Do you enjoy hands-on operations and leading frontline teams?

Shornaa Island Amusement Park is seeking a Dry Zone Operations Supervisor to oversee ride operations, safety, and daily readiness.

Role Highlights:

1. Supervise dry attractions & attendants
2. Ensure ride readiness, cleanliness & safety
3. Enforce SOPs & crowd control
4. Incident reporting & maintenance coordination

Requirements:

1. HND or Bachelor's Degree (preferred)
2. 2-3 years' supervisory/operations experience
3. Willing to work weekends & public holidays

Email CV and Application with Subject: Dry Zone Operations Supervisor

Email CV and Application Letter to: careers.shornaaisland@gmail.com

 Location: La, Accra

 Full-Time | On-site

 Salary: Negotiable

Shornaa Island Amusement Park is hiring a Wet Zone Operations Supervisor to lead pool and water attraction operations with a strong focus on safety, hygiene, and guest care.

Key Responsibilities:

1. Supervise pools & water attractions
2. Enforce water safety & hygiene standards
3. Supervise lifeguards & Wet Zone attendants
4. Handle water-related incidents & reporting

Requirements:

1. 2-3 years' supervisory experience
2. Experience in pools/water parks is an advantage
3. Lifeguard or water safety training is a plus

Email CV and Application with Subject: Wet Zone Operations Supervisor

Email CV and Application Letter to: careers.shornaaisland@gmail.com

 Location: La, Accra

 Full-Time | On-site

 Salary: Negotiable

Shornaa Island Amusement Park is looking for a Service Operations Supervisor to coordinate Food Service and General Services across the park.

Key Responsibilities:

1. Supervise food service operations & hygiene standards
2. Coordinate kitchen & service staff
3. Monitor general services (cleaning, utilities, gas, fuel, etc.)
4. Supervise outsourced service providers
5. Ensure service quality & compliance

Requirements:

1. HND or Bachelor's degree in Hospitality, Catering, or Operations
2. 2-3 years' supervisory experience
3. Knowledge of food hygiene & service standards

Email CV and Application with Subject: Service Operations Supervisor

Email CV and Application Letter to: careers.shornaaisland@gmail.com

 Location: La, Accra

 Full-Time | On-site

 Salary: Negotiable

If you're passionate about customer service, events, and guest satisfaction, this role is for you. Shornaa Island Amusement Park is seeking a Guest Experience Supervisor to lead our customer-facing teams and support park events.

Role Focus:

1. Supervise guest experience & customer service teams
2. Handle guest complaints & service recovery
3. Support events & peak-day guest management
4. Maintain high service standards park-wide

Requirements:

1. HND or Bachelor's degree in Hospitality, Marketing, Events, or related field
2. 2-3 years' experience in customer service or guest experience
3. Strong communication & people skills

Email CV and Application with Subject: Guest Experience Supervisor

Email CV and Application Letter to: careers.shornaaisland@gmail.com

 Location: La, Accra

 Full-Time | On-site

 Salary: Negotiable

HR/ADMIN OFFICER

Shornaa Island Amusement Park is looking for a detail-oriented HR / Admin Officer to support our people operations and office administration.

Key Focus Areas:

1. Staff documentation & records
2. Recruitment & onboarding support
3. Leave, attendance & probation tracking
4. HR compliance (Ghana Labour Act)
5. Payroll data support & staff welfare

Requirements:

1. HND or Bachelor's degree in HR, Business Administration, or related field
2. 2-3 years' HR/Admin experience
3. Strong organisational and communication skills

Email CV and Application Letter to: careers.shornaaisland@gmail.com

 Location: La, Accra

 Full-Time | On-site

 Salary: Negotiable

 Apply with CV + Cover Letter to: careers.shornaaisland@gmail.com

Recruitment, Training and Retraining

Selling of Company’s Products

Identify training needs of the Individual Life workforce and prepare calendar for implementation on quarterly and annual basis.

Ensure effective coordination and training of all CSEs and Sales Managers during onboarding as well as continuous development of same.

Liaise with Sales Managers and track Sales Team attrition and report same to Management.

Develop and update training manuals, online learning modules, and other educational materials for Individual Life to meet current sales, product enhancement and strategies.

Communication & Working Relationships

Chief Sales Officer

Sector Manager Managers

Underwriting Department

Premium Admin Unit

Claims Department

ICT Department

Policy Administration

Finance Department

Knowledge/Skills/Abilities/Competencies:

Strong Team Player

Good Communications and Presentation Skills

Good Managerial and Leadership Skills

Analytical Thinker

Good Customer Service

Technology Savvy

Education/Training/Experience:

First Degree in Marketing or a related field

Diploma in Insurance is an added advantage

Master in Business Administration or related field

A minimum of 5-15 years of experience in the Life Insurance industry

Key Result Areas:

Daily, Weekly, and Monthly Reporting

KRA and Daily submission reporting

 How To Apply

Interested candidates should send their CV to: hr@glicogroup.com

Deadline: Friday, 20th February 2026

Ensuring exceptional service delivery by engaging policyholders across their journeys and milestones to build loyalty, drive satisfaction, and ultimately mobilise premiums.

It is also to promote an enhanced in-branch experience with efficient administration and seamless customer interactions, contributing to GLICO Life's long-term customer-first and digital transformation agenda.

 Main Responsibilities 

1.Maintain a positive, empathetic, and professional attitude toward customers at all times to build trust and loyalty. 

2.Engage customers with lapsed or outstanding payments, encourage timely settlements, and support policy reinstatements to secure coverage. 

3.Ensure prompt claims notification and final payment. 

