Ensuring exceptional service delivery by engaging policyholders across their journeys and milestones to build loyalty, drive satisfaction, and ultimately mobilise premiums.

It is also to promote an enhanced in-branch experience with efficient administration and seamless customer interactions, contributing to GLICO Life's long-term customer-first and digital transformation agenda.

 Main Responsibilities 

1.Maintain a positive, empathetic, and professional attitude toward customers at all times to build trust and loyalty. 

2.Engage customers with lapsed or outstanding payments, encourage timely settlements, and support policy reinstatements to secure coverage. 

3.Ensure prompt claims notification and final payment. 

4.Follow through with the Finance/ Claims Department and support the customer throughout the claims journey to build trust. 

5.Sell and cross-sell insurance products and policies, educating customers to boost adoption, top-up premiums, and mobilise revenue. 

6.Implement retention strategies, including Birthday connect calls, loyalty incentives, and personalised outreach to avert policy surrenders and enhance satisfaction. 

7.Generate leads to contribute to wallet share, attain revenue targets and expand the customer base. 

8.Follow up on non-deducted premiums and underpayments, reinitiating deduction efforts to secure premium inflows and reduce lapses. 

9.Maintain ownership of customer enquiries, complaints, and requests, ensuring timely resolution and escalating complex issues when necessary. 

10.Promote customer feedback and adoption of all GLICO Life campaigns and promotions. 

Knowledge/Skills/Abilities/Competencies 

1.High sense of customer focus; consistently prioritises customer needs to drive service  excellence and organisational success. 

2. Works effectively across Departments to achieve shared goals and ensure seamless service delivery. 

3.Demonstrates strong understanding of GLICO Life’s products and services, with the ability to educate and influence customers toward adoption 

4.Committed to enhancing processes, service delivery, and customer satisfaction through proactive innovation. 

5.Ensures compliance, accountability, and trust in all customer engagements. 

6.Engages diverse customers and stakeholders effectively, resolving issues with clarity and empathy. 

7.Proficient in MS Office (Excel, Access, Word, PowerPoint) and experienced in using CRM platforms to manage customer interactions and reporting. 

8.High ethical standards and integrity, ensuring compliance, accountability, and trust in all customer engagements. 

Work Conditions & Requirements 

* Access to CRM (3CX/Zoho) 

* Computers 

* Phone line 

* Access to Smart Life 

Education/Training/Experience 

* 1-2 years relevant experience in Life Insurance Business, Marketing, etc. 

* Exposure to sales and cross-selling techniques, with the ability to identify opportunities for product adoption and revenue growth. 

* Diploma in Insurance is an added advantage.

How To Apply

Interested candidates should send their CV to: hr@glicogroup.com

Deadline: Friday, 20th February 2026

The Facilities Officer will work to ensure a conducive and safe environment for staff members whilst also maintaining adequate management of the organization's assets across its branch offices.

1.1. Duties:

• Supporting Project and admin staff members.

• Maintaining facility management processes.

• Maintaining & optimizing facilities & Assets

• Technology integration.

• Managing Facility renovation and repair projects.

• Purchase /vendor management

• Putting it all together for facilities management.

Responsibilities also include performing and coordinating other miscellaneous duties as assigned by supervisor.

1.2. Facility Management

• Ensure work environment is always clean and professional.

• Ensure that the facility is fully operational with all utilities functioning properly.

• Perform daily inspections and identify and address issues to ensure a clean and safe work environment for staff members.

• Ensure proper maintenance of organizations’ assets (cars, properties, office appliances, equipment etc)

• Coordinate and schedule equipment and building repairs, installations, and maintenance work with vendors and appropriate in-house staff.

• Manage unplanned maintenance, repair and recovery for the facility as required within the shortest possible time.

• Follow-up on timelines to ensure periodic services such as generator and elevator servicing, facility

• Energy management: ensure adherence to managing energy sources – turning off lights, putting off equipment, and use of inverter to the firm’s advantage.

• Assist with and coordinate internal office and furniture moves

• Assist with special projects related to office facilities, including office construction and refurbishments and vendor biding processes.

• Manage staff parking inside and outside the office premises as allowed by Estate compliance/ensure timely payment of annual fees to monitoring agency.

2.0.  Database Management

• Database management: keep up-to-date database of Firm’s contacts – periodically updated and cleaned to ensure minimal errors (less than 5% of communications should be returned for wrong addresses, deaths, etc)

 3.0.  KEY SKILLS REQUIRED:

Attention to details Sense of aesthetics Negotiation skills

Good communication skills Supervision skills

Innovative, proactive and ability to troubleshoot.

