Expat Residence and Facilities Manager - Wilmar Africa LTD.

 

ROLE DESCRIPTION

We are looking for an experienced and hands-on Expat Residence and Facilities Manager who will oversee the full operations of the Company's guesthouse and outside residences, which accommodates both resident expatriates and short-term visiting staff.

The role requires a strong blend of facility management, hospitality service delivery, and technical maintenance oversight, ensuring the property operates efficiently, safely, and at high service standards.

The successful candidate will manage end-to-end service delivery including accommodation, catering, laundry, maintenance, and vendor coordination, with a strong focus on responsiveness and quality. 

RESPONSIBILITIES

1. Oversee daily operations of the guesthouse (long-stay expats and short-term occupancy).
2. Ensure high standards of cleanliness, comfort, and functionality across all areas.
3. Manage room allocation, occupancy planning, and guest experience
4. Lead preventive and corrective maintenance across electrical, plumbing, and civil works.
5. Ensure all facilities and equipment are always fully operational.
6. Drive fast response times for all maintenance issues.
7. Liaise with service providers (catering, laundry, repairs, utilities).
8. Establish and monitor Service Level Agreements (SLAs) for quality and turnaround time.
9. Ensure accountability and cost control across all vendors.
10. Oversee end-to-end service delivery including catering, housekeeping, laundry, and accommodation.
11. Ensure a consistent, professional experience for all occupants.
12. Ensure adherence to health, safety, and company standards.
13. Maintain records for occupancy, maintenance, and expenses.
14. Provide periodic reporting on operations, costs, and issues.

EDUCATION AND EXPERIENCE

1. Minimum First degree or HND in any field.
2. Proven experience in facility management, hospitality operations, or property management.
3. Strong technical knowledge in repairs and maintenance (electrical, plumbing, general works).
4. Experience in managing vendors and SLAs.
5. Strong organizational, problem-solving, and communication skills.
6. High level of integrity, accountability, and responsiveness.
7. Technical certification is an advantage

WHY THIS ROLE STANDS OUT

1. End-to-end ownership of a high-profile expat facility.
2. Exposure to multinational service standards.
3. Combination of technical, operational, and people management.

HOW TO APPLY

Qualified applicants are asked to forward their resume to

wilmarafrica.jobs@gh.wilmar-intl.com with "Expat Residence and Facilities Manager ", as the subject. Deadline for application is May 8, 2026.

NB: Only shortlisted candidates will be contacted.