4.Follow through with the Finance/ Claims Department and support the customer throughout the claims journey to build trust. 

5.Sell and cross-sell insurance products and policies, educating customers to boost adoption, top-up premiums, and mobilise revenue. 

6.Implement retention strategies, including Birthday connect calls, loyalty incentives, and personalised outreach to avert policy surrenders and enhance satisfaction. 

7.Generate leads to contribute to wallet share, attain revenue targets and expand the customer base. 

8.Follow up on non-deducted premiums and underpayments, reinitiating deduction efforts to secure premium inflows and reduce lapses. 

9.Maintain ownership of customer enquiries, complaints, and requests, ensuring timely resolution and escalating complex issues when necessary. 

10.Promote customer feedback and adoption of all GLICO Life campaigns and promotions. 

Knowledge/Skills/Abilities/Competencies 

1.High sense of customer focus; consistently prioritises customer needs to drive service  excellence and organisational success. 

2. Works effectively across Departments to achieve shared goals and ensure seamless service delivery. 

3.Demonstrates strong understanding of GLICO Life’s products and services, with the ability to educate and influence customers toward adoption 

4.Committed to enhancing processes, service delivery, and customer satisfaction through proactive innovation. 

5.Ensures compliance, accountability, and trust in all customer engagements. 

6.Engages diverse customers and stakeholders effectively, resolving issues with clarity and empathy. 

7.Proficient in MS Office (Excel, Access, Word, PowerPoint) and experienced in using CRM platforms to manage customer interactions and reporting. 

8.High ethical standards and integrity, ensuring compliance, accountability, and trust in all customer engagements. 

Work Conditions & Requirements 

* Access to CRM (3CX/Zoho) 

* Computers 

* Phone line 

* Access to Smart Life 

Education/Training/Experience 

* 1-2 years relevant experience in Life Insurance Business, Marketing, etc. 

* Exposure to sales and cross-selling techniques, with the ability to identify opportunities for product adoption and revenue growth. 

* Diploma in Insurance is an added advantage.

How To Apply

Interested candidates should send their CV to: hr@glicogroup.com

Deadline: Friday, 20th February 2026

The Facilities Officer will work to ensure a conducive and safe environment for staff members whilst also maintaining adequate management of the organization's assets across its branch offices.

1.1. Duties:

• Supporting Project and admin staff members.

• Maintaining facility management processes.

• Maintaining & optimizing facilities & Assets

• Technology integration.

• Managing Facility renovation and repair projects.

• Purchase /vendor management

• Putting it all together for facilities management.

Responsibilities also include performing and coordinating other miscellaneous duties as assigned by supervisor.

1.2. Facility Management

• Ensure work environment is always clean and professional.

• Ensure that the facility is fully operational with all utilities functioning properly.

• Perform daily inspections and identify and address issues to ensure a clean and safe work environment for staff members.

• Ensure proper maintenance of organizations’ assets (cars, properties, office appliances, equipment etc)

• Coordinate and schedule equipment and building repairs, installations, and maintenance work with vendors and appropriate in-house staff.

• Manage unplanned maintenance, repair and recovery for the facility as required within the shortest possible time.

• Follow-up on timelines to ensure periodic services such as generator and elevator servicing, facility

• Energy management: ensure adherence to managing energy sources – turning off lights, putting off equipment, and use of inverter to the firm’s advantage.

• Assist with and coordinate internal office and furniture moves

• Assist with special projects related to office facilities, including office construction and refurbishments and vendor biding processes.

• Manage staff parking inside and outside the office premises as allowed by Estate compliance/ensure timely payment of annual fees to monitoring agency.

2.0.  Database Management

• Database management: keep up-to-date database of Firm’s contacts – periodically updated and cleaned to ensure minimal errors (less than 5% of communications should be returned for wrong addresses, deaths, etc)

 3.0.  KEY SKILLS REQUIRED:

Attention to details Sense of aesthetics Negotiation skills

Good communication skills Supervision skills

Innovative, proactive and ability to troubleshoot.

 4.0.  QUALIFICATION:

Minimum of three (3) years’ experience in the same field

Bachelor’s degree in one or any of these: Facility Management, Estate Management, Estate Valuer or any other related field of study within depth knowledge of real estate industry and its current events.

How To Apply

Interested candidates should send their CV to: hr@glicogroup.com

Deadline: Friday, 20th February 2026

Core Responsibilities/ Duties

• Develop, implement, and oversee HSSEQ standards and procedures across the Group to ensure compliance and zero harm.
• Lead risk assessment, governance, and compliance activities, including audits and maintaining the risk register.
• Manage environmental compliance, audits, and corrective actions, including environmental management plans.
• Analyze HSSEQ data, lead incident investigations, and manage reporting to regulators.
• Develop HSSEQ training programs, manage the HSSEQ budget, and oversee team performance.
• Teach NEBOSH and Safety courses

Qualifications

• Bachelor's degree in Engineering, OHS, Environmental Sciences, or a related field.
• Professional certifications (e.g., NEBOSH, OSHA, ISO Lead Auditor).
• 10+ years of experience, with 5-7 years in an HSEQ management role in Oil & Gas or related industries.
• Strong knowledge of OHSAS ISO 9001, ISO 14001, ISO 27001, ISO 45001and ISO 22000., and Ghanaian HSE regulations.
• Excellent leadership, communication, and analytical skills.

Are you a passionate safety leader ready to drive excellence? We're looking for an experienced HSSEQ Manager to lead our Health, Safety, Security, Environment, and Quality initiatives!

📩 Ready to make an impact?

Send your CV to: careers@rigworldservicesltd.com