 4.0.  QUALIFICATION:

Minimum of three (3) years’ experience in the same field

Bachelor’s degree in one or any of these: Facility Management, Estate Management, Estate Valuer or any other related field of study within depth knowledge of real estate industry and its current events.

How To Apply

Interested candidates should send their CV to: hr@glicogroup.com

Deadline: Friday, 20th February 2026

Core Responsibilities/ Duties

• Develop, implement, and oversee HSSEQ standards and procedures across the Group to ensure compliance and zero harm.
• Lead risk assessment, governance, and compliance activities, including audits and maintaining the risk register.
• Manage environmental compliance, audits, and corrective actions, including environmental management plans.
• Analyze HSSEQ data, lead incident investigations, and manage reporting to regulators.
• Develop HSSEQ training programs, manage the HSSEQ budget, and oversee team performance.
• Teach NEBOSH and Safety courses

Qualifications

• Bachelor's degree in Engineering, OHS, Environmental Sciences, or a related field.
• Professional certifications (e.g., NEBOSH, OSHA, ISO Lead Auditor).
• 10+ years of experience, with 5-7 years in an HSEQ management role in Oil & Gas or related industries.
• Strong knowledge of OHSAS ISO 9001, ISO 14001, ISO 27001, ISO 45001and ISO 22000., and Ghanaian HSE regulations.
• Excellent leadership, communication, and analytical skills.

Are you a passionate safety leader ready to drive excellence? We're looking for an experienced HSSEQ Manager to lead our Health, Safety, Security, Environment, and Quality initiatives!

📩 Ready to make an impact?

Send your CV to: careers@rigworldservicesltd.com

📍 Mcwence International Limited

Are you creative, tech-savvy, and highly organized? We’re looking for a dynamic professional to manage our ICT systems, social media platforms, and support project coordination.

✨ You’ll:

• Manage & grow all social media handles

• Design graphics, edit/upload videos & manage our website

•Stay up to date with viral trends, best practices, and technologies

•Develop branding & marketing strategies

•Support the preparation of project documentation, including proposals, reports, and presentations

• Coordinate project activities, meetings & documentation

• Support ICT operations & administrative tasks

If you’re proactive, flexible, and ready to be hands-on at events and programmes — we want you!

📩 Send your CV to [Deborahachiaa92@gmail.com]

Organization: Melcom Group

Job Summary

The Procurement Officer will be responsible for sourcing goods and services, negotiating with suppliers, ensuring cost efficiency, and maintaining strong supplier relationships to support business operations.

Key Responsibilities

• Source, evaluate, and select suppliers based on price, quality, delivery time, and reliability

• Prepare and process purchase orders in line with company policies

• Negotiate contracts, pricing, and terms with suppliers to achieve cost savings

• Monitor inventory levels and coordinate timely replenishment of stock

• Ensure all procurement activities comply with company policies and regulatory requirements

• Maintain accurate procurement records, supplier databases, and documentation

• Collaborate with internal departments to understand purchasing needs

• Evaluate supplier performance and recommend improvements or alternatives

• Identify opportunities to reduce costs and improve procurement efficiency

• Handle supplier issues, discrepancies, and delivery delays professionally

Qualifications & Requirements

• Bachelor’s degree in Procurement, Supply Chain Management, Business Administration, or a related field

• Minimum of 2 years’ experience in a procurement or purchasing role

• Strong negotiation and communication skills

• Good analytical and organizational abilities

• Proficiency in MS Office and procurement systems is an advantage

How to Apply

Kindly apply for the Procurement Officer role by sending your CV via email to:

📧 recruitment.melc@gmail.com

The role reports directly to the CHIEF EXECUTIVE OFFICER

EMPLOYMENT TYPE – PERMANENT / FULL TIME

OVERALL RESPONSIBILITY – The Executive Driver is responsible for providing safe, secure, efficient, and confidential transportation services to the Managing Director.

The role also, requires a high level of professionalism, discretion, reliability, and excellent knowledge of road safety regulations. The incumbent will ensure the assigned vehicle is well-maintained and always in excellent working condition while supporting the CEO’s daily mobility and operational needs.

In addition to driving, the role requires trustworthiness, sound judgment, and the ability to respond appropriately to dynamic schedules and high-pressure situations.

SPECIFIC DUTIES & RESPONSIBILITIES:

• Provide safe and timely transportation to the CEO for official duties, meetings, events, and other engagements.

