Job Responsibilities:

• Lead and implement customer service strategies aligned with the Company's growth objectives.
• Oversee customer engagement across all channels, ensuring prompt and professional response to enquiries and complaints.
• Monitor service quality, turnaround times, and customer satisfaction metrics.
• Collaborate with Underwriting, Claims, Marketing, IT, and Branch teams to ensure seamless service delivery.
• Ensure compliance with regulatory standards and internal policies on customer management.
• Analyse feedback and service data to drive innovation and service improvement.
• Lead, coach, and develop the Customer Service team to maintain high performance standards.

Compensation

Daily/moderation rates + per diems/transport per project.

Engagemnent Type

Project-Based / Short-Term Contract

Location: In region

Deadline

Rolling basis

Responsibilities:

Planning & Logistics – Schedule sessions, secure venues, and manage risks and contingencies.

Source, screen, confirm, and remind participants to hit quotas, while maintaining accurate contact, attendance, and incentive records.

Facilitate inclusive, in-language FGDs end-to-end—managing dynamics, timing, note-taking, and clean audio—with rapid daily debriefs.

Ensure high-quality transcripts/translations, complete and timely file submissions, and full adherence to consent, safeguarding, and data-protection rules.

Requirements:

2+ years in qualitative research with hands-on FGD moderation and participant recruitment (or 30+ FGDs moderated—nice to have).

Fluent in English and at least one local language

Evening/weekend availability; comfortable traveling within region(s).

Strong local networks and proven recruitment for diverse populations.

Confident with WhatsApp, Excel/Google Sheets, Zoom/Teams, digital recorders.

Familiarity with SurveyCTO/ODK/KoBo;

Professional demeanor, cultural sensitivity, and excellent time management.

To apply, submit your CV and a short note (max 300 words) telling us why you're interested in the application form below. State your expected day rate and languages.

Position Title: Research & Field Coordinator

SUBMIT APPLICATION HERE

Avenson Technologies is looking for a talented and detail-oriented Website Developer to join our growing team in Accra, Ghana (Remote/On-site depending on project needs).

As a Website Developer, you’ll play a key role in designing, developing, and maintaining high-quality, responsive websites that help our clients build a strong digital presence. You’ll work with modern web technologies and collaborate with designers and project managers to deliver exceptional results.

Key Requirements:

1. Strong proficiency in HTML, CSS, and JavaScript
2. Basic knowledge of PHP
3. Experience with WordPress (a big plus)
4. Excellent communication and teamwork skills
5. Strong attention to detail, reliability, and professionalism

What We Offer:

1. Opportunity to work on diverse and impactful projects
2. Supportive and collaborative team culture
3. Room for growth in a fast-evolving tech company
4. Exposure to modern tools and best practices

If you’re passionate about web development, responsive design, and delivering great user experiences, we’d love to hear from you!

📩 How to Apply

Send your CV to teamgrowth.network@gmail.com with the subject line:

Application – Website Developer (May 2026)

Read full job description here 👉https://avensontech.com/

Let’s build something great together!

📍 Tse Addo, Accra

📡 Industry: Telecommunications

We are looking for a proactive Customer Success Associate to ensure our customers have a seamless and positive experience with our products and services. This role is ideal for a detail-oriented and empathetic individual who is passionate about customer satisfaction, retention, and long-term relationship building.

Key Responsibilities:

1. Onboard new customers and guide them through product adoption
2. Serve as the primary point of contact for customer inquiries and support
3. Build and maintain strong, long-term client relationships
4. Monitor customer usage and proactively address potential issues
5. Resolve customer complaints efficiently and escalate where necessary
6. Track customer feedback and collaborate with internal teams to improve service delivery
7. Support retention efforts and identify opportunities for upselling or cross-selling

Requirements:

1. Minimum 2–3 years’ experience in customer success, customer service, or account management
2. Strong communication and interpersonal skills
3. Problem-solving mindset with high attention to detail
4. Ability to manage multiple clients and priorities effectively
5. Proficiency in CRM tools and Microsoft Office
6. Experience in telecommunications or tech is an advantage
7. Degree or diploma in Business, Communications, or a related field is a plus

📧 Send your CV to: careers@dlp.africa

🗓 Deadline: Friday, May 22nd, 2026

Only shortlisted candidates will be contacted.

JOB DESCRIPTION 

1. Advertise job openings, select candidates, conduct testing and interviews, and other recruitment processes as per the policy of the company. 

2. Orienting newly engaged staff of the company. 

3. Assist in undertaking half-year and annual staff performance appraisals. 

4. Drafting queries and disciplinary sanction letters for offenders. 

5. Serves as secretary to disciplinary hearings and administration meetings. 

6. Assist in determining the resource needs of the Human Resource Department and prepare annual budget for the department. 

7. Assist in creating and implementing company policies, manuals and procedures. 

8. Assist in preparing staff payroll for management’s approval and payment thereof. 

9. Prepares staff transfer and trekking letters and ensuring payment of transfer allowances to concerned staff. 

10. Manage staff annual leave and prepare leave rosters for implementation. 

11. Processing staff loan and salary advance applications for approval 

12. Counseling staff and managing staff welfare issues to ensure continuous productivity. 

13. Handling funeral wedding matters including arrangements for funeral and wedding attendance, payment of funeral and wedding donations to both staff and their families. 

