) procedures
2. Monitor client activity for potential risk issues and report any concerns to relevant compliance teams
3. Report any compliance concerns or irregularities to the relevant compliance and risk management teams.
4. Stay updated on regulatory changes and ensure all business practices align with the latest legal and compliance standards.

Education/Qualifications

1. Bachelor's degree in finance, business administration or related discipline
2. GSE/GISI certification

Skills/Competencies

1. A minimum of two (2) years' experience in a similar role
2. Ability to build rapport with clients, effectively present investment proposals and close deals
3. Excellent interpersonal, written and verbal communication skills
4. Analytical and attentive to detail
5. Advanced level proficiency in Microsoft Office

Terms and Conditions apply