• Ensure strict adherence to road safety regulations and company driving policies.

• Maintain confidentiality regarding all discussions, meetings, and information accessed during official duties.

• Conduct daily vehicle inspections (fuel, oil, water, tyres, brakes, lights, etc.).

• Ensure the vehicle is clean (interior and exterior) at all times.

• Maintain accurate vehicle logbooks (mileage, fuel consumption, servicing records).

• Schedule and follow up on routine servicing, repairs, insurance renewal, and roadworthiness certification.

• Ensure timely fueling of the vehicle.

• Assist with minor administrative or logistical tasks when required.

• Support occasional transportation of senior management staff or official visitors when assigned.

• Report any accidents, damages, or mechanical faults immediately.

• Ensure security awareness during all trips.

• Be available for extended hours, weekends, and official travel as required.

 REQUIREMENTS

• Minimum of Senior High School Certificate (Diploma is an added advantage).

• Valid Driver’s License (Class B or higher as applicable).

• Minimum of 5 years’ proven experience as an executive or corporate driver.

• Clean driving record with no major traffic violations.

• Good knowledge of road networks and traffic regulations.

• Basic mechanical knowledge of vehicles.

• Physically fit and medically sound.

PROFESSIONAL SKILLS

• High level of integrity and confidentiality.

• Excellent time management skills.

• Strong interpersonal and communication skills.

• Professional appearance and conduct.

• Defensive driving skills.

• Ability to remain calm under pressure.

• Strong sense of responsibility and punctuality.

• Good judgment and decision-making skills.

• Flexibility and willingness to work beyond normal hours.

DEADLINE:Wednesday, 25th February, 2026.

 CONDITIONS:Only qualified candidates should apply.

Only shortlisted applicants will be contacted.

 HOW TO APPLY: Email CV, Application Letter & All Relevant Documents Plus Two References: recruitment@devtraco.com

 PLEASE NOTE: Indicate “Executive Driver” as subject of email.

 Company Description

CloudPlexo is a global leader in cloud-native IT consulting, helping businesses unlock the potential of the cloud to achieve agility, scalability, flexibility, and security. As an advanced AWS partner, the company specializes in services such as Cloud Migration & Optimization, Cloud Security, Data Analytics & AI, and DevOps as a Service. By leveraging cutting-edge cloud strategies, CloudPlexo supports enterprises in achieving their IT and business transformation goals. With a commitment to empowering businesses worldwide, CloudPlexo drives digital transformation to deliver meaningful results.

We are seeking a proactive and detail-driven People & Operations Manager to join our team. You’ll play a pivotal role in ensuring smooth payroll operations, managing technical recruitment, strengthening onboarding & learning programmes, and shaping foundational HR policies. The following are the core functions for the role:

Process payroll accurately and on time; troubleshoot payroll issues; collaborate closely with finance.

Manage benefits administration (PTO, leaves, insurance) and maintain records.

Manage end-to-end recruitment for tech roles—crafting job postings, screening, and guiding candidates through interviews and offers.

Design and execute seamless onboarding experiences; ensure all documentation, orientation, and system access are completed .

Support L&D initiatives: coordinate training sessions, manage training calendars, track participation and completion.

Contribute to drafting and updating HR policies, standard operating procedures and handbooks, ensuring labor law compliance across different countries.

Maintain employee records, respond to HR inquiries, analyze HR metrics, and support continuous process improvements.

Maintain employee databases, analyze HR metrics (turnover, time-to-hire, satisfaction), and generate insights.

Qualifications

5-7 years of experience in HR or People Operations.

Candidates must possess a recognised HR certification e.g. CIHRM, SPHRI, HRCI. 

Proven expertise in managing technical recruitment cycles.

Sound knowledge of payroll systems and proficiency in HR systems.

Experience coordinating onboarding and training programs.

Strong communication skills and a collaborative mindset.

Good knowledge of data analysis (Excel, HR dashboards), with excellent attention to detail.

Strong knowledge of labor laws and employment regulations across at least two regions.

Ability to prioritize in a fast-paced, evolving work environment.

Experience working in a consulting firm is an advantage.

Why Join Us?

Fast-paced, high-impact role: make a tangible difference within a condensed timeframe.

Engage across the full employee lifecycle—recruitment, onboarding, payroll, training, etc..

Collaborative, supportive culture—and possible opportunity for contract extension.

SUBMIT APPLICATION HERE

Location: Ghana 

Level: 3

Role Overview

This position is responsible for designing computer network systems for the organisation and ensuring the smooth and efficient operation of the Csquared Group's IT infrastructure. This person also creates updates and/ or add-ons to the original system to streamline business initiatives.

Key Responsibilities:

Server Administration:

1. Install, configure, and maintain physical and virtual servers (including application servers, VPNs, routers, and database servers)
2. Perform routine server maintenance tasks (e.g., patching, backups, updates)
3. Implement and sustain server security best practices
4. Monitor server performance and troubleshoot any issues
5. Migrate servers to virtual environments (e.g., VMware, VirtualBox)

Network Administration:

1. Manage and maintain network infrastructure (LAN/WAN)
2. Configure and troubleshoot network devices (e.g., routers, switches, firewalls)
3. Implement network monitoring solutions and troubleshoot network issues
4. Ensure network security and compliance with best practices

System Security:

1. Implement and maintain system security policies and procedures
2. Manage user accounts and access controls
3. Perform regular security audits and vulnerability assessments
4. Respond to security incidents and take appropriate action

User Support:

1. Provide technical support to end-users via phone, email, and in person
2. Troubleshoot and resolve user issues related to hardware, software, and network connectivity
3. Document procedures and solutions for future reference

Project Implementation:

1. Participate in IT project planning and implementation
2. Assist with the deployment of new technologies and systems
3. Document project activities and outcomes

Other Responsibilities:

Stay up-to-date with the latest IT trends and technologies

Perform other duties as assigned

Key Qualifications:

1. BS degree in Computer Science, Computer Engineering.
2. 3+ years experience in monitoring, maintaining, and troubleshooting computer networks
3. Experience with Juniper and Cisco networking equipment and technologies
4. Knowledge of network security practices and principles
5. Relevant certifications such as CompTIA Network+ or Cisco CCNA
6. Strong understanding of network infrastructure and network hardware.
7. Fundamental understanding of IP networking fundamentals including the OSI model
8. Fundamental understanding of deployment and Maintenance of Power Systems
9. Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewalls, routers, switches, and controllers.

Other Preferred Qualifications

1. Experience with virtualization technologies (VMware, VirtualBox)
2. Experience with cloud platforms (AWS, Azure, GCP)
3. Experience with scripting languages (Python, PowerShell,JS)
4. Experience with database administration (MySQL)
5. Experience with IT monitoring tools (Cacti, Zabbix, Nagios)
6. Demonstrated ability to work in a team environment.

How to apply

Submit a CV to hr@csquared.com

NB: Applications are reviewed on a rolling basis.

A brief statement outlining the overall purpose/reason for the existence of the job (one or two sentences).

The HR Superintendent is responsible for leading and managing all human resource functions at Northern Ashanti Mines, ensuring effective workforce planning, employee relations, compliance, payroll coordination, talent management, and HR governance. The role ensures HR operations support safe, productive, and compliant mining operations while aligning with corporate HR policies and local labour regulations

C. Responsibilities/Key Objectives:

List five to eight major activities and contributions to the organisation for which this job is held accountable

1. Oversee all site HR operations and administrative processes.
2. Implement and enforce HR policies, procedures, and controls.
3. Maintain accurate employee records and HR documentation.
4. Ensure proper onboarding, contract management, and exit processes.
5. Lead recruitment activities for site roles in line with approved manpower plans.
6. Coordinate sourcing, interviews, selection, and onboarding.
7. Support workforce planning and succession planning initiatives.
8. Manage recruitment agencies and advertising processes.
9. Manage employee relations issues and disciplinary processes.
10. Lead grievance handling and conflict resolution.
11. Liaise with unions, worker representatives, and labour officers where applicable.
12. Promote positive employee engagement and workplace culture.
13. Coordinate payroll inputs and verification with Finance/Payroll teams.
14. Ensure accuracy of employee compensation data and benefits administration.
15. Monitor leave, allowances, overtime, and statutory deductions.
16. Support salary reviews and grading structures.
17. Ensure compliance with labour laws, mining sector regulations, and statutory requirements.
18. Manage audits related to HR and employment compliance
19. Maintain statutory reporting and regulatory submissions
20. Coordinate performance management processes and reviews.
21. Support learning & development and training programs.
22. Identify skill gaps and support capability development plans.
23. Support site HSE initiatives from an HR perspective
24. Ensure HR support for shift systems and site rosters
25. Participate in safety culture and welfare programs.
26. Prepare monthly HR reports and workforce analytics.
27. Maintain HRIS data accuracy
28. Track key HR metrics (turnover, absenteeism, headcount, cost
29. Any other tasks assigned by senior leadership.