14. In charge of managing staff attending the designated hospitals of the company for medical care. 

15. Assist in determining staff training needs and organizing internal and external training and development programmes for staff. 

REQUIREMENTS 

1. Should have at least a First Degree in Human Resource Management or its related field. 
2. Should have at least 2 years practical experience as an HR professional. 
3. Should be hardworking and committed. 
4. Should be ready to work with the company on contract basis, of which satisfactory performance will be the hallmark for continuous engagement. 

HOW TO APPLY

Interested persons should kindly send their applications and CVs to humanresource@agatemabot.com

JOB DESCRIPTION 

1. Assist in managing the preparation and publication of departmental and organization financial documents. 

2. Collecting, analyzing, classifying and collating financial data in accordance to generally accepted accounting principles. 

3. Assist in collating, preparing and interpreting reports, budgets, accounts, commentaries and financial statements. 

4. Assist in the development and maintenance of Internal Control system. 

5. Assist controlling income, cash flow and expenditure. 

6. Developing and managing budget and budgetary control system. 

7. Assist in the initiation, development and implementation of cost reduction strategies. 

8. Liaising with Head of Accounts to ensure safe keeping of company files and documents. 

REPORTS 

• Weekly budgetary control reports 

• Monthly Cash flow statement report 

• Monthly Quarterly, and Yearly projects and branches costing reports. 

• Monthly Financial Performance Analysis reports. 

REQUIREMENTS 

• Should have at least a degree in Accounting or its related field. 

• Should have completed at least ACCA part 2. 

• Should have at least 2 years’ experience in the accounting field and practice. 

• Should be hardworking and committed. 

• Should be ready to work with the company on contract basis, of which satisfactory performance will be the hallmark for continuous engagement. 

HOW TO APPLY

Interested persons should kindly send their applications and CVs to humanresource@agatemabot.com

We're Hiring! Front Desk Office

Job Purpose:

To provide professional front desk and administrative support at the Head Office by ensuring efficient handling of visitors, communications, and office coordination activities. The Front Desk Officer serves as the first point of contact for clients, staff, vendors, and stakeholders, contributing to a positive corporate image and smooth daily office operations.

Experience and Education:

• Bachelor's Degree in Business Administration, Communication or related field.
• Must have completed National Service.
• Previous experience in front desk operations, customer service, or office administration will be an advantage.
• Familiarity with supporting administrative operations, including filing, data entry, document preparation, and record management.
• Knowledge of maintaining confidentiality of company records, employee information, and sensitive business matters.

How To Apply 

Send us your CV through

careers@dustongroup.com with the subject line - FRONT DESK OFFICER

Application Deadline:

18th May, 2026

The SEC invites applications from suitable, qualified candidates to fill the positions below:

1. CLERK, HR AND ADMIN (ADMIN ASSISTANT)
2. OFFICER II, COLLECTIVE INVESTMENT SCHEMES
3. OFFICER II, AML/CFT/CPF
4. OFFICER II, PROCUREMENT
5. OFFICER I, RISK MANAGEMENT
6. OFFICER I, LEGAL AND INVESTOR PROTECTION
7. OFFICER I, CUSTODIANS AND TRUSTEES
8. OFFICER I, FUND MANAGERS (2 VACANCIES)
9. ASSISTANT MANAGER, LICENCING
10. ASSISTANT MANAGER, BUSINESS CONTINUITY MANAGEMENT
11. SENIOR MANAGER, PROCUREMENT
12. SENIOR MANAGER, CORPORATE FINANCE
13. DEPUTY CHIEF MANAGER (HEAD), RISK MANAGEMENT
14. DEPUTY CHIEF MANAGER / HEAD, DIRECTOR-GENERAL'S SECRETARIAT

Qualified and interested applicants should click the link

https://recruitment.sec.gov.gh/

to apply for the available vacancies.

ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED

CLOSING DATE: 15th May 2026

Accounts Clerk

📍Location: Spintex, Accra

A reputable manufacturing company located at Spintex is seeking a smart, detail-oriented, and dedicated individual to join our team as an  Accounts Clerk.

Key Responsibilities:

* Record daily financial transactions and account entries accurately

* Prepare invoices, receipts, and payment vouchers

* Assist with petty cash management and bank reconciliations

* Maintain proper filing of financial and administrative records

* Update accounting records using *Tally ERP or related accounting software

* Assist in payroll preparation and staff expense tracking

* Support the Accounts/Admin department with general office duties

* Ensure timely submission of reports and documentation

Requirements:

* HND / Diploma / Degree in Accounting, Finance, Business Administration, or related field

* Minimum 1–3 years relevant work experience in a similar role

* Basic knowledge of accounting principles and bookkeeping

* Proficiency in Tally ERP Microsoft Excel, Word, and other office tools

* Good numerical and analytical skills

 Strong attention to detail and high level of accuracy

 Good communication and organizational skills

 Must be trustworthy, disciplined, and able to work under pressure

Added Advantage:

 Experience working in a manufacturing company

 Knowledge of inventory/account reconciliation processes

How to Apply:

Qualified applicants should send their CVs to: hrm@sintexgh.com

📞 For enquiries, call: 

0256603272

Application Deadline: 22 May, 2026

Only shortlisted candidates will